医疗虚拟助理 - 墨西哥（附属职位）
Healthcare Virtual Assistant - Mexico (affiliate job post)
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免责声明：本职位描述为通用模板，具体工作内容和工具将在最终面试阶段进一步讨论。请根据您的所在地和经验申请合适的职位。我们优先考虑能够成功胜任此工作的人员！
*仅限位于墨西哥和拉美地区的申请人申请此职位
远程医疗虚拟助理
Wing正致力于重新定义全球公司的未来工作方式！我们希望成为企业构建世界级团队并实现运营自动化的首选平台。
我们现在急需一名医疗虚拟助理立即加入！
职责和工作内容包括但不限于：
1. 记录新患者和转诊信息
2. 管理患者和医疗保健提供者的预约、取消和重新安排
3. 将患者信息、病历（CPT、ICD-10、HCPCS）和账单日期输入到EMR/EHR系统中
4. 协助处理保险索赔，验证患者保险信息，并处理账单查询、问题和文件
5. 回应患者的咨询，提供信息并引导他们联系适当的医疗专业人员
6. 协助分析医疗数据，准备报告并维护记录
7. 确保符合HIPAA合规性、隐私法规并维护患者保密性
8. 根据主治医生的指示，协调将病历发送至各个部门、医疗保健提供者和专业人士
9. 临时任务
任职要求：
- 医疗相关领域或制药行业的学士学位
- 至少1年医疗虚拟助理工作经验
- 英语沟通能力优秀，书面和口语均达到C1级别
- 熟悉医学术语和实践
- 精通EHR/EMR系统并能解决常见技术问题
- 了解医疗隐私法规
- 良好的人际交往能力
- 强大的组织和时间管理能力，注重细节
- 熟悉当前技术，如桌面共享、云服务和VoIP
- 能够在深夜时段工作
技术要求：
- 带有降噪功能的USB耳机
查看英文原文
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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!
*Please only apply for this job if you are located in MX and LATAM
Healthcare Virtual Assistant (Remote)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Healthcare Virtual Assistant to start immediately!
Duties and Responsibilities include but are not limited to:
1. Document new patient and referral intake
2. Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
3. Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
4. Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
5. Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
6. Assist in analyzing healthcare data, preparing reports, and maintaining records.
7. Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
8. Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
9. Ad hoc tasks
Qualifications:
- Bachelor's degree in medical fields or the pharmaceutical-related industry.
- At least 1 year experience as a Medical Virtual Assistant.
- Excellent English communication skills both written and verbal. (At least C1 level)
- Solid understanding of medical terminologies and practices
- Proficient in EHR/EMR systems and ability to troubleshoot common technical issues.
- Understanding of healthcare privacy regulations.
- Strong interpersonal skills.
- Solid organizational & time management skills with keen attention to details
- Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
- Able to work on a graveyard shift
Technical Requirements:
- USB Headset with Noise Cancellation feature
- Working Webcam
- Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
- Main Internet Service Speed: at least 25 Mbps wired connection
- Backup Internet Service Speed: at least 10 Mbps
Benefits:
- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay
Schedule: US work hours (20-40 hours per week)
Location: This is a remote job
Salary: This is based on your experience and skills.
Please note:
- Only qualified candidates will be invited to take the assessment & scheduled for an interview.
- We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
- You may also refer your friends using our Affiliate Marketing Program and earn up to $1,000 MXN if your referral is hired.
Originally posted on Himalayas