客户协调专员
Account Coordinator
我们美国的客户是一家获奖的促销营销机构，以提供创新的定制促销产品而闻名，这些产品能提升品牌在消费者心中的认知度。他们采用战略性的、以合作伙伴为中心的方法，深入理解每个客户的品牌，并与他们的营销策略紧密配合，打造量身定制的解决方案，持续超越期望。
一名客户协调员将全程参与促销活动的各个阶段。该职位涉及协助生成创意和产品调研。您需要制作面向客户的演示文稿，并协助处理订单和采购，同时作为与知名客户的首要沟通点。该职位以客户为中心，初期重点在于项目管理和物流，同时也提供了通过多种渠道在公司内获得经验的机会。
这是一份全职工作，需在美国时间工作，并采用居家办公模式。
如果您具备合适的技能，这可能是您进入这个快速发展的组织的机会。
职责：
- 支持销售团队开展多项促销活动，初期重点包括订单处理、制作方案和项目管理。
- 协助创意想法生成和产品设计。
- 与客户就初始项目咨询、项目跟踪和时间表、报价和订单录入进行沟通，同时在订单创建和完成过程中保持联系。
- 与供应商合作获取价格报价、跟踪订单及其他顺利完成项目所需的步骤。
- 独立高效地完成任务。
- 管理CRM和项目跟踪工具，确保及时满足客户需求和项目预期。
- 与客户建立牢固的长期关系。
- 完成特殊项目和其他指派的任务。
任职要求：
- 理想候选人应拥有市场营销、广告、公关、传播或相关领域的学士学位。
- 3-5年在快节奏、面向客户的岗位工作经验，最好有市场营销、广告、公关或销售经验。
- 熟悉MS Office，特别是Excel。
- 能够多任务处理，并在快节奏、以截止日期为导向的环境中完成大量项目。
- 具备出色的演示、书面和口头沟通能力。
- 积极向上、充满活力，有学习意愿。
最初发布于喜马拉雅山
查看英文原文
Our US client is an award-winning promotional marketing agency celebrated for delivering innovative, custom promotional products that boost top-of-mind brand awareness. With a strategic, partnership-focused approach, they immerse themselves in each client's brand and align closely with their marketing strategies to craft tailored solutions that consistently exceed expectations.
An Account Coordinator will be hands-on in supporting initiatives from beginning to end in promotional campaigns. The role involves helping with generating ideas and researching products. You will create client-facing presentations and assist with order processing and procurement, all while being a primary point of communication with well-known clients. The position is focused on the client with an initial heavy emphasis on project management and logistics, and it opens the opportunity to gain experience within the company through a variety of channels.
This is a full-time role, on a US shift and on Work-From-Home set-up.
If you have the right skill set, this may be your opportunity to enter this fast-growing organization.
Responsibilities:
- Support the sales team on numerous promotional campaigns, with an initial emphasis on order processing, creating decks, and project management.
- Assist in creative idea generation and product design.
- Interact with clients on initial project inquiries, project tracking and timeline, quoting and order entry, while maintaining communications through order creation and fulfillment
- Partner with vendors on price quotes, order tracking, and other steps necessary to successfully fulfill projects.
- Perform tasks independently and efficiently.
- Manage CRM and Project Tracker to ensure on time expectations of client needs and project expectations.
- Builds strong, long-term relationships with customers.
- Special projects and other duties as assigned.
Qualifications:
- Ideal candidate will have a Bachelors Degree in Marketing, Advertising, PR, Communications, or similar area of concentration.
- 3-5 years working in a fast-paced, client-facing position, ideally with marketing, advertising, PR, or sales experience.
- Strong knowledge of MS Office, specifically Excel.
- Ability to multitask and deliver on a high volume of projects in a fast-paced, deadline driven environment.
- Strong presentation, written, and verbal communication skills.
- Upbeat, energetic personality with a desire to learn.
Originally posted on Himalayas