Monitoring Services Oversight Manager
职位标题：监控服务监督管理员 （远程）工作地点：现场非销售 （美国）,现场，美国工作地点类型：远程工作合同类型：全日制工作资深级别：工作身份证 REQ-10085091 2026年8月14日美国可用：英文摘要想象在临床试验卓越的中心，通过确保监测质量和供应商性能最高标准为患者带来创新药物。作为监控服务監督管理者，你将成为诺瓦蒂斯及其外部服务提供商中一个值得信赖的战略合作伙伴，推动运营卓越性，遵守和交付在临床研究中。在这个高度可见的角色中，你将影响关键利益相关者，加强供应商合作伙伴关系，并确保监测活动支持质量数据，患者安全和成功试验执行。如果你对临床运营热爱，在协作环境中繁荣，并且通过领导和监督创造有意义的影响，这是一个机会来塑造医疗保健未来与诺瓦蒂斯。这项职位可以远程建立美国任何地方 （根据法律实体可能会有一些限制）.请注意，这种职位不会提供迁移。关于角色关键责任 · 为监控服务供应商和功能性服务提供商合作伙伴的主要联系人。· 建立高质量的供应商业绩效和运营卓越的治理模式。· 与供应商领导一致资源战略支持研究和试验交付需求。· 在临床研究中监测网站激活，注册，数据流量和时间表承诺。· 管理部门：·监督资源，培训，质量，及时输入数据和解决与研究相关问题的监测。·通过关键性能指标监控推动绩效管理。·扩大供应商领导的合规性问题，绩效差距和能力需求。·支持经销商管理的活动中审计准备，检查和纠正行动。· 与临床项目管理人员合作加强现场招聘和监测有效性。·确定绩效趋势并支持目标开发。
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Job Title: Monitoring Services Oversight Manager (Remote)
Job Location: Field Non-Sales (USA), Field, US
Job Location Type: Remote
Job Contract Type: Full-time
Job Seniority Level:
Job ID REQ-10085091
Aug 14, 2026
USA
Available in: English
Summary
Imagine being at the center of clinical trial excellence, helping bring innovative medicines to patients by ensuring the highest standards of monitoring quality and vendor performance. As a Monitoring Services Oversight Manager, you will serve as a trusted strategic partner across Novartis and our external service providers, driving operational excellence, compliance, and delivery across clinical studies. In this highly visible role, you will influence key stakeholders, strengthen vendor partnerships, and ensure monitoring activities support quality data, patient safety, and successful trial execution. If you are passionate about clinical operations, thrive in collaborative environments, and enjoy creating meaningful impact through leadership and oversight, this is an opportunity to shape the future of healthcare with Novartis.
This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 25-30% travel.
Company will not sponsor visas for this position.
About the Role
Key Responsibilities
- Serve as the primary liaison for monitoring service vendors and functional service provider partners.
- Establish governance models that promote high-quality vendor performance and operational excellence.
- Align resource strategies with vendor leadership to support study and trial delivery needs.
- Monitor site activation, enrollment, data flow, and timeline commitments across clinical studies.
- Oversee monitoring resourcing, training, quality, timely data entry, and resolution of study-related issues.
- Drive performance management through key performance and quality indicator oversight.
- Escalate compliance concerns, performance gaps, and capability needs to vendor leadership.
- Support audit readiness, inspections, and corrective actions across vendor-managed activities.
- Partner with Clinical Project Managers to strengthen site recruitment and monitoring effectiveness.
- Identify performance trends and support targeted development initiatives to improve monitoring quality.
Essential Requirements
- Bachelor's degree in life sciences, healthcare, or a related scientific discipline.
- Significant experience in clinical research, clinical operations, or monitoring oversight.
- Strong knowledge of Good Clinical Practice, regulatory requirements, and clinical trial conduct.
- Experience managing functional service provider or vendor relationships within clinical development.
- Demonstrated ability to influence internal and external stakeholders without direct authority.
- Strong understanding of clinical monitoring, site performance, and data quality metrics.
- Proven ability to identify risks, resolve performance issues, and drive continuous improvement.
- Excellent communication, collaboration, and organizational skills in complex global environments.
Desirable Requirements
- Experience supporting global or regional clinical trial portfolios across multiple countries and stakeholders.
- Previous involvement in audit preparedness, regulatory inspections, or vendor governance programs within clinical development.
The salary for this position is expected to range between $145,600 and $270,400 per year.
The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.
Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.
US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
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Originally posted on Himalayas