远程个人助理
Remote Personal Assistant
职位简介：
我们正在寻找一位充满活力、有条理且积极主动的远程个人助理，在快节奏环境中确保日常运营顺利进行。该职位包括管理行政任务；与跨职能团队、内部领导和供应商协调；监督日程安排；处理来电；主导收款工作，并执行记账职责。理想的候选人应具备高度的专业性，自我驱动力强，擅长虚拟和电话沟通，能够自信地代表他人并保持一切井然有序。需要具备良好的英语口语和书面沟通能力，有记账或相关工作经验者优先。最重要的是，个性和态度是最重要的因素。
主要职责：
- 协调和管理日程安排，确保日常运营顺畅。
- 处理客户服务中心来电为主要职责，提供及时专业的支持。
- 主导收款工作，作为未结账款的主要责任人。
- 执行记账职责，包括记录发票、处理采购申请和准备月度财务报告。
- 准备并生成准确的报价（将提供培训）。
- 管理日常行政任务并处理基础接待任务。
- 按需准备报告和开展研究。
- 保持日常运营有序并高效运行。
- 撰写、编辑和校对电子邮件、文件和演示文稿。
- 管理沟通，包括接听电话并进行后续跟进。
- 维护和更新联系人列表和数据库。
- 如有需要，协助组织虚拟活动和团队会议。
- 跟踪截止日期，确保任务和项目的及时完成。
- 向团队成员和利益相关者提供提醒和状态更新。
- 在需要时协助安排差旅。
- 协助识别并实施流程改进以提高团队效率。
- 根据需要执行其他行政和数据相关任务。
- 完成与该职位相关的其他任务。
任职资格与要求：
- 英语水平熟练（书面和口语）。
- 具备良好的英语电话和人际沟通技能（口头和书面），能够有效与跨职能团队、内部领导和供应商互动。
- 积极的态度和专业的问题解决方法，注重细节。
查看英文原文
Job Summary:
We are seeking an energetic, organized, and proactive Remote Personal Assistant to keep daily operations running smoothly in a fast-paced environment. This role includes managing administrative tasks; coordinating with cross-functional teams, internal leaders, and providers; overseeing schedules; handling incoming calls; leading collections; and performing bookkeeping duties. The ideal candidate is highly professional, self-motivated, excels in virtual and phone communication, and can confidently represent others while keeping everything on track. Strong verbal and written English communication skills are required, and prior experience in bookkeeping or related roles is highly preferred. Above all, personality and attitude are the most important factors.
Key Responsibilities:
- Coordinate and manage scheduling to ensure smooth daily operations.
- Handle incoming customer service calls as a primary responsibility, providing timely and professional support.
- Lead collections efforts, serving as the primary point of responsibility for outstanding accounts.
- Perform bookkeeping duties, including recording invoices, processing requisitions, and preparing monthly financial reports.
- Prepare and generate accurate estimates (training will be provided).
- Manage daily administrative tasks and handle basic intake tasks.
- Prepare reports and conduct research as needed.
- Keep daily operations organized and running efficiently.
- Draft, edit, and proofread emails, documents, and presentations.
- Manage communication, including answering calls, and performing follow-ups.
- Maintain and update contact lists and databases.
- Assist in organizing virtual events and team meetings if necessary.
- Track deadlines and ensure timely completion of tasks and projects.
- Provide reminders and status updates to team members and stakeholders.
- Assist with travel arrangements, when required.
- Help identify and implement process improvements to enhance team efficiency.
- Perform general administrative and data-related tasks as needed.
- Perform other tasks related to the position.
Qualifications & Requirements:
- Proficient level of English (written and spoken).
- Strong phone and interpersonal communication skills in English (verbally and written) with the ability to effectively engage with cross-functional teams, internal leaders, and providers.
- Positive attitude and a professional approach to problem-solving, with strong attention to detail and the ability to learn quickly.
- Excellent Email etiquette.
- Professional and friendly phone presence.
- Excellent organizational and follow-up abilities.
- Ability to understand shifting priorities and take initiative.
- Reliability, articulation, and a personable approach to interactions.
- Energetic, self-motivated, proactive, and eager to contribute to a growing business.
- Prior experience in roles such as administrative assistant, data entry, secretary, personal assistance, operations support, or other relevant positions.
- Proficiency in Microsoft Office (Word, Excel) and Google Workspace (Docs, Sheets).
- Experience with QuickBooks or similar tools is a plus.
- Experience with Asana or other task management tools is a plus.
- Sound judgment and the capacity to comprehend and execute instructions promptly with minimal supervision.
- Reliable Windows 10 (or newer) computer with two monitors and stable high-speed internet.
Compensation & Benefits:
- 100% remote work.
- Compensation in USD.
- Full-time position with 40 hours weekly.
- Great work environment with potential for growth.
Originally posted on Himalayas