远程销售专员 - 租赁预订
Remote Sales Specialist - Rental Reservations
职位简介：
进入一个充满活力的岗位，每一次通话都是创造卓越客户体验并推动实际业务影响的机会。作为消费者预订专员，你将代表我们的品牌——提供一流的客服支持，同时运用你的销售专业知识帮助客户找到他们需要的产品。
你将利用扎实的产品知识、积极的倾听能力和说服力强的沟通技巧，了解每位客户的情况，并自信地推荐合适的解决方案。通过建立信任关系，展现专业素养，并巧妙地引导对话，你将不断将咨询转化为成功的预订，同时确保客户感受到被重视和支持。
这个岗位适合在快节奏环境中工作、喜欢与人交流并以达成结果为动力的人。以首次通话解决问题为重点，你将结合同理心、问题解决能力和谈判技巧完成交易，让每位客户留下积极的印象。
此职位可远程办公。
· 基础薪资加无上限佣金。
- 必须灵活安排非传统工作时间：节假日、夜间和周末。
- 工作时间：周一至周五 早上7点至晚上10点；周六和周日 早上7点至晚上9点。
主要职责：
- 处理大量来电销售咨询，并将其转化为确认的业务。
- 对合格的潜在客户进行回访，以创造更多的收入机会。
- 持续达到或超越绩效目标，包括预订和交易收入目标。
- 遵守领导设定的所有责任标准和期望。
- 每次通话都符合既定的销售策略和质量标准。
- 应用主管的指导和反馈，持续提升业绩表现。
- 完成其他分配的项目和任务。
查看英文原文
Position Summary:
Step into a high energy role where every call is a chance to create an exceptional customer experience and drive real business impact. As a Consumer Reservations Specialist, you’ll be the voice of our brand—delivering best in class support while using your sales expertise to help customers find exactly what they need.
You’ll leverage strong product knowledge, active listening, and persuasive communication to understand each customer’s situation and confidently recommend the right solutions. By building rapport, demonstrating professionalism, and navigating conversations with skill, you’ll consistently turn inquiries into successful reservations—all while ensuring customers feel valued and supported.
This role is perfect for someone who thrives in a fast paced environment, enjoys connecting with people, and is motivated by achieving results. With a focus on first call resolution, you’ll combine empathy, problem-solving, and negotiation techniques to close the sale and leave every customer with a positive impression.
This position can be done remotely.
· Base salary plus uncapped commission.
- Must be flexible to work non-traditional hours: holidays, nights, and weekends.
- Department Hours Monday-Friday 7AM-10PM Saturday and Sunday 7AM-9PM.
Key Responsibilities:
- Manage a high volume of inbound sales calls and convert inquiries into confirmed business.
- Conduct follow up calls on qualified leads to generate additional revenue opportunities.
- Consistently meet or exceed performance targets, including booked and transactional revenue goals.
- Adhere to all accountability standards and expectations set by leadership.
- Deliver every call in alignment with established sales strategy and quality standards.
- Apply coaching and feedback from Supervisors to continuously improve performance.
- Other projects and tasks as assigned.
Originally posted on Himalayas