US Medical Biller
关于角色 你好，我是凯伦·萨尔蒙。我在简公司担任美国保险负责人。我和一起工作了两年多，并领导了一个小但强大的团队支持美国医院通过保险账单的实际日常复杂性。我们的工作是帮助诊所准确及时支付。我们与纳税者，内部团队和临床人员密切合作，消除摩擦，澄清流程，为客户辩护。我们还直接参与塑造 Jane 如何构建和改善其美国账单工具和服务。随着简在美国的不断增长，我们对经验丰富的收费者，了解流程和拒绝的人员也需要这样做。但他们还喜欢解决问题，建立关系并为一个成长团队作出贡献。我们希望你能做什么影响。在这个角色中，你将扮演重要角色，同时帮助塑造我们的账户服务如何发展和运作。在这一职位上的成功看起来像：- 有效地和准确地提交清洁的索赔给你的诊所 - 紧迫和明确地跟踪拒绝和拒绝 - 发送支付，调整帐户，与诊所进行主动沟通 - 帮助建立内部的账单文件和资源以支持知识共享-识别趋势，支付人问题和流程缺口并合作改善。你将与美国保险领袖，计费专家以及更广泛的支持团队密切合作，同时帮助我们设定了杰恩公司的伟大的账单服务的标准。我们需要的经验：我们正在寻找一个自信地导航保险收费的人，并为他们的工作带来了一个协作，细节关注的方法。具体而言：- 35年以上美国医疗收费经验 （包括全周期收费）. - 与医疗保险，医疗补助，商业保险和工人工作经验 comp - 熟悉 Office Ally,Availity,Kareo,Epic 或类似工具等账单系统 - 对 CPT,ICD-10,HCPCS 以及如何解释 EOB/ERA 的强烈了解 - 自信沟通者，清晰，专业，能够与诊所人员建立联系更多关于 JANE Jane 是一个创始人领导的高增长 SaaS 公司。我们现在由700多名员工组成，在加拿大，美国各地从事远程服务，并提供了对外服务，以帮助你获得更好的信息。
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ABOUT THE ROLE
Hi, I’m Karen Salmon https://www.linkedin.com/in/karen-salmon-6a3719119/, the U.S. Insurance Lead here at Jane. I’ve been with Jane for over two years and lead a small but mighty team supporting U.S.-based clinics through the real, day-to-day complexities of insurance billing.
Our work is all about helping clinics get paid accurately and on time. We collaborate closely with payers, internal teams, and clinic staff to remove friction, clarify processes, and advocate for our customers. We're also directly involved in shaping how Jane builds and improves its U.S. billing tools and services.
As Jane continues to grow in the U.S., so does our need for experienced billers, people who know their way around claims and denials, but also love solving problems, building relationships, and contributing to a growing team.
WHAT IMPACT WE’RE LOOKING FOR YOU TO MAKE
In this role, you’ll play a key part in delivering high-quality billing support to our U.S. customers while helping shape how our billing service grows and operates. Success in this role looks like:
- Submitting clean claims efficiently and accurately for your assigned clinics
- Following up on denials and rejections with urgency and clarity
- Posting payments, reconciling accounts, and communicating proactively with clinics
- Helping build internal billing documentation and resources to support knowledge sharing
- Identifying trends, payer issues, and process gaps and collaborating on improvements
You’ll be working closely with our U.S. Insurance Lead, Billing Experts, and the broader Support team, all while helping us set the bar for what great billing service at Jane looks like.
THE EXPERIENCE WE NEED
We're looking for someone who’s confident navigating insurance billing and brings a collaborative, detail-focused approach to their work. Specifically:
- 3–5+ years of U.S. medical billing experience (including full-cycle billing)
- Experience working with Medicare, Medicaid, commercial insurance, and workers’ comp
- Familiarity with billing systems like Office Ally, Availity, Kareo, Epic, or similar tools
- Strong understanding of CPT, ICD-10, HCPCS, and how to interpret EOBs/ERAs
- Confident communicator, clear, professional, and able to build rapport with clinic staff
MORE ABOUT JANE
Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We’re now a team of more than 700 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers.
We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We’re all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives.
Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We’re proud of what we’ve built and quick to admit what we don’t know yet. We listen, learn, and adjust as we go.
We’re also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team. Our goal isn’t just delivery, it’s delight. We move quickly, communicate openly, and solve real problems together. If you’re energized by ambiguity, motivated by impact, and eager to learn with others, you’ll thrive at Jane.
COMPENSATION & BENEFITS
Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This is reflected by a strong starting annual salary of $55,000 USD for the US Medical Billing role at Jane. You’ll be eligible for a salary increase each year on your work anniversary that will reflect the hard work you’ll be doing to meet our customers’ high bar and the growth you’ll be experiencing in a fast-paced, high growth environment.
At Jane, we offer flexible benefits options that includes a range of health, dental, and vision plans, with a 100% employer-paid option. Employees have access to income protection through life insurance and disability coverage, and can choose between an FSA or HSA (with the high deductible plan option) for medical expenses. Our well-being perks feature services like One Medical for virtual care, Spring Health for personalized mental health support, XP Health for vision care, and much more to support your overall health and wellness.
You can explore our benefits package here: Canadian Benefits https://jane.app/documents/hiring/jane_benefits_overview.pdf · US Benefits https://www.notion.so/janeapp/US-Benefits-Candidate-Facing-319378ecd68380838032d1cd0224351d
Jane takes job scams and candidate fraud seriously. Jane will only contact you from an @jane.app http://jane.app email address. We'll never contact you from a personal email, ask for payment, or request purchases during the hiring process. If something doesn't seem right, please reach out to us at hiring@jane.app before sharing any personal information.