高级战略产品顾问,专业承包商
Senior Strategic Product Consultant, Specialty Contractors
我们正在寻找一名**高级战略产品顾问**,以支持我们的财务管理和资源管理产品线在专业承包商领域的专业化发展。在此职位上,您将利用您的咨询思维、对建筑行业的了解以及Procore的软件平台知识,为客户提供建议并推动长期价值实现。
作为**高级战略产品顾问**,您将与项目经理和客户成功工程师合作,评估业务流程和战略目标,从而最大化客户使用Procore实现其预期成果的能力。成功的候选人应是技术爱好者,并致力于通过流程和创新来推动建筑行业的现代化。
该职位向战略产品顾问经理汇报,可在美国任何地点远程办公,或在我们的Carpinteria, CA、Tampa, FL或Austin, TX办公室工作。我们希望候选人能立即加入我们的团队!
**您将负责:**
- 与项目经理合作,提供服务以评估战略目标和业务流程,从而创建支持客户用例的解决方案
- 与客户成功经理合作,提供持续服务,以支持持续的过程改进和平台的长期价值实现
- 解释、咨询并优化客户的战略目标、项目和成果
- 综合客户的业务动机、业务运营和业务分析
- 制定客户运营需求的战略
- 与其他战略产品顾问合作,就客户最佳实践提供建议,提供指导、审查和/或开发标准操作流程(SOP),设计部署和培训策略,并协助执行部署
- 利用对建筑行业的了解,改进客户在Procore及整个组织中的业务流程
- 通过清晰有效的沟通,为Procore的客户提供最高水平的服务和教育
- 通过入职、培训和指导团队成员,营造积极的团队文化
- 与Procore组织的各个层级协作,制定最佳实践并推动Procore作为市场领导者的不断发展
- 掌握Procore的产品功能、商业模式、服务、新兴技术和客户成功最佳实践
- 最多50%的时间前往客户现场(可能包括国内和国际)
查看英文原文
We’re looking for a **Senior Strategic Product Consultant** to support the specialization of our Financial Management and Resource Management product lines for Specialty Contractors. In this role, you’ll leverage your consultative-mindset, knowledge of the construction industry and Procore’s software platforms to advise our clients and drive long term value realization.
As a **Senior Strategic Product Consultant,** you’ll partner with Project Managers and Customer Success Engineers to assess business processes and strategic goals so that you can maximize our clients' use of Procore to achieve their desired outcomes. Successful candidates are technology enthusiasts and promoters of modernizing the construction industry through process and innovation.
This position reports to the Manager, Strategic Product Consultants and can be based remotely from a US location or in our Carpinteria, CA, Tampa, FL or Austin, TX offices. We’re looking for candidates to join our team immediately!
**What you’ll do:**
- Work with Project Managers to deliver services to designed to assess strategic goals and business processes in order to create solutions to support the client use case
- Work with Customer Success managers to deliver on-going services that support continuous process improvement and long term value realization of the platform
- Interpret, consult, and enhance client strategic goals, initiatives and outcomes
- Synthesize client business motivations, business operations and business analysis
- Develop strategy for client operational needs
- Partner with other Strategic Product Consultants to advise on client best practices, provide guidance on, review of and/or development of standard operating procedures (SOPs), design rollout and training strategies, and assist in rollout execution
- Leverage knowledge of the construction industry to improve client business processes in Procore and across the client’s entire organization
- Provide the highest level of service and education to Procore’s clients through clear and effective communication
- Foster a positive team culture by onboarding, training, and mentoring team members
- Collaborate with all levels of the Procore organization to develop best practices and drive Procore’s evolution as a market leader
- Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices
- Up to 50% travel to client sites (may include domestic and international), industry events, and other Procore offices
**What we’re looking for:**
- Construction industry professionals with 5+ years of experience looking to transition into a fast-paced software training and client-facing advisory role
- Previous experience as Project Director, Project Manager, or Construction Manager
- Experience managing all aspects of project financials, including budget, general conditions, forecasting and profit projections
- Experience managing contracts, change orders, and invoices both upstream & downstream
- Experience with managing resources including time tracking, productivity tracking, equipment management , creating labor plans, and scheduling resources
- Experience establishing SOPs or programs preferred
- Training or software support preferred
- Bachelor’s degree preferred
## **Additional Information**
**Base Pay Range:**
118,972.80 - 163,587.60 USD Annual
**On Target Earning Range:**
139,968.00 - 192,456.00 USD Annual
This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
### **For Los Angeles County (unincorporated) Candidates:**
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.