战略关系经理
Strategic Relationship Manager
哈佛商业出版公司（Harvard Business Publishing）（HBP）——创新管理思维的首选目的地。我们为终身学习者提供服务，以改善不断变化世界中的管理实践。这一使命激励着我们每个人去发掘每个人心中的领导者——包括你！
**职位机会**
战略关系经理（SRM）是一个高级销售职位，负责推动澳大利亚和新西兰地区的收入增长。
该职位通过新业务获取、客户拓展、客户留存以及哈佛商业影响力教学材料、模拟课程、数字学习解决方案和教师发展项目的采用率提升，对实现商业目标和我们的使命目标负责。
与大学和商学院紧密合作，SRM将与教师、学术领导和机构决策者建立牢固的关系，了解他们的教学和课程重点，发现机会，并将这些需求转化为商业增长机会。
此职位的成功需要销售卓越、商业敏锐度、咨询式问题解决能力，以及建立可信赖客户关系以推动长期业务增长的能力。
### 主要职责
#### 销售与收入增长
- 通过加强现有机构合作并开发新机会，推动哈佛商业影响力在澳大利亚和新西兰的增长。
- 制定并执行市场和客户策略，提高高等教育领域对哈佛商业影响力解决方案的采用率。
- 建立并维护强大的机会管道，以支持可持续的业务增长。
#### 解决方案销售与机会开发
- 引导咨询式销售对话，将哈佛商业影响力的教学材料、模拟课程、数字学习产品和教师发展解决方案定位为教育影响的驱动因素。
- 识别新兴客户需求，制定战略机会，并将其转化为商业成果。
- 从机会识别到谈判和成交，主导复杂的销售流程。
#### 战略客户领导力
- 在大学和商学院中与教师、学术领导和机构决策者建立信任关系。
- 作为客户的战略顾问，将哈佛商业影响力解决方案与
查看英文原文
[Harvard Business Publishing](https://www.harvardbusiness.org/about-harvard-business-publishing/) (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you!
**The opportunity**
The Strategic Relationship Manager (SRM) is a senior sales role responsible for driving revenue growth across Australia and New Zealand.
The role is accountable for achieving commercial & our mission objectives through new business acquisition, account expansion, customer retention, and increased adoption of Harvard Business Impact's teaching materials, simulations, digital learning solutions, and faculty development offerings.
Working closely with universities and business schools, the SRM will build strong relationships with faculty, academic leaders, and institutional decision-makers to understand their teaching and curriculum priorities, identify opportunities, and translate those needs into commercial growth opportunities.
Success in this role requires a combination of sales excellence, commercial acumen, consultative problem-solving, and the ability to build trusted customer relationships that drive long-term business growth.
### Key Responsibilities
#### Sales & Revenue Growth
- Lead the growth of Harvard Business Impact across Australia and New Zealand by strengthening existing institutional engagement and developing new opportunities.
- Develop and execute market and account strategies that increase adoption of Harvard Business Impact solutions across the higher education sector.
- Build and maintain a strong pipeline of opportunities to support sustainable business growth.
#### Solution Selling & Opportunity Development
- Lead consultative sales conversations that position Harvard Business Impact's teaching materials, simulations, digital learning offerings, and faculty development solutions as drivers of educational impact.
- Identify emerging customer needs, shape strategic opportunities, and convert them into commercial outcomes.
- Lead complex sales cycles from opportunity identification through negotiation and closure.
#### Strategic Customer Leadership
- Develop trusted relationships with faculty, academic leaders, and institutional decision-makers across universities and business schools.
- Act as a strategic advisor to customers, aligning Harvard Business Impact's solutions with institutional priorities, teaching objectives, and learning outcomes.
- Expand engagement within key accounts to unlock new growth opportunities and strengthen long-term customer value.
#### Market Presence & Cross-Functional Collaboration
- Represent Harvard Business Impact across the ANZ higher education ecosystem through regular customer engagement, campus visits, and industry events.
- Partner with regional and global colleagues to deliver an exceptional customer experience and accelerate growth across the territory.
- Contribute market insights, customer intelligence, and commercial recommendations to inform regional strategy.
### Qualifications & Experience
#### Required
- 8+ years of experience in consultative sales, strategic account management, or business development, with demonstrated responsibility for customer growth.
- Proven success managing complex buying cycles and building long-term client relationships.
- Demonstrated ability to engage and influence senior stakeholders.
- Strong communication, presentation, negotiation, and relationship management skills.
- Self-motivated with the ability to operate independently in a dynamic and entrepreneurial environment.
- Experience using CRM platforms such as Salesforce and data-driven planning approaches.
#### Preferred
- Experience within higher education, academic publishing, educational technology, executive education, professional learning, or related sectors.
- Understanding of the Australia and New Zealand higher education landscape.
- Existing relationships with universities, business schools, academic leaders, or educational decision-makers.
- Familiarity with teaching innovation, faculty development, digital learning, or curriculum-focused initiatives.
### Travel
Ability to travel regularly across Australia and New Zealand to support customer engagement, institutional engagement, industry events, and business development activities.
**What we offer**
As a mission-driven global company, Harvard Business Publishing is committed to fostering a culture of inclusion, trust, and engagement where everyone is welcome, valued, respected, and feels they belong. In addition to a competitive compensation and benefits package, we offer meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays!
HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
130K -150K AUD + Sales commissions