客户支持工程师
Customer Support Engineer
MGID 是一个全球原生广告平台，帮助品牌大规模触达独特的本地受众。在 MGID，我们通过以隐私为先的定向技术，使品牌和出版商能够透明协作。这使广告商能够提升效果和知名度，同时让出版商能够保留并变现其受众。如今，我们正在创造创新技术，而你的帮助将使我们达到更高的高度。
作为客户支持工程师，你将有机会加入我们的支持团队，为 MGID 系统提供高水平的技术支持。
你将负责：
- 通过聊天和邮件提供技术支持
- 调查并解决与不同产品相关的问题
- 调试和排查集成问题
- 在数据库中编写和运行查询
- 网站组件设计
要求
你具备以下技能：
- Linux shell
- MySQL
- 缺陷跟踪系统（Youtrack、Jira 等）
- HTML5/CSS3/JS
- RestAPI
加分项：
· 任何编程语言
语言能力：
- 英语中高级以上
- 乌克兰语母语
查看英文原文
MGID is a global native advertising platform that helps brands reach unique local audiences at scale. At MGID, we empower brands and publishers to collaborate transparently through our privacy-first targeting technology. This enables advertisers to drive performance and awareness while allowing publishers to retain and monetize their audiences. Today, we’re creating innovative technologies, and with your help, we aim to reach even greater heights.
As a Customer Support Engineer, you will have a chance to join our Support team and provide a high-level technical support of MGID system.
What You'll Do:
- Technical support via chat and email
- Investigating and solving issues related to different products
- Debug and troubleshooting integrations
- Preparing and running queries in DB
- Widgets Design
Requirements
Who You Are:
You possess an expertise with:
- Linux shell
- MySQL
- Bug Tracking Systems (Youtrack, Jira, etc.)
- HTML5/CSS3/JS
- RestAPI
Will be a plus:
· Any programming language
Language proficiency:
- Intermediate+ English level
- Native Ukrainian
Originally posted on Himalayas