Salesforce Consultant
销售力量咨询师职位总结 我们正在寻找一个经验丰富的销售力咨询师,以支持大型联邦医疗现代化计划的销售力量解决方案设计,配置,实施和持续改进。销售力量顾问将作为业务利益相关者和技术交付团队之间的桥梁,帮助把复杂的运营要求转换为有效的销售部队解决方案。这个个人将与销售力量管理员,开发人员,建筑师,产品所有者,商业分析师以及整个解决方案生命周期中程序利益相关者密切合作。关键责任 · 与商业和技术利益相关者合作,收集,分析和记录 Salesforce 的要求。· 将业务需求转化为功能要求,用户故事,流程以及 Salesforce 解决方案建议。·使用声明平台能力配置和增强 Salesforce 决策。· 促进需求研讨会,发现会议和解决方案设计讨论。· 配置对象,字段,页面布局,记录类型,验证规则,工作流程和 Salesforce 流动。·开发报告,仪表板和分析以支持企业和运营决策。· 建议销售力量最佳实践,并通过平台自动化确定改善业务流程的机会。·支持用户接受测试 (UAT),解决缺陷,发布准备和实施活动。·协助数据迁移,验证数据,数据质量和和解活动。·通过文档,培训材料和知识转让来支持用户采用。·参与敏捷仪式,包括后载精炼,冲刺规划,示范和反活动。· 支持生产故障解决和持续改善平台。·确保 Salesforce 的解决方案符合适用的联邦安全,隐私,可访问性和治理要求。所需资格 ·信息技术,计算机科学,商业,信息系统或相关学科本科学位,或者相应的相关经验。· 4年以上 Salesforce 实施,咨询,管理,业务分析或相关平台经验。
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Salesforce Consultant
Position Summary
We are seeking an experienced Salesforce Consultant to support the design, configuration, implementation, and continuous improvement of Salesforce solutions for a large-scale federal healthcare modernization program.
The Salesforce Consultant will serve as a bridge between business stakeholders and technical delivery teams, helping translate complex operational requirements into effective Salesforce solutions. This individual will work closely with Salesforce Administrators, Developers, Architects, Product Owners, Business Analysts, and program stakeholders throughout the solution lifecycle.
Key Responsibilities
- Partner with business and technical stakeholders to gather, analyze, and document Salesforce requirements.
- Translate business needs into functional requirements, user stories, process flows, and Salesforce solution recommendations.
- Configure and enhance Salesforce solutions using declarative platform capabilities.
- Facilitate requirements workshops, discovery sessions, and solution design discussions.
- Configure objects, fields, page layouts, record types, validation rules, workflows, and Salesforce Flow.
- Develop reports, dashboards, and analytics to support business and operational decision-making.
- Collaborate with Salesforce Developers and Architects on solutions requiring custom development or complex integrations.
- Recommend Salesforce best practices and identify opportunities to improve business processes through platform automation.
- Support user acceptance testing (UAT), defect resolution, release readiness, and implementation activities.
- Assist with data migration, data validation, data quality, and reconciliation activities.
- Support user adoption through documentation, training materials, and knowledge transfer.
- Participate in Agile ceremonies, including backlog refinement, sprint planning, demonstrations, and retrospectives.
- Support production troubleshooting and continuous platform improvement.
- Ensure Salesforce solutions align with applicable federal security, privacy, accessibility, and governance requirements.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Business, Information Systems, or a related discipline, or equivalent relevant experience.
- 4+ years of Salesforce implementation, consulting, administration, business analysis, or related platform experience.
- Hands-on experience configuring Salesforce solutions.
- Strong understanding of Salesforce objects, relationships, security, automation, reports, and dashboards.
- Experience with Salesforce Flow and other declarative platform capabilities.
- Demonstrated experience gathering and translating business requirements into technology solutions.
- Experience developing functional requirements, user stories, and acceptance criteria.
- Experience supporting UAT, releases, and production implementations.
- Understanding of Agile software delivery practices.
- Strong analytical, problem-solving, documentation, and communication skills.
- Ability to collaborate effectively with technical teams and business stakeholders.
- Ability to meet applicable federal background investigation requirements.
Preferred Qualifications
- Experience supporting federal government, federal healthcare, or health IT environments.
- Experience with enterprise-scale Salesforce implementations.
- Experience with Salesforce Service Cloud, Experience Cloud, Health Cloud, or Government Cloud.
- Experience supporting Salesforce integrations and data migration initiatives.
- Familiarity with APIs, integration concepts, and enterprise application environments.
- Experience working in Agile or SAFe delivery environments.
Preferred Certifications
- Salesforce Certified Administrator
- Salesforce Certified Business Analyst
- Salesforce Platform App Builder
- Salesforce Service Cloud Consultant
- Salesforce Experience Cloud Consultant
- Other relevant Salesforce certifications
**Disclaimer: This position is contingent upon ELYON’s receipt of contract award, Government acceptance of the proposed candidate, completion of required onboarding, and continued contract funding.**
Benefits:
Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance.
ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary: $45 - $50 per hourOriginally posted on Himalayas