IT运营/ EUC经理
IT Operations / EUC Manager
我们正在寻找终端用户计算经理，以建立和改善 EMCD 的工作场所技术环境。我们需要积极和实践的人，谁可以拥有员工设备，企业账户，SaaS 访问，IAM,资产管理，上网/离线自动化以及整体数字员工体验。你将与安全，IT,供应商和业务团队密切合作，确保员工获得他们需要的工具的安全，可靠和方便访问。责任：· 拥有的和改进最终用户技术环境：笔记本电脑，移动设备，公司帐户，Saas 访问，谷歌工作空间，slack ·管理 IAM,SSO,访问政策和安全获取关键 SaaS 应用程序 ·建立并自动化内置/外接工作流程，包括帐户配置和访问撤销 ·管理端点安全和设备生命周期在远程和分布式团队中 ·维护资产管理过程：硬件库存，定期审查，生命周期更换 ·监督服务台和支持操作，确保快速高质量的问题解决 ·管理供应商，SaaS 提供者，许可证和合同以避免未使用或重叠的工具 ·标准化公司内的 EUC 进程，推动自我服务，自动化和零接触的供应要求：· 7年以上 IT 工作，包括35年的终端用户计算，工作场所技术，IT 支持管理，客户服务或桌面工程 ·使用 MDM/UEM 工具的经验，如 Jamf,Google 终点管理，Workspace ONE 等·了解终端操作系统：macOS,Windows,移动平台 ·与谷歌工作空间和 Slack 管理有强实践经验 ·ITSM 流程和工具的经历：事件，资产，变化管理；Jira Service Management,ServiceNow 等 ·与供应商和管理服务提供商合作的能力 ·识别问题和改善进程的积极方法 很好拥有：·经验与 IAM,SSO,IDP,访问管理 ·自助服务门户网站，Slack 机器人或自动化 IT 工作流程的经验 ·在 M&A 或公司扩展期间标准化的用户环境的经验：·我们提供的信息：·从世界任何地方完全远程工作 ·灵活的工作时间以结果为重点 ·20个工作日假期+12天额外奖金 ·无官僚机构支付的病假 ·课程，认证和培训计划的补偿 ·实业所有者
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We're looking for an End User Computing Manager to build and improve the workplace technology environment across EMCD. We need proactive and hands-on, who can own employee devices, corporate accounts, SaaS access, IAM, asset management, onboarding/offboarding automation, and the overall digital employee experience.
You'll work closely with Security, IT, vendors, and business teams to make sure employees have secure, reliable, and convenient access to the tools they need.
Responsibilities:
- Own and improve the end-user technology environment: laptops, mobile devices, corporate accounts, SaaS access, Google Workspace, Slack
- Manage IAM, SSO, access policies, and secure access to key SaaS applications
- Build and automate onboarding/offboarding workflows, including account provisioning and access revocation
- Manage endpoint security and device lifecycle across remote and distributed teams
- Maintain asset management processes: hardware inventory, regular reviews, lifecycle replacement
- Oversee Service Desk and support operations, ensuring fast and high-quality issue resolution
- Manage vendors, SaaS providers, licenses, and contracts to avoid unused or overlapping tools
- Standardize EUC processes across the company and drive self-service, automation, and zero-touch provisioning
Requirements:
- 7+ years in IT, including 3–5 years in End User Computing, Workplace Technology, IT Support Management, Client Services, or Desktop Engineering
- Experience with MDM / UEM tools such as Jamf, Google Endpoint Management, Workspace ONE, or similar
- Understanding of endpoint operating systems: macOS, Windows, mobile platforms
- Strong hands-on experience with Google Workspace and Slack administration
- Experience with ITSM processes and tools: incident, asset, change management; Jira Service Management, ServiceNow, or similar
- Ability to work with vendors and managed service providers
- Proactive approach to identify problems and improve processes
Nice to have:
- Experience with IAM, SSO, IdP, access management
- Experience with self-service portals, Slack bots, or automated IT workflows
- Experience standardizing user environments during M&A or company scaling
What We Offer:
- Fully remote work from anywhere in the world
- Flexible working hours focused on results
- 20 working days of vacation + 12 additional bonus days
- Paid sick leave with no bureaucracy
- Compensation for courses, certifications, and training programs
- Real ownership of workplace technology in a fast-growing crypto ecosystem
Originally posted on Himalayas