Customer Success Specialist
注：这是一个远程机会。开始在 Procare HR 担任客户成功专家的新职业生涯！我们通过我们的行业为中心的人力资源服务模式，将医疗保健提供商的工作人员成果转型为使命。我们提供综合的人力服务，包括薪酬处理，福利管理，工资补偿管理和一般人力资源支持。我们的核心价值观推动了我们的文化，强调积极性，好奇心，问责制，感激和增长。为什么选择 Procare HR? · 工资是25美元至28美元/小时。作为 Procare HR 的客户成功专家，你是客户参与团队的一个重要组成部分。你将负责首次处理委托任务；当分配一个任务时，它属于你。客户感到安心地知道他们的团队与 Procare 合作中被投入，支持和赋予权力，并欣赏你的可靠性，喜欢人，随访和无情关注经验和满意度。你会带来什么：· 高中文凭或 GED. · 1-2年之前在客户支持，客户成功，HR 管理或类似角色方面的经验。·经验2~4年管理客户关系和处理客户查询，专注于加剧管理和快速发展的环境中流程改进。·使用 HRIS 系统 （UKG Ready 优先）和 CRM 平台 （最好是 Salesforce）进行客户管理和报告的经验。·熟练掌握微软办公套件，特别是 Outlook,Excel 和 One Note 用于任务跟踪和通信。有益处：·公司支付费用保险仅为员工覆盖；·FSA 和 HSA 选项可供应；·公司付短和长期残疾保险 · 公司匹配和安全港口贡献的401K 计划 · 付费休息时间 · 包括视觉，危急疾病，志愿生活/AD&D 和事故等额外附加福利加入我们重新塑造人力资源服务未来！申请请填写所需问卷。我们在不断接受申请。我们是一个平等机会雇主，致力于多样化和包容的工作。所有合格申请者将获得不论种族，颜色，宗教，性别，职位，就业考虑。
查看英文原文
Note: This is a remote opportunity.
Start a new career as a Customer Success Specialist with Procare HR!
At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth.
Why choose Procare HR?
- Wage is $25 - $28/hr | Credit given for experience
- Great Benefits Available
How you will make an impact:
As a Customer Success Specialist at Procare HR, you are an essential part of the Client Engagement Team. You will be accountable for first time resolution of delegated tasks; when assigned a task, it belongs to you. Customers feel peace of mind knowing their team is engaged, supported, and empowered in their partnership with Procare, and appreciative of your reliability, likability, follow-through and relentless focus on experience and satisfaction.
What You'll Bring:
· High School Diploma or GED.
- 1-2 years prior experience in client support, customer success, HR administration or a similar role.
- 2-4 years prior experience managing customer relationships and handling customer inquiries with a focus on escalation management and process improvement in a fast-paced environment.
- Experience with HRIS systems (UKG Ready preferred) and CRM platforms (preferably Salesforce) for customer management and reporting.
- Proficiency in Microsoft Office Suite, particularly Outlook, Excel, and One Note for task tracking and communication.
Benefits Available:
- Health insurance with company paid premium for employee only coverage
- FSA and HSA options available
- Company paid dental insurance for employee only coverage
- Company paid life insurance
- Company paid short- and long-term disability insurance
- A 401K plan with company match and safe harbor contribution
- Paid Time Off
- Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, and Accident
Join us in reshaping the future of HR services!To apply, please complete the required questionnaire. We accept applications on a rolling basis.
We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.
Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. If you are an applicant from California, please review this notice.
E-Verify Participation
Procare HR participates in E-Verify.
This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Originally posted on Himalayas