学习生态系统与项目经理
Learning Ecosystem & Program Manager
Marathon Health 是一家领先的高级初级护理服务提供商,与雇主和工会计划赞助商合作,为数百万美国人改善健康状况。通过全国范围内的现场、近场和网络健康中心,以及虚拟初级护理,Marathon 提供一种以价值为导向的模式,提升会员和医护人员的医疗体验,同时为计划赞助商带来显著的成本节约。Marathon 荣幸被评为“最佳工作场所®”,体现了公司致力于打造一个包容、高信任度的文化,让所有员工都能茁壮成长。了解更多请访问
职位简介
学习生态系统与项目经理在 Marathon Health 大学内创建一个互联、现代且高质量的学习体验,从入职到持续发展。该角色整合学习项目、技术、沟通、资源和交付实践,使团队成员能够轻松找到、访问、参与并应用学习内容。
经理负责关键的企业学习项目和入职培训,监督学习技术生态系统和学习技术管理员,并推动 Marathon Health 大学的沟通、参与度、采用率和持续改进。理想的候选人结合学习与发展专业知识、人员领导力、项目管理、学习技术以及现代方法(包括人工智能和新兴学习工具),创造可扩展、相关性强的学习体验。
核心职责与任务
学习生态系统与终端用户体验
- 管理 Marathon Health 大学的日常演进,作为跨入职、企业项目、职能学习、技术、资源和沟通的互联学习生态系统。
- 监督学习组合和团队成员体验,确保项目和路径的相关性、协调性、可扩展性和易用性,从入职到持续发展。
- 建立学习标准、治理机制、运营节奏和集成的企业学习日历,同时识别简化和改进体验的机会。
学习项目、入职与赋能
- 与领导者、学习负责人和专家合作,识别能力差距,并将业务需求转化为实际的学习和赋能解决方案。
- 从规划到实施、强化和评估,管理企业学习项目和入职培训。
- 监督项目的准备和协调情况
查看英文原文
Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at
ABOUT THE JOB
The Learning Ecosystem & Program Manager creates a connected, modern, and high-quality learning experience across Marathon Health University, from onboarding through ongoing development. This role brings together learning programs, technology, communications, resources, and delivery practices so teammates can easily find, access, engage with, and apply learning.
The Manager leads key enterprise learning programs and onboarding, oversees the learning technology ecosystem and the Learning Technology Administrator, and drives Marathon Health University communications, engagement, adoption, and continuous improvement. The ideal candidate combines learning and development expertise, people leadership, program management, learning technology, and modern approaches, including AI and emerging learning tools, to create scalable, relevant learning experiences.
ESSENTIAL DUTIES & RESPONSIBILITIES
Learning Ecosystem & End-User Experience
- Manage the day-to-day evolution of Marathon Health University as a connected learning ecosystem across onboarding, enterprise programs, functional learning, technology, resources, and communications.
- Oversee the learning portfolio and teammate experience to ensure programs and pathways are relevant, coordinated, scalable, and easy to navigate from onboarding through ongoing development.
- Establish learning standards, governance, operating rhythms, and an integrated enterprise learning calendar while identifying opportunities to simplify and improve the experience.
Learning Programs, Onboarding & Enablement
- Partner with leaders, learning owners, and SMEs to identify capability gaps and translate business needs into practical learning and enablement solutions.
- Manage enterprise learning programs and onboarding from planning through implementation, reinforcement, and measurement.
- Oversee program readiness and coordination across facilitators, SMEs, learning owners, technology partners, vendors, and other contributors.
- Support enterprise change initiatives by coordinating learning, communications, adoption, and reinforcement using modern learning approaches..
Learning Technology Ecosystem & AI
- Lead the learning technology ecosystem and Learning Technology Administrator, setting priorities, supporting development, and ensuring technology effectively enables MHU.
- Serve as business owner for the learning technology experience, establishing priorities for learner experience, platform capabilities, governance, adoption, integration, and continuous improvement.
- Partner with the Learning Technology Administrator to evaluate and implement modern learning technologies, AI, automation, intelligent search, personalization, and other emerging solutions that improve learning experiences and operations.
Marathon Health University Communications, Engagement & Adoption
- Develop and oversee the MHU communications and engagement approach across learning campaigns, program launches, recurring communications, and learning stories.
- Partner with the Learning Operations Specialist, Communications, program owners, and facilitators to increase awareness, engagement, and adoption of learning opportunities.
- Use teammate feedback and engagement data to continuously improve communications, program experiences, and how teammates connect with MHU.
Learning Insights, Vendors & Continuous Improvement
- Define success measures and evaluate learning effectiveness using feedback, adoption, proficiency, operational measures, and business outcomes.
- Develop and share insights, dashboards, and recommendations that inform learning priorities and improvements.
- Manage learning technology vendors, content providers, and external learning partners to ensure quality, value, and service expectations.
- Use data, feedback, business needs, and emerging practices to continuously improve the learning ecosystem.
QUALIFICATIONS
Bachelor's degree in Learning & Development, Organizational Development, Education, Business, Human Resources, or related field and 5+ years of progressive experience in learning and development, program management, learning operations, learning technology, onboarding, or equivalent combination of education and experience.
- Demonstrated people-management experience, including setting priorities, coaching and developing others, providing feedback, and driving accountability and results.
- Experience managing enterprise learning programs and learning technology environments across multiple audiences or functions.
- Strong knowledge of modern learning approaches and technologies, including digital learning, performance support, peer/social learning, generative AI, automation, and emerging learning tools.
- Strong program/project management, communication, stakeholder management, vendor management, and analytical skills with experience using data to drive adoption and continuous improvement.
DESIRED ATTRIBUTES
- Strong people leader who creates clarity, develops others, builds accountability, and collaborates effectively across functions.
- Learner-centered and experience-minded, with a focus on simple, relevant, engaging, and high-quality learning experiences.
- Systems thinker who understands how programs, technology, content, communications, data, and people connect within a learning ecosystem.
- Curious and forward-looking, with a passion for modern learning, AI, digital tools, and continuous improvement.
- Operationally strong and influential, with the ability to manage priorities, solve problems, communicate clearly, and move complex work to execution.
Pay Range: $90,000 - $110,000/yr
The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. This position is also eligible for an annual incentive.
We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.
Originally posted on Himalayas