Vendor Relations Admin
我们是谁：在 OPENLANE,我们使批发变得更容易让客户更成功。我们是一个技术公司，建立了世界上最先进的和最简单的二手车数字市场。我们是一家数据公司，帮助客户通过清晰的可操作见解来购买和销售更加智能，他们可以理解和使用。我们是一所创新公司，通过好奇心，合作和创业精神加速批发重销售未来。我们的价值观：驱动道路建设者。我们追求挑战激励我们构建，创造和创新的。无情好奇心。我们寻求了解和改善客户体验。智慧风险承担。我们通过数据，经验和直觉将风险转化为进步。无畏的拥有者。我们在路上所承诺并学习的事情是实现的。我们的产品：· 竞争性薪水 · 医疗，牙科和视力福利与雇主 HSA 贡献 （美国）和 FSA 选项 （美国）· 即时获得401K （美国）或 RRSP （加拿大）与公司匹配 · 有偿假期，个人和病时间 ·有偿孕育和父亲休息 （美国）• 雇主付出的短期残疾，长期残疾，生命保险和 AD&D 计划 ·强大的员工援助 ·雇主支付了服务日跃升志愿者 ·资格计划学费退还 · 扩大你的技能和分享知识机会在公开交易的全球组织中 · 公司内部促销，多元化的职业生涯文化以及有意义的进步 我们正在寻找：我们正在寻求一名经营商关系管理员，拥有经验的经营商管理，运营工作流程和账户合规。你将成为一个负责确保无操作支持，准确的帐户文档和经营者与管理之间的有效联系的经营者关系团队的一部分。你将参与监控绩效指标，追踪重新分配和审计经营者的文件。在这个角色中，你将有机会利用你的过程合规性，数据输入和 SLA 管理方面的经验。理想的候选人将在行政支持，收集，收藏或相关领域拥有2年以上经验。你是：· 详细导向：你确保所有账户处理，文档和笔记都严格符合公司政策，遵守指南和客户分数卡。· 流程驱动：你在快速运营环境中繁荣，准确地进行操作，并实现了更好的工作。
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Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.
We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
What We Offer:
- Competitive pay
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Paid Vacation, Personal, and Sick Time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
- Robust Employee Assistance Program
- Employer paid Leap into Service Day to volunteer
- Tuition Reimbursement for eligible programs
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
We’re Looking For:
We are seeking a Vendor Relations Admin with experience in vendor administration, operational workflows, and account compliance. You will be part of a Vendor Relations team responsible for ensuring seamless operational support, accurate account documentation, and effective liaison between vendors and management. You will be involved in tracking performance metrics, coordinating re-assignments, and auditing vendor documentation. In this role, you will have the opportunity to use your experience in process compliance, data entry, and SLA management. The ideal candidate will have 2+ years of experience in administrative support, collections, repossession, or related fields.
You Are:
- Detail-Oriented: You ensure all account handling, documentation, and notes strictly align with company policies, compliance guidelines, and client scorecards.
- Process-Driven: You thrive in fast-paced operational settings, accurately scrubbing old inventory and streamlining re-allocation workflows.
- Collaborative Communicator: You serve as an effective central liaison between external vendors and internal management to resolve account inquiries.
You Will:
- Perform daily assignments, repossession tracking, and handle urgent client account escalations promptly.
- Track, generate, and report daily, weekly, and monthly operational performance metrics to assist management decision-making.
- Assist with client and internal audits, ensuring full compliance with SLA requirements and internal SOPs.
- Coordinate account re-assignments, manage inventory re-allocations, and scrub aging inventory to prevent bottlenecks.
- Serve as the administrative point of contact between vendor reps and management for account-level inquiries.
- Input urgent client updates and account notes with high accuracy and speed.
- Audit vendor documentation for completeness and enforce consistent adherence to crediting guidelines.
Must Have’s:
- 2+ Years of relevant experience in administrative support, vendor relations, collections, or repossession operations.
- Associate Degree or equivalent practical experience.
- Strong organizational, multitasking, and workflow prioritization skills.
- Proficiency in Microsoft Excel, Google Sheets, and reporting/data entry tools.
- Excellent written and verbal communication skills.
- High attention to detail with proven ability to execute standard operating procedures (SOPs) precisely.
Nice to Have’s:
- Prior experience in the automotive remarketing, repossession, or financial services industries.
- Familiarity with inventory allocation platforms or CRM software.
- Exposure to client SLA scorecards and regulatory audit compliance processes.
Sound like a match? Apply Now - We can't wait to hear from you!
Compensation Range of
Hourly: $18.00 - $20.00 USDOriginally posted on Himalayas