Lead Product Manager

_Advertising Salary_

£60,000 - £70,000

We’re looking for a highly skilled and dynamic Product Lead to oversee the successful delivery of complex digital, design, data, and technology projects. The role requires a blend of practice and consultancy skills. You may be required to operate in project roles that are not purely Product Management, and you will need a broader skillset that includes adaptability, analysis, building connections through collaboration and conflict resolution, situational awareness, and communication.

You will need to know when to challenge and when to listen and be able to come up with and spot good ideas. You’ll be able to build relationships with clients at a senior level, helping them to champion Agile delivery and adopt the core principles of our product mindset. You’ll be comfortable acting as the glue that holds a team together, ensuring the team has a shared vision for our work while clarifying each individual’s roles and responsibilities. You’ll also feel comfortable stepping into more of a leadership role in projects that have smaller teams or tighter budgets where roles are usually more broad.

#### **Dimensions**

- **Budget:** Responsible for managing project budgets, ensuring financial targets are met, and projects remain profitable.
- **Headcount:** Leading multidisciplinary project teams of 5-10 people and line managing at least one TPX permanent staff member in the Product and Delivery Management team
- **Resource complexity and nature of work teams:** Managing multidisciplinary teams including digital, data, and design practice areas whilst working across multiple Statements of Work and project teams.
- **Problem solving responsibility and complexity:** Addressing complex project issues and risks, implementing effective mitigation strategies.
- **Change management requirements:** Leading change initiatives and promoting continuous improvement within delivery teams.
- **Internal / External interactions:** Regular interactions and holding strong effective relationships with senior stakeholders, clients, partners, and internal teams.
- **Strategic time frame:** Planning and delivering projects and programmes aligned with long-term business objectives

**Responsibilities**

- Lead the delivery of multiple complex projects, ensuring alignment with business objectives and best practice agile ways of working.
- Will help to develop and grow the TPXimpact Product capability and mindset.
- Ability to persuade/influence the senior client stakeholders with recommended product management direction.
- Mentor and support Senior Product Managers, fostering a culture of high performance and continuous improvement.
- Engage with key stakeholders, including clients and senior management, to ensure alignment on project goals and expectations.
- Identify, assess, and manage risks and issues, developing effective mitigation strategies and ensuring timely resolution.
- Plan and allocate resources effectively, ensuring projects are adequately staffed and resources are used efficiently.
- Promote and implement agile methodologies, ensuring teams adopt best practices and continuously improve their processes.
- Track and report on project performance, providing regular updates and insights to partners and project sponsors.
- Ensure deliverables meet required quality standards and are delivered on time and within budget.
- Drive initiatives to enhance delivery processes, tools, and techniques.
- Support the professional development and continuous improvement of product managers and senior product managers.
- Facilitate continuous improvement of our client projects.
- Represent and champion our delivery principles internally and externally, playing a leading role in Product Community of Practice and through our Pods.
- Continuously maintain and update skills and knowledge to stay current within your relevant field of expertise.

#### **Professional knowledge & experience**

#### **Essential skills & experience**

- Product management on a diverse range of projects as part of TPXimpact’s Digital Transformation team - with responsibility for leading multiple projects at any given time
- Helping to shape how TPXimpact learns and applies the best and latest Agile and Product thinking in all that we do, in product development, service and organisational design
- Contributing to client project strategy; helping shape the direction and vision of projects
- When required, managing the rhythms and rituals of a multidisciplinary delivery team, helping the team collaborate, communicate and learn throughout the delivery
- Driving change, ensuring our clients are fully behind our ideas, our goals are implemented, and we have champions for our Agile approach to delivery and product mindset
- Inspire the teams you work with and be excited by the projects you manage; you’ll need to be creative and able to spot a good idea when you see one
- Supporting TPXimpact’s management team in operational matters like project resourcing and quality control
- Supporting sales activity ranging from the proposal and tender writing to networking and speaking at engagement events

#### **Desirable skills & experience**

- A track record of product management or similar but highly relevant role, ensuring that projects keep within client time and budget constraints
- A range of experience in delivering change within large and complex environments using Agile methodologies and Product mindset to deliver projects effectively
- Consultancy experience
- The ability to manage multiple projects and deadlines concurrently
- Experience working with clients in local government, central government, private sector or the third sector while managing stakeholders within large organisations
- Excellent communication skills working within a multidisciplinary team and more broadly outside of the team to grow awareness
- The ability to help teams plan and prioritise their work over the product or client project lifecycle, helping them understand what tradeoffs must be made to deliver a project effectively
- Confident in playing a servant leadership role within multidisciplinary teams, ensuring the team works together well and has clarity on their roles and responsibilities
- Experience line managing colleagues while providing problem-solving support, coaching, and mentoring.

#### **Behaviours and PACT values**

- Strategic thinking and alignment with business objectives
- Adaptability to changing priorities and business needs
- Strong customer-centric approach to delivery
- Innovation and continuous improvement mindset
- High level of integrity and accountability
- Enthusiasm to contribute to the delivery practice and TPX more broadly

#### **Technical skills**

- Product management: Hands-on experience with implementing organisational change and embedding organisational product thinking
- Agile and Lean practices: Ability to coach and lead teams in Agile and Lean practices,
- Financial management: Expertise in managing project budgets and financial forecasting.
- Risk management: Proven experience in identifying and mitigating project risks.
- Communication skills: Excellent ability to mediate and manage stakeholder expectations.
- Project performance monitoring: Skilled in tracking and reporting on project performance.

#### **Strengths, drivers and traits**

- Strong leadership abilities
- People first approach
- Proactive problem-solving approach
- Ability to inspire and motivate teams
- High level of resilience and adaptability
- Passion and commitment to quality and excellence in delivery

**People-Powered Transformation**

We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever-evolving world.

At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people-powered transformation.

Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.

**Benefits Include:**

- 30 days holiday + bank holidays
- 2 volunteer days for causes that you are passionate about
- Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
- Life assurance
- Employer pension contribution of 5%
- Health cash plan
- Personal learning and development budget
- Employee Assistance Programme
- Access to equity in the business through a Share Incentive Plan
- Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
- Financial advice
- Health assessments

**About TPXimpact - Digital Transformation**

We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.

By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.

**We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds.**

**Don’t meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.**