学习技术管理员
Learning Technology Administrator
Marathon Health 是一家领先的高级初级护理服务提供商，与雇主和工会计划赞助商合作，为数百万美国人改善健康状况。通过全国范围内的现场、近场和网络健康中心，以及虚拟初级护理，Marathon 提供一种以价值为基础的模式，提升会员和医护人员的医疗体验，同时为计划赞助商带来有意义的成本节约。Marathon 以被认证为“最佳工作场所®”而自豪，这体现了公司致力于打造一个包容、高信任度的文化，让所有员工都能蓬勃发展。了解更多请访问
关于职位
学习技术管理员通过担任支持 Marathon Health University 的技术负责人，负责使我们的学习生态系统运行的技术。该职位负责管理并优化使学习对团队成员可访问、连接且易于使用的平台、集成、数据、AI 驱动的工具和技术体验。
该职位的任职者有在企业学习平台实施和管理方面的成功经验，具备强大的学习技术、项目管理、分析和解决问题的能力。此人理解创建连接且有效的学习生态系统的技术和团队成员体验需求。
核心职责与要求
学习技术系统管理与优化
- 作为企业学习技术生态系统的主管理员和技术负责人，包括平台、配置、集成、数据、测试、技术学习体验、故障排除和持续优化。
- 管理核心平台功能，包括课程、学习路径、学院、小组、任务、认证、评估、用户组、权限和学习目录。
- 通过管理标准、文档、标准操作流程、质量保证和有效管理用户数据和元数据来维护系统和数据完整性。
- 提供学习者和管理员支持，解决故障，并与供应商和内部团队合作评估、测试和实施平台增强功能、发布和第三方集成。
学习技术实施与项目管理
- 从规划和需求阶段开始，领导学习技术实施和增强项目，包括配置、集成、迁移、测试、发布、采用、稳定化和持续优化。
- De
查看英文原文
Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at
ABOUT THE JOB
The Learning Technology Administrator supports Marathon Health University by serving as the technical owner of the technology that enables our learning ecosystem. This role administers and optimizes the platforms, integrations, data, AI-enabled tools, and technical experiences that make learning accessible, connected, and easy to use for teammates.
The individual in this role brings demonstrated success implementing and administering enterprise learning platforms, with strong learning technology, project management, analytical, and problem-solving skills. This person understands both the technical requirements and the teammate experience needed to create a connected and effective learning ecosystem.
ESSENTIAL DUTIES & RESPONSIBILITIES
Learning Technology System Administration & Optimization
- Serve as the primary administrator and technical owner of the enterprise learning technology ecosystem, including platforms, configuration, integrations, data, testing, technical learner experience, troubleshooting, and ongoing optimization.
- Manage core platform functionality, including courses, learning pathways, academies, cohorts, assignments, certifications, assessments, user groups, permissions, and the learning catalog.
- Maintain system and data integrity through administrative standards, documentation, SOPs, quality assurance, and effective management of user data and metadata.
- Provide learner and administrator support, troubleshoot issues, and evaluate, test, and implement platform enhancements, releases, and third-party integrations in partnership with vendors and internal teams.
Learning Technology Implementation & Project Management
- Lead learning technology implementation and enhancement initiatives from planning and requirements through configuration, integration, migration, testing, launch, adoption, stabilization, and ongoing optimization.
- Develop and manage project plans, timelines, milestones, dependencies, risks, communications, and stakeholder readiness.
- Coordinate cross-functional work across Organizational Development, vendors, content providers, and business stakeholders to deliver against project goals.
- Identify risks and barriers, drive solutions and decisions, and support change management and end-user adoption through successful implementation.
Learning Content & Experience Support
- Partner across the Organizational Development team and with key stakeholders to ensure learning technologies work together to create a connected, accessible Marathon Health University experience from onboarding through ongoing development.
- Apply adult-learning and user-experience principles to improve how teammates discover, access, navigate, and engage with learning.
- Provide technical consultation and guidance on effective use of the learning technology, content providers, authoring tools, and related learning technologies.
- Identify and implement AI agents and AI-enabled workflows that improve learning operations, access to knowledge, and scalable learning solutions.
Learning Data, Reporting & Insights
- Develop and maintain learning reports, dashboards, and analytics related to participation, completion, utilization, engagement, compliance, and learning effectiveness.
- Analyze learning trends, system utilization, learner feedback, and KPIs to identify opportunities and provide actionable recommendations.
- Establish reporting standards and ensure learning data is accurate, accessible, meaningful, and consistently maintained.
- Strengthen manager and administrator self-service through dashboards, learner records, reporting tools, and training while supporting required-learning and compliance reporting.
QUALIFICATIONS
Bachelor's degree in Instructional Technology, Learning & Development, Education, Business, Information Systems, or related field and 5+ years of experience administering enterprise learning management systems or learning technology platforms or equivalent combination of education and experience.
DESIRED ATTRIBUTES
- Demonstrated success implementing, migrating, or significantly transforming an enterprise Learning Technology required.
- Hands-on 360Learning implementation and administration experience highly preferred, including platform configuration, launch, adoption, and ongoing optimization.
- Demonstrated experience with Learning Technology configuration, user management, learning pathways, reporting, integrations, content administration, testing, and troubleshooting required.
- Experience building or configuring AI agents, workflows, or AI-enabled solutions preferred.
- Demonstrated project management experience leading complex, cross-functional learning technology initiatives from planning through implementation.
- Experience with learning analytics, dashboards, reporting, and data-driven decision-making.
- Experience with eLearning authoring tools and digital content platforms, such as Articulate 360, preferred.
- Proficiency with Microsoft 365 and experience using Microsoft Copilot or similar generative AI tools required.
- Exceptional project management and execution skills, with the ability to translate strategy into clear plans, milestones, owners, and deliverables.
- Strong learning-technology mindset with an understanding of both the learner experience and technical requirements.
- Strong analytical and systems-thinking skills with the ability to simplify complex processes and identify scalable solutions.
- Strong communication, collaboration, and stakeholder-management skills across technical and non-technical audiences.
- Ability to independently manage competing priorities, solve problems, and drive work to completion in a fast-paced environment.
- Strong attention to detail and broader business and learning objectives.
- Curiosity and continuous-learning mindset with an interest in AI and emerging learning technologies.
- Strong commitment to internal customer service and creating intuitive, high-quality teammate experiences.
Pay Range: $70,000 - $85,000/yr
The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.
We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.
Originally posted on Himalayas