客户成功管理主管（所有性别）
Director, Customer Success Management (all genders)
作为客户成功经理总监，您将与客户合作，推动平台采用，最大化业务价值，并确保在Icertis平台上的成功成果。作为值得信赖的顾问，您将帮助客户实现目标，管理关键问题，并在组织内部为其需求发声。您将与跨职能团队紧密合作，提升客户体验，增强客户留存，并支持客户的长期成功。
地点：候选人可以在德国任何地方工作。位于法兰克福的人员采用混合办公模式，每周两天在法兰克福办公室与同事协作。
这是一个个人贡献者角色，不涉及人员管理职责。
#GermanyRemote
最初发布于Himalayas
查看英文原文
As a Director, Customer Success Management, you will partner with customers to drive adoption, maximize business value, and ensure successful outcomes with the Icertis platform. Acting as a trusted advisor, you will help customers achieve their objectives, manage critical issues, and advocate for their needs across the organization. You will collaborate closely with cross-functional teams to enhance the customer experience, strengthen retention, and support long-term customer success.
Location: Candidates can be based anywhere in Germany. For those based in Frankfurt, we work in a hybrid model, with two days per week spent collaborating with colleagues in our Frankfurt office.
This is an individual contributor role without people management responsibilities.
#GermanyRemote
Originally posted on Himalayas