关键客户开发工程师（金融服务业）
Key Acct Developer FS
Staples 是面向企业的业务。你是连接我们的关键
我们世界级的销售和支持团队直接与各类企业合作，提供产品和服务以满足客户的独特需求。我们致力于了解客户，并使用行业领先的销售工具和技术来找到最佳解决方案。我们不断探索新的方法来实现目标，花时间提升技能并投资于职业发展，以便在销售内外都能享受有吸引力的机会并实现职业成长。
你将负责：
- 直接与指定的 KAE、垂直领域 KAE 和 AVP 合作，识别、培养并追求流程化和交易型机会。
- 通过机会和账户规划帮助新老客户增长。
- 通过主动的账户规划推动合规性、项目维护和品类渗透。利用洞察工具驱动策略。
- 利用报告和分析确定最适合与关键账户销售合作伙伴接触的目标。
- 为账户团队和外部客户提供售前支持，这可能包括能力展示、定价、报价、产品规格、实施支持等。
- 完成投标和正式的 RFP 提交。
- 根据客户需求提供产品对比并建议替代方案。
- 作为 KAE 的第二销售者，专注于休息室相关机会。
- 提升合格、策略制定、销售拜访技巧、成交和维持服务水平等方面的销售技能。
你具备的条件：
- 有自我驱动力，充满能量和动机，能够独立工作并最少监督下完成销售机会的发现、开发和成交
- 能够通过电话和数字化方式销售公司价值观和服务，以及项目功能和优势
- 展现出良好的时间管理能力
- 展现出良好的口头和书面沟通能力
- 展现出良好的人际交往能力，能够与不同部门包括客户进行有效互动
- 多任务处理专家：能够在不同优先级的多个任务之间平衡，并且在切换任务时保持最小的生产力或工作质量损失
- 具备问题解决能力，具有以客户为中心的思维
所需基本资格：
- 4 年以上销售或销售支持工作经验
- 2 年以上休息室和咖啡服务经验，或
查看英文原文
Staples is business to business. You’re what binds us together.
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
What you’ll be doing:
- Work directly with assigned KAEs, Vertical KAEs & AVPs to identify, cultivate and pursue both programmatic and transactional opportunities.
- Assist in growth of new and existing customers through opportunities and account planning.
- Drive compliance, program maintenance, and category penetration through proactive account planning. Utilize insights tools to drive strategy.
- Utilize reporting and analytics to identify the best targets to approach with the Key Account selling partner.
- Provide pre-sales support to account team and external customers which could include capabilities presentation, pricing, quote, product specs, implementation support.
- Complete bid and formal RFP submissions.
- Provide product comparison and suggest alternatives based on Customer needs.
- Act as the secondary seller to the KAE with a concentration on breakroom opportunities.
- Develop selling skills of qualifying, strategizing, sales call tactics, closing, and maintaining service levels.
What you bring to the table:
- Proven self-starter with energy and motivation to uncover, develop and close sales with ability to work independently with minimal supervision
- Ability to sell company values and services, in addition to program features and benefits via phone and digitally
- Demonstrate strong time management skills
- Demonstrate strong verbal and written communication skills
- Demonstrate strong interpersonal skills to be able to interact across the different departments including Customers
- Context-switching expert: the ability to balance multiple concurrent responsibilities of varying priorities and to shift focus from one to another with minimal loss of productivity or work quality.
- Problem Solving Skills with a Customer-Centric mindset
What’s needed- Basic Qualifications:
- 4+ years Sales or Sales Support work experience
- 2+ years Breakroom & Coffee Services and/or Janitorial Supply Industry Experience
What’s needed- Preferred Qualifications:
- Bachelor’s Degree
- Proficient in MS Office (Excel, Word, PowerPoint)
- Knowledge of Salesforce.com (desired)
- Project Management skills (desired)
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Originally posted on Himalayas