保险验证与优先授权专员 - 虚拟助理
Insurance Verification and Prior Authorization Specialist - Virtual Assistant
这是一个远程职位。
Rockstar正在为阿肯色州的一家物理治疗诊所招聘一名全职保险验证与事先授权协调员。
该职位负责管理患者治疗的保险验证和事先授权，确保患者能够及时获得康复护理，避免不必要的延误。VA将直接与保险公司沟通，维护准确的授权记录，并支持符合HIPAA标准的医疗记录请求。适合那些从头到尾真正负责授权流程，并注重细节以确保患者护理顺利进行的人选。
客户简介
这家物理治疗诊所以提供最高质量的康复服务为宗旨，致力于为其服务的社区提供帮助。他们的核心价值观包括诚信、社区和家庭，他们相信在组织内部以及与所治疗的患者之间建立牢固的信任和忠诚关系。
主要职责
保险验证与授权
- 管理物理治疗服务的保险验证和福利信息
- 获取并跟进患者治疗的保险授权
- 与保险公司有效沟通，确保及时批准
- 维护授权请求和跟进行动的准确记录
- 与临床团队合作，处理任何与授权相关的问题
医疗记录与合规
- 按照HIPAA合规标准处理医疗记录请求
- 在记录请求过程中保持准确且安全的文档
行政支持
· 根据需要协助完成其他行政任务
工具与系统
- Prompt EMR
- Availity
- Inovalon
- My Ability
- United Healthcare门户
要求
- 需要有在物理治疗环境中获取福利信息和事先授权的经验
- 熟悉StrataPT、Availity、Inovalon、My Ability和United Healthcare门户者优先
- 具备良好的细节关注能力和组织能力
- 出色的书面和口头沟通能力，具备较强的英语口语
- 能够独立工作并高效管理多项任务
- 适应美国中部时间的工作时间
- 需有可靠的备用系统，在网络或电力中断时能保持覆盖
不可协商事项
- 无
查看英文原文
This is a remote position.
Rockstar is hiring a full-time Insurance Verification & Prior Authorization Coordinator on behalf of a physical therapy practice in Arkansas.
This role is responsible for managing insurance verification and prior authorization for patient treatments, ensuring patients can access the rehabilitation care they need without unnecessary delays. The VA will communicate directly with insurance providers, maintain accurate authorization records, and support HIPAA-compliant medical records requests. This is a great fit for someone who takes real ownership of the authorization process from start to finish and pays close attention to the details that keep patient care on track.
About the Client
This physical therapy practice is committed to providing the highest quality rehabilitation services to the communities they serve. Their core values center on integrity, community, and family, and they believe in building strong bonds of trust and loyalty both within their organization and with the patients they treat.
Key Responsibilities
Insurance Verification & Authorizations
- Manage insurance verification and benefit information for physical therapy services
- Obtain and follow up on insurance authorizations for patient treatments
- Communicate effectively with insurance providers to ensure timely approvals
- Maintain accurate records of authorization requests and follow-up actions
- Collaborate with the clinical team to address any authorization-related inquiries
Medical Records & Compliance
- Process medical records requests in accordance with HIPAA compliance standards
- Maintain accurate, secure documentation throughout the records request process
Administrative Support
· Assist with additional administrative tasks as needed
Tools & Systems
- Prompt EMR
- Availity
- Inovalon
- My Ability
- United Healthcare portal
Requirements
- Prior experience obtaining benefit information and prior authorization in a physical therapy setting is required
- Familiarity with StrataPT, Availity, Inovalon, My Ability, and the United Healthcare portal is a plus
- Strong attention to detail and organizational skills
- Excellent communication skills, both written and verbal, with a strong English dialect
- Ability to work independently and manage multiple tasks efficiently
- Amenable to work U.S. Central Time business hours
- Reliable backup system in place to maintain coverage during internet or power outages
Non-Negotiables
- Strong attention to detail
- Strong English dialect and communication skills
- Reliable backup system for outages
Benefits
- Competitive salary commensurate with experience.
- Opportunities for professional development and growth.
- Work in a dynamic and supportive team environment.
- Make a meaningful impact by helping to build and strengthen families across the Globe
Originally posted on Himalayas