Amazon Operations Specialist (Inventory, Listings & Account Operations) | PH
关于我们，HireHawk 将熟练的专业人员与美国和加拿大公司联系起来，在菲律宾，拉丁美洲，南非，欧洲及其他地区建立远程团队。我们认为有意义的工作不应该取决于你居住的地方，并且通过结构化登录，明确的期望和专门的团队协调支持我们的员工。你将与营销，创意和供应链团队合作，深化你的亚马逊业务专业知识。在上市改进，产品推出和国际扩张工作中，你将进一步加深你的业务专长。战略方向，最终决策和企业所有权仍然由品牌运营经理负责；你的重点是准确执行，可操作报告和问题在增长之前标记责任 ·通过监测库存覆盖量和支持基于销售速度，季节性和品牌运行经理预测指导的补充计划来帮助预防库存缺失和超值。· 通过标记老化的库存，与仓库和供应链团队协调运输，并调查 FBA 收到的问题来减少可避免的储存成本和进来的延迟。·通过关键字研究和对标题，项目符号，后端搜索术语和 A+内容的批准更新提高列表可发现性。使用 Helium 10,Data Dive 或类似工具来识别相关机会，避免不必要的重复关键词。·通过分析 ASIN 水平的流量，关键字排名和搜索术語性能以及支持内容和图像 A/B 测试来确定改善有机排名，单击率和转换的机会。· 恢复上市可用性，帮助解决压缩，局存储和目录问题，同时打开，跟踪并加剧与运营和合规相关的卖方中心案件。· 通过早期监测帐户警报，购买盒状态，外部定价，客户评论和评级来发现现场账户健康和销售风险。标记需要品牌运营经理注意力的反复反和问题。· 帮助收回符合条件的损失和解决不一致情况，通过审核 FBA 货物和费用，然后提交和追踪退款。
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About Us
HireHawk connects skilled professionals with U.S. and Canadian companies, building remote teams across the Philippines, Latin America, South Africa, Europe, and beyond. We believe meaningful work should not depend on where you live, and we support our people through structured onboarding, clear expectations, and dedicated team coordination.
About the Role
You will support the Brand Operations Manager across inventory planning, listing optimization, account health, and day-to-day Seller Central operations. This role provides the hands-on execution and analytical support needed to turn marketplace priorities into actions that support organic growth. You will deepen your Amazon operations expertise while working with marketing, creative, and supply chain teams on listing improvements, product launches, and international expansion efforts. Strategic direction, final decision-making, and business ownership remain with the Brand Operations Manager; your focus is accurate execution, actionable reporting, and flagging issues before they grow
Responsibilities
- Help prevent stockouts and overstock by monitoring inventory coverage and supporting replenishment plans based on sales velocity, seasonality, and forecast guidance from the Brand Operations Manager.
- Reduce avoidable storage costs and inbound delays by flagging aged inventory, coordinating shipments with warehouse and supply chain teams, and investigating FBA receiving issues.
- Improve listing discoverability through keyword research and approved updates to titles, bullet points, backend search terms, and A+ Content. Use Helium 10, Data Dive, or similar tools to identify relevant opportunities and avoid unnecessary keyword duplication.
- Identify opportunities to improve organic ranking, click-through rate, and conversion by analyzing ASIN-level traffic, keyword rankings, and search term performance, and supporting content and image A/B tests.
- Restore listing availability by helping resolve suppressions, stranded inventory, and catalog issues, while opening, tracking, and escalating operational and compliance-related Seller Central cases.
- Spot account health and sales risks early by monitoring account alerts, Buy Box status, external pricing, customer reviews, and ratings. Flag recurring feedback and issues that need the Brand Operations Manager’s attention.
- Help recover eligible losses and resolve discrepancies by auditing FBA shipments and fees, then filing and tracking reimbursement claims for lost, damaged, or missing inventory.
- Give the Brand Operations Manager actionable daily, weekly, and monthly reports covering sales trends, sessions, conversion rate, contribution margin, inventory flow, and performance gaps.
- Surface opportunities to strengthen listing positioning by tracking competitor listings, pricing, keyword strategies, Best Seller Rank, and category trends using Helium 10, Keepa, or comparable tools.
- Keep approved product launches, listing updates, and international expansion activities moving by coordinating creative requests, A+ Content, and image improvements with marketing, design, and supply chain teams.
Requirements
Must-Have:
- 3+ years of hands-on experience supporting Amazon Seller Central operations.
- Strong listing optimization and keyword research experience, including a solid understanding of Amazon SEO, organic ranking factors, and content optimization.
- Hands-on experience with Helium 10, Data Dive, Keepa, or comparable Amazon research and analysis tools.
- Experience supporting inventory planning, replenishment, and Fulfillment by Amazon (FBA) operations.
- Advanced Excel or Google Sheets proficiency for analyzing operational data and building accurate reports.
- Strong analytical and problem-solving skills, with the ability to investigate discrepancies, prioritize issues, and follow through on details.
- Fluent English communication for remote collaboration, reporting, and issue escalation.
Nice to Have:
- Experience optimizing A+ Content and supporting conversion improvement initiatives.
- Familiarity with Amazon product launches and organic ranking support strategies.
- Experience monitoring Buy Box performance, pricing, customer reviews, and reimbursement claims within Seller Central.
Originally posted on Himalayas