Executive Admissions Representative
美国公立大学系统拥有长期以来，为希望在商业，医疗和政府环境中产生影响的职业成年人提供高质量的在线教育。招生团队提供了高度触摸的服务，该服务将支持学生入学美国公立学校 (APU) 在我们的负担得起和专注于职业的在线课程中。在这一角色上，执行招生代表将负责吸引新学生考虑进入 APU 的计划。执行招生代表会与学生进行协商对话，寻求了解他们的目标并提供正确的解决方案来帮助他们实现他们的目标。执行招生代理还将与学生合作，通过注册过程提供指导，包括所需文件，转让信用奖励，学位计划导航，支付选项和学历在会议开始时。我们的学生未来的成功从执行招生官开始，他将引导我们的学生走向成就之路！责任：· 作为考虑入学的前学生的第一个接触点。· 通过电话和电子邮件与招生目标联系未来的前学习者。· 展示对不同背景的前研究员有效关系和工作的能力以及敏感性。· 与前学习者的协商对话以评估需求并展示 APU 教育的好处。·基于在咨询讨论中获得的信息，向学生提供定制解决方案，并在适用的情况下促进大学入学。· 满足部门领导提供的目标和指标，并且超过了目标。· 作为保，将学生联系到适当部门收集文件，注册，资金，转让信用和学位解决方案。· 通过使用电话和其他电子手段迅速有效地定期跟踪潜在的学生。· 保护学生账户的隐私通过遵守联邦学生隐私法 (FERPA). · 对未来的学生进行学术记录和文件评估进入 APUS. · 在客户关系管理中管理并更新潜在的学生信息。
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Executive Admissions Representative
American Public University System
American Public University has a long-standing history of offering quality online education to working adults looking to make a difference in business, healthcare and government settings. The Admissions team provides high-touch service that will support student enrollment into American Public University (APU) into our affordable and career-focused online programs.
In this role, the Executive Admissions Representative will be responsible for engaging new students considering enrollment into programs at APU. The Executive Admissions Representative engages with students in a consultative conversation, seeking to understanding their objectives and by providing the right solutions to help them reach their goals. The Executive Admissions Representative will also work with students to provide guidance through the enrollment process up to and including required documents, transfer credit awards, degree plan navigation, payment options, and matriculation at the start of their session. The success of our student’s future starts with the Executive Admissions Representative who will guide our students on a path to achievement!
Responsibilities:
- Acts as the first point of contact for prospective students considering enrollment.
- Engages prospective students via phone and email about their future with the goal of enrollment.
- Demonstrates sensitivity and ability to effectively relate to and work with prospective students from diverse backgrounds.
- Conducts consultative conversations with prospective students to assess needs and showcase the benefits of an APU education.
- Based on information obtained during the consultative discussion, presents tailored solutions to students and when applicable facilitates enrollment into the University.
- Meets and exceeds targeted goals and metrics as provided by department leadership.
- Acts as a concierge, connecting students to the appropriate departments for document collections, registration, funding, transfer credit, and degree solutions.
- Provides regular follow-ups to prospective students promptly and efficiently, utilizing phones and other electronic means.
- Protects the privacy of students' accounts through compliance with federal student privacy laws (FERPA).
- Evaluates academic records and documents of prospective students for admission to APUS.
- Manages and updates prospective student information in Customer Relationship Management (CRM) and other software applications.
- Collaborates with co-workers and other departments, such as Financial Aid, Academic Advising, the Registrar, and other departments as necessary.
Per the US Department of Education Program Integrity Rules, postsecondary institutions that participate in the student financial assistance programs pursuant to Title IV of the Higher Education Act (HEA) are barred from providing incentive payments to any person or entity engaged in student recruiting and/or admissions activities.
Work Schedule/Start Date:
In this full-time remote role, the individual may work a variety of shifts ranging from 9am-5:30pm or 12:30 pm to 9:00 pm Monday through Friday and 9:30 am to 6:00 pm on Saturdays (all in EST).
This is a remote position that requires a high-speed Internet home connection and a dedicated workspace.
Requirements:
- 5 years of online admissions experience working with adult students in a sales oriented/consultative focused role with a track record of meeting and/or exceeding metrics.
- Self-driven and comfortable making multiple outbound calls per day (high volume) to generate interest, qualify students and drive the enrollment process
- Bachelor's degree is required
- Salesforce knowledge preferred
- Excellent verbal and written communication skills with a strong phone presence
- Passion and enthusiasm for helping and empowering others to succeed.
- Demonstrated ability to succeed as an individual contributor that can meet deadlines.
About Us:
American Public University System (APUS) is an Online University based in Charles Town, WV. Our University has over 100,000 students. Our emphasis is educating our nation’s military and public services communities with quality and affordable education. APUS provides partnership and commitment in helping students realize the dream of a higher education and the opportunities that brings.
It is the policy of American Public University System (APUS) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
Pay Transparency Statement
If you are a resident of a state with designated pay transparency requirements and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to
Originally posted on Himalayas