Global Process Owner - Sales and Operations Planning
作为高速连接的全球领导者，Ciena 致力于以人为首的方式。我们的团队享有着重视灵活工作环境优先考虑的文化，使个人增长，幸福感和归属成为最重要的因素。我们是一个技术公司，凭借人类精神来推动我们的业务优先事项以及具有意义的社会，社区和社会影响.Ciena 正在寻找一个特殊且具远见性的全球流程所有者用于销售和运营规划 （S&OP 预测建设）的业务过程。这一关键的领导作用位于企业转型办公室内，负责将 S&OP 转化为一个核心，跨功能和执行主导的商务管理过程。该角色融合了战略领导力，深入的主题专业知识以及对技术支持的数据驱动转型的热情，以支持准确决策，运营敏捷性和长期业务增长。你如何产生影响：·拥有，设计和统治全球端到端销售和运营规划流程，定义了一个可扩展，灵活和未来准备的操作模式 · 建立和执行全球流程治理，包括角色，责任和决策权以确保一致的执行和问责制。· 定义，追踪并报告衡量 S&OP 效率，决策质量和业务成果的主要绩效指标。· 与技术团队合作实施和优化与未来状态进程相关的先进规划平台。· 实现自动化和人工智能和机器学习能力，提高预测准确性，场景规划以及容量和限制建模。· 通过使用最好的方法和新兴技术来推进 S&OP 成熟度，制定和管理持续改进路线图 · 通过担任销售，金融，运营和区域领导层的专家和可靠顾问，推动跨职能配合和采用·必须拥有：· 在供应链，运营或规划角色方面有10年以上经验，包括7年或更长时间领先全球正式的销售和运营规划流程 · 为主要端到端计划或运营流程的全球或企业商务流程主持者证明经验 · 熟悉 Kinaxis,SAP 集成企业规划，Anapl 等先进的计划系统
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As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Ciena is seeking an exceptional and visionary Global Process Owner for the Sales and Operations Planning (S&OP – Forecast to Build) business process. This critical leadership role sits within the Enterprise Transformation Office and is responsible for transforming S&OP into a core, cross-functional, and executive-led business management process. The role blends strategic leadership, deep subject matter expertise, and a passion for technology-enabled, data-driven transformation to support accurate decision-making, operational agility, and long-term business growth.
How you will make an impact:
- Own, design, and govern the global end-to-end Sales and Operations Planning process, defining a scalable, flexible, and future-ready operating model
- Establish and enforce global process governance, including roles, responsibilities, and decision rights, to ensure consistent execution and accountability
- Define, track, and report key performance indicators that measure S&OP effectiveness, decision quality, and business outcomes
- Lead digital transformation initiatives by partnering with technology teams to implement and optimize advanced planning platforms aligned to the future-state process
- Champion automation and artificial intelligence and machine learning capabilities to enhance forecasting accuracy, scenario planning, and capacity and constraint modeling
- Develop and manage a continuous improvement roadmap to advance S&OP maturity using best-in-class methodologies and emerging technologies
- Drive cross-functional alignment and adoption by serving as the subject matter expert and trusted advisor across Sales, Finance, Operations, and regional leadership
The must haves:
- 10+ years of progressive experience in supply chain, operations, or planning roles, including seven or more years leading formal global Sales and Operations Planning processes
- Proven experience as a global or enterprise business process owner for a major end-to-end planning or operations process
- Deep expertise with advanced planning systems such as Kinaxis, SAP Integrated Business Planning, Anaplan, or Oracle, within complex enterprise resource planning environments
- Demonstrated ability to influence and partner effectively with senior executives across Sales, Finance, Operations, and Technology functions
- Bachelor’s degree in Supply Chain Management, Engineering, Business Administration, or a related field
Nice to haves:
- Experience applying artificial intelligence or machine learning to forecasting, inventory optimization, scenario planning, or supply chain risk modeling
- Master of Business Administration or other relevant master’s degree
- Experience working in a publicly traded, high-growth technology environment
- Professional certifications such as Certified in Planning and Inventory Management or Certified Supply Chain Professional
Pay Range
The annual pay range for this position is USD $169,400 - $240,000
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Originally posted on Himalayas