诉讼前案件经理,伊利诺伊州
Pre-Litigation Case Manager, Illinois
我们的故事
TopDog Law 不是一家普通的律师事务所。我们是一家在全国范围内快速扩张的人身伤害律所,专注于影响力和增长——从营销和初步咨询到诉讼,全程掌控客户体验。我们认为,世界级的营销,搭配卓越的法律人才和运营能力,能为客户和业务都带来更好的体验和成果。
在过去三年中,我们的规模每年增长2到3倍,重新定义了人身伤害领域营销的标准,并证明了当策略、速度和执行力一致时,可以实现什么。现在,我们将同样的严谨和创新应用到律所运营、案件管理和全国性扩展中——有意识地构建基础设施、系统和团队,在不牺牲质量、文化或问责制的前提下实现增长。
我们是一支完全远程的团队,彼此信任,沟通开放,并致力于做出出色的工作。如果你热爱拥有感,在快节奏的环境中茁壮成长,并希望参与打造非凡的事物,你会在这里感到如鱼得水。
机会介绍
人们在人生最艰难的时刻来到 TopDog Law:受伤、不堪重负、对未来感到迷茫。他们需要一个真正了解他们、理解他们处境,并积极为他们争取最佳结果的人。案件经理就是这个角色,是一个全权负责客户关系的专职倡导者,确保没有人觉得自己只是一个文件编号。当这个角色做得好时,客户会感到被倾听、被支持,并确信有人真心实意地为他们工作。
你将负责
- 从第一天起就全权负责客户关系,欢迎电话由你来打,关系由你来维护,结果由你来负责
- 成为客户的专属倡导者,快速为他们联系合适的医疗资源,并在他们经历人生中最紧张的时刻,以信心和同理心引导他们
- 以紧迫感推动案件进展,每个阶段都精准而有目的地推进
- 制作能够讲述引人入胜故事的需求包,并为真实的人争取真正有意义的结果
- 成为你处理的每个案件的权威信息源,利用前沿技术保持敏锐、快速行动,绝不让任何事情遗漏
- 这不是一项交接式的工作,而是全面负责,对合适的人来说,这是律所中最具影响力的职位之一
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Our Story
TopDog Law is not your typical law firm. We're a nationally scaling personal injury firm built for impact and growth — owning the client experience end-to-end, from marketing and intake through litigation. We believe that world-class marketing, paired with exceptional legal talent and operations, creates better experiences and outcomes for clients and the business alike.
Over the past three years, we've grown 2–3x year over year, setting a new standard on the marketing side of the personal injury space and proving what's possible when strategy, speed, and execution align. Now we're applying that same discipline and innovation to firm operations, case management, and national scale — intentionally building the infrastructure, systems, and teams to grow without sacrificing quality, culture, or accountability.
We are a fully remote team that share trust, open communication, and a commitment to doing great work. If you love ownership, thrive in a fast-moving environment, and want to help build something exceptional, you'll feel right at home here.
The Opportunity
People come to TopDog Law at one of the hardest moments of their lives: injured, overwhelmed, and unsure of what comes next. They need someone in their corner who knows their name, understands their situation, and is actively fighting to get them the best possible outcome. The Case Manager exists to be that person, a dedicated advocate who owns the client relationship completely and ensures no one ever feels like just a file number. When this role is done right, clients feel heard, supported, and confident that someone is genuinely working for them.
What You Will Own
- Own the client relationship from day one through settlement, the Welcome Call is yours, the relationship is yours, and the outcome is yours
- Be the client's dedicated advocate, connecting them to the right care fast and walking them through one of the most stressful experiences of their life with confidence and compassion
- Drive cases forward with urgency, moving through each phase with precision and purpose
- Build demand packages that tell a compelling story and negotiate toward outcomes that make a real difference for real people
- Be the source of truth on every case you touch, leveraging cutting-edge technology to stay sharp, move fast, and never let anything slip
- This is not a hand-off role, it's full ownership, and for the right person, it's one of the most impactful seats in the firm
What You Bring
Required:
- 2–6 years of experience supporting Personal Injury pre-litigation matters on cases in Illinois
- Strong organizational skills with exceptional attention to detail
- Ability to manage a high-volume caseload in a fast-paced environment
- Strong written and verbal communication skills
- Experience requesting, reviewing, and summarizing medical records and bills
- Ability to prioritize tasks, meet deadlines, and work independently while collaborating with a team
Preferred (Nice to Have):
- Bachelor's degree or Paralegal Certificate
- Experience in a high-volume or fast-growing law firm
- Familiarity with Personal Injury claims processes and insurance procedures
- Experience with case management software (e.g., Filevine, Clio, SmartAdvocate)
- Comfort working in evolving systems and processes
Who Thrives Here (Core Values)
We don't hire on resumes alone. We hire for competence, character, and mindset.
- Embrace Change: Open to feedback, embracing change, and always asking "what's next?"
- Committed: You care deeply, have your teammates' backs, and show up to build something lasting.
- No-Ego Energy: Positive, professional, and solutions-oriented. Drama stays at the door.
- Ownership: You do what you say, follow through, and treat the business like it's yours.
- Fast & Hungry: You move with urgency, thrive under high expectations, and are motivated by growth and impact.
What We Offer
- Base Salary: $55,000 to $75,000 commensurate with experience
- Eligible for performance-based bonus
- Our job postings reflect the compensation range for the specific market and location of each role. Ranges vary by geography based on local market rates and cost of labor.
- Benefits include: Medical, dental, and vision insurance, 401(k) with company match, HSA, life insurance, disability coverage, paid time off, and parental leave.
Equal Opportunity Employer
We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.
Originally posted on Himalayas