执行助理（简领导团队）
Executive Assistant (Jane Leadership Team)
职位描述
这个职位位于Jane领导团队的核心，是公司最具活力的团队之一。该职位需要支持多个职能部门的高管，是保持日程、沟通和项目顺利进行的纽带；并对运营卓越性负责，让高管能够专注于业务增长，而不是管理后勤事务。这意味着要意识到每一次错过会议、延迟回复或旅行问题都会在组织中产生连锁反应，并在问题发生前就提前应对。
我们寻找一位真正合作伙伴思维的人，而非单纯的日程安排者：一位能预见需求，理解快速发展的公司节奏和优先级如何影响高管的日常，并能将相互竞争的需求转化为高效日程和工作流程的人。有条理和响应迅速很重要，但真正的挑战在于战略层面；在不参加每一场会议的情况下理解上下文，读懂言外之意，并能说：“我认为发生了什么，以及我将如何解决它。”
我们已经建立了一套经过验证的方法；与每位高管的每周工作流程、清晰的沟通协议、与内部活动团队的紧密合作；我们准备将其扩展。这需要创造力、好奇心，以及在管理不同个性和工作流程时不失重点的能力：将复杂性视为需要解决的谜题，而非负担，并为该职位带来真诚的关怀和战略思维；包括使用人工智能作为工具来放大你的影响力。
我们期望你带来的影响
- 管理多位具有不同个性和工作风格高管的日程，创建无缝的工作流程，保护他们的时间，让他们有空间专注于最重要的事情。
- 通过清晰、一致的沟通与高管建立信任关系——尤其是在解释日程变更背后的“原因”，让团队感到被支持和关心。
- 通过读取言外之意，预判需求，识别哪些定期会议可以调整，并主动提出解决方案，而不是等待指示。
- 有技巧地利用人工智能工具来放大自己的影响力——起草沟通内容，扫描日程以发现模式，研究旅行和现场物流——然后在发布前进行审查和优化（总是先90%草稿，再进行审查）。
查看英文原文
ABOUT THE ROLE
This role sits at the center of Jane's Leadership Team, one of the most dynamic groups in the company. Supporting executives across a variety of functions, this person is the connective tissue that keeps calendars, communications, and initiatives running smoothly; and is accountable for the operational excellence that lets executives focus on growing the business instead of managing logistics. That means understanding that every missed meeting, delayed response, or travel hiccup sends ripples through the organization, and getting ahead of it before it does.
We're looking for someone who thinks like a true partner, not a scheduler: someone who anticipates needs, understands how the pace and priorities of a scaling company shape an executive's day-to-day, and can turn competing demands into a calendar and workflow that just works. Being organized and responsive matters, but the real job is strategic; understanding context without sitting in every meeting, reading between the lines, and being able to say, "Here's what I think is happening, and here's how I'd solve for it."
We've built a proven approach; weekly workflows with each executive, clear communication protocols, close partnership with our internal Events team; and we're ready to scale it. That takes resourcefulness, curiosity, and the ability to manage competing personalities and workflows without losing sight of what matters: seeing complexity as a puzzle to solve, not a burden, and bringing both genuine care and strategic thinking to the role; including using AI as a tool to amplify your impact.
WHAT IMPACT WE’RE LOOKING FOR YOU TO MAKE
- Own calendar management across multiple executives with distinct personalities and working styles, creating seamless workflows that protect their time and give them breathing room to focus on what matters most.
- Build trusted partnerships with executives through clear, consistent communication - especially in explaining the "why" behind calendar changes so teams feel supported and cared for.
- Anticipate needs and solve problems proactively by reading between the lines, identifying which recurring meetings are moveable, and proposing solutions instead of waiting for direction.
- Leverage AI tools thoughtfully to amplify your own impact - drafting communications, scanning calendars for patterns, researching travel and onsite logistics - then reviewing and refining before it goes out (always 90% draft, then review).
- Partner across teams and functions - working with People Partners, team leads, our internal Events team, and external vendors - to coordinate department offsites, JLT onsites, travel logistics, and all the operational details that support leadership.
WHAT EXPERIENCE WE NEED
- Approximately 5+ years of experience as an executive assistant in a fast-paced, scaling environment, with demonstrated success supporting multiple executives across different functions and personalities.
- Exceptional organizational skills, attention to detail, and ability to manage competing priorities with grace. Comfort working independently, and genuine curiosity about how to make things simpler and more efficient.
- Strong written and verbal communication skills - you draft correspondence, explain complex calendar decisions in writing, and communicate confidently across all levels. Proficiency with Google Suite (Gmail, Docs, Sheets), Slack, Notion, and comfort learning new tools quickly.
- You're calm under pressure. Executive support moves quickly, and you bring perspective, empathy, and a focus on outcomes even on the busiest days.
- Comfort with ambiguity and a growth mindset - this role is still evolving, and we're building the best practices together. You're someone who experiments, asks good questions, and isn't afraid to suggest better ways of doing things.
We're hiring for people based in the Vancouver area who can travel to our North Vancouver office. Being in the same geographic area opens up opportunities for in-person strategy sessions, collaborative working days, and the kind of connection that builds stronger partnerships in a remote-first company.
If you don't meet every single qualification but are excited about this role, we'd still love to hear from you.
MORE ABOUT JANE
Jane is a founder-led, high-growth SaaS company with a remote-first team working across Canada, the US, and the UK, united by our mission to help the helpers.
We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We're all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives.
Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We're proud of what we've built and quick to admit what we don't know yet. We listen, learn, and adjust as we go. More than 70,000 businesses run on Jane which has 250,000+ practitioners interacting with our product on a daily basis and growth is continuing to accelerate.
Our goal isn't just delivery - it's delight. We move quickly, communicate openly, and solve real problems together. If you're energized by ambiguity, motivated by impact, and eager to learn with others, you'll thrive at Jane.
COMPENSATION & BENEFITS
At Jane, we're committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $71,600 to $107,400. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.
Most new hires join at the accomplished stage, which for this role represents an annual salary of $89,500. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane - specific knowledge.
We believe in paying for growth. You'll have regular career development conversations with your manager, and your compensation will grow as you gain experience and contribute meaningfully to our mission.
Paying clearly is one of our compensation fundamentals. Watch this https://vimeo.com/880258361 short video to learn how our salary bands are set. You're also encouraged to ask questions about compensation at any point during the interview process.
We also offer a comprehensive benefits package. You can learn more about it here https://jane.app/documents/hiring/jane_benefits_overview.pdf!
Jane takes job scams and candidate fraud seriously. Jane will only contact you from an @jane.app http://jane.app email address. We'll never contact you from a personal email, ask for payment, or request purchases during the hiring process. If something doesn't seem right, please reach out to us at hiring@jane.app before sharing any personal information.