CRM管理员 - 日本
CRM Administrator - Japan
XS 是一家持牌快速发展的多资产差价合约经纪商，正在寻找一位充满活力的 CRM 管理员 - 日本，加入我们的专家团队！
XS 获得了众多奖项，包括 2024 年墨西哥 UF 奖 LATAM 颁发的“最佳多资产经纪商 - 拉丁美洲”，2024 年阿曼 Oman Summit Smart Vision 颁发的“最安全经纪商”，以及 2023 年越南 Traders Fair 奖颁发的“全球经纪商年度大奖”。
在 XS，我们致力于打造一个积极、支持和友好的工作环境，同时组建一支高素质的专业团队。加入我们，共同塑造 XS 的未来，在一个重视多样性、成长和卓越的环境中释放你的潜力。
职责：
- 监督并优化 CRM，以确保数据采集、处理和使用符合业务目标。持续改进 CRM 基础设施以支持销售和营销。
- 确保数据库的准确性和完整性，实施数据分段以提升定向营销效果。
- 根据客户行为、偏好和生命周期阶段，制定并执行个性化的营销活动。
- 分析客户数据以识别趋势，并提供可操作的见解以支持销售和营销的改进。
- 与市场、销售和客户服务团队协作，制定一致的战略以提高参与度和留存率。
- 管理并执行多渠道活动（邮件、推送通知、应用内消息），以有效触达目标受众。
要求：
- 在金融服务业或外汇行业至少 2 年的 CRM 管理经验。
- 精通 CRM，有其他金融和外汇相关 CRM 平台的经验。
- 有外汇业务经验者优先。
- 日语母语者。
- 英文书面和口语沟通能力出色。
- 强大的问题解决能力和数据导向思维。
- 主动积极，自我驱动。
- 出色的分析能力。
我们的待遇：
- 具有竞争力的薪酬
- 在全球快速发展的组织中工作
- 友好、支持、积极且专业的专家团队
- 多元文化和多样化的环境
- 全职雇佣
- 竞争津贴
- 特殊庆典津贴
- 远程或混合办公条件（根据所在地而定）
关注我们的社交媒体：
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- Facebook：
- Instagram：
如果你对 CRM 管理充满热情，并渴望为一个充满活力的团队做出贡献，请不要犹豫。
查看英文原文
XS is a licensed fast-growing Multi-Asset CFD Broker, looking to hire a dynamic CRM Administrator - Japan to join our team of experts!
XS has received numerous awards such as the “Best Multi-Asset Broker - LATAM” from the UF Awards LATAM in Mexico 2024, the “Most Secure Broker” from the Oman Summit Smart Vision in Oman 2024 and the “Global Broker of the Year” from the Traders Fair Awards in Vietnam 2023.
At XS, we're dedicated to maintaining a positive, supportive, and friendly work environment as we build a solid team of high-level professionals. Join us in shaping the future of XS and unlock your potential in an environment that values diversity, growth, and excellence.
Responsibilities:
- Oversee and enhance CRM for optimal data capture, processing, and use aligned with business goals. Continuously refine the CRM infrastructure to support sales and marketing.
- Ensure database accuracy and integrity, implementing data segmentation to improve targeted marketing efforts.
- Develop and execute personalized campaigns tailored to customer segments by behavior, preferences, and lifecycle stage.
- Analyze customer data to identify trends and provide actionable insights to support sales and marketing improvements.
- Coordinate with marketing, sales, and customer support to create cohesive strategies that boost engagement and retention.
- Manage and execute multi-channel campaigns (email, push notifications, in-app messaging) to reach the right audience effectively.
Requirements:
- Minimum of 2 years of CRM management experience within the financial services or Forex industries.
- Proficiency in CRM, along with experience in other financial and Forex-focused CRM platforms.
- Previous experience in FX business is a plus.
- Native in the Japanese language.
- Effective written and verbal communication skills in English.
- Strong problem-solving skills and data-oriented.
- Proactive and self-driven.
- Excellent analytical skills.
Our Offer:
- Competitive Remuneration
- Work within a global and fast-growing organization
- Friendly, supportive, positive, and professional team of experts
- Multicultural and diverse environment
- Full-time employment
- Competition allowances
- Allowances for special celebrations
- Remote or Hybrid work conditions (depending on location)
Follow us on Social Media:
- LinkedIn:
- Facebook:
- Instagram:
If you have a passion for CRM Administration, and are eager to contribute to a dynamic team, don't hesitate toapply today! We're excited to review your application.
XS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Note: We wish to thank all applicants for their interest, however, due to the high number of applications, only shortlisted candidates will be contacted.
Originally posted on Himalayas