Case Coordinator
通过加入 Sedgwick,你将成为真正有意义的东西的一部分。这是我们33,000名同事每天为世界各地面临意外的事情的人做的事。我们邀请你与我们一起发展自己的职业生涯，体验我们的关心文化，并享受工作和生活平衡。在这里，你可以达到什么样的目标？新闻周刊承认 Sedgwik 是美国最伟大的职场国家顶级公司作为一个伟大地方工作证书财富最佳职位在金融服务和保险案例协调员是否寻找具有影响力的工作不需要先前经验提供机会来发展专业职业生涯？· 办公室和/或虚拟环境中稳定且一致的工作环境 · 学习如何帮助一些世界最受欢迎的品牌员工和客户 · 一位指导和经理，将引导你在职业生涯旅程上 ·通过增加责任来发展职业和促销增长机会 · 满足你精神，身体，财务和专业需求的多样化和综合性福利方案 主要目的：为分配团队提供优秀的客户服务和内部支持。理想的候选人将在合作团队环境中壮成长，表现出动机和工作道德驱动力，以客户为导向，自然有同情心和解决方案为中心。·通过与索赔方和索赔管理系统中的文件进行常规沟通，验证返工状态并保持工作状态。·使用电话和书面通信根据公司政策准确报告返工日期。·保持对工人局的知识 薪酬法则和法律，劳动者补偿程序以及塞德威克政策和程序。
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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Case CoordinatorAre you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?
- A stable and consistent work environment in an office and/or virtual setting
- A training proam to learn how to help employees and customers from some of the world’s most reputable brands
- An assigned mentor and manager who will guide you on your career journey
- Career development and promotional growth opportunities through increasing responsibilities
- A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs
PRIMARY PURPOSE OF THE ROLE: To provide excellent customer service and internal support to an assigned team.
ARE YOU AN IDEAL CANDIDATE? . Ideal candidates will thrive in a collaborative team environment, show motivation and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
ESSENTIAL RESPONSIBLITIES MAY INCLUDE
- Manage caseload consisting of Workers’ compensation claims under supervision and in collaboration with Clinical Case Management Team.
- Collect and document data for Workers’ Compensation Claims while adhering to Case Coordinator Workflow and company guidelines.
- Process and facilitate necessary treatment services in accordance with company policy and procedure.
- Verifies return to work and remain at work status through routine communication with claim parties and documentation in claim management system.
- Utilize telephonic and written communications to accurately report return to work dates in accordance with company policy.
- Maintains knowledge of Bureau of Workers’ Compensation rules and laws, workers compensation process, and Sedgwick policies and procedures.
QUALIFICATIONS
- Education & Licensing: High school diploma or GED required
- Skills: Strong oral and written communication, computer literate – including Microsoft Office, organizational skills required
- Experience: Clerical or customer service experience or equivalent combination of education and experience preferred
TAKING CARE OF YOU
- Entry-level colleagues are offered a world class training program with a comprehensive curriculum
- An assigned mentor and manager that will support and guide you on your career journey
- Career development and promotional growth opportunities
- A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more
NEXT STEPS
If your application is selected to advance to the next round, a recruiter will be in touch.
Work environment requirements for entry-level opportunities include –
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $18.00 - 21.00/hr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Originally posted on Himalayas