Account Coordinator
个人健康管理指导患者和家庭通过严重医疗保健的混乱和复杂性，癌症及其他疾病。作为一个独立的倡导者和可信赖的合作伙伴在最具挑战性的卫生 Care 时刻，我们的专家团队与医生一起工作，以策划最佳治疗，宣传和支持来提供更好的结果。每个人都应得到很大的照顾。我们确保他们获得它。关于角色 账户协调员将支持 PHM 的帐户管理团队，因为我们为新售业务和持续增长做准备。这个角色将承担目前与账户执行官共同担任的行政和交易责任，创造更多战略规划和关系管理的能力，同时帮助团队保持及时，精确的执行。除了支持账户执行人员外，会计协调员还将支持更小收入产生 PHM 客户，建立实践的账户管理经验并随着他们的成长增加所有权。这是一个机会，让一个早期的账户管理职业生涯的人，包括最近毕业的大学生学习 PHMs 业务并在角色内发展。正确的人将在快速变化的环境中繁荣。过程和角色界限并不总是完全定义。你会完成什么 · 提高销售力量数据质量并帮助扩大帐户管理团队如何使用 Salesforce. · 创建有用的报告，为账户高管提供更好的信息来管理他们的工作和账户。· 开发知识和能力有效支持较小收入生成的 PHM 客户。· 提高团队能力，同时帮助保持强的转换时间和准确性随着业务的增长。你如何花费你的日子账户管理支持 掌握管理和交易工作，以支持帐户执行人员并有助于有效地维持账户活动的资产权。支持经常性的账户需求，包括月度和季度会议的准备和更新。客户支持营收产生较小的 PHM 客户，帮助确保他们的账户需求得到精确及时解决。在经验不断增加时，建立账户管理技能和客户知识，同时获得更多的所有权。系统和报告 M
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Account Coordinator
Location: Remote, United States
Reports To: Jessica Thorberg, VP Account Management
Compensation Range: $75000 - $95000
About Private Health Management
Private Health Management guides patients and families through the chaos and complexity of serious medical care, for cancer and beyond. As an independent advocate and trusted partner during healthcare’s most challenging moments, our team of experts work alongside physicians to orchestrate the best treatment, advocacy, and support to deliver measurably better outcomes.
Everyone deserves great care. We make sure they get it.
About the Role
The Account Coordinator will support PHM’s Account Management team as we prepare for newly sold business and continued growth. This role will take on administrative and transactional responsibilities that currently sit with Account Executives, creating more capacity for strategic planning and relationship management while helping the team maintain timely, accurate execution.
In addition to supporting Account Executives, the Account Coordinator will support smaller revenue-generating PHM clients, building hands-on account management experience and increasing ownership as they grow. This is an opportunity for someone early in their account management career, including a recent college graduate, to learn PHM’s business and develop within the role. The right person will thrive in a fast-moving environment where processes and role boundaries are not always fully defined.
What You’ll Accomplish
· Improve Salesforce data quality and help expand how the Account Management team uses Salesforce.
· Create useful reporting that gives Account Executives better information to manage their work and accounts.
· Develop the knowledge and capability to effectively support smaller revenue-generating PHM clients.
· Increase team capacity while helping maintain strong turnaround times and accuracy as the business grows.
How You’ll Spend Your Days
Account Management Support
Take ownership of administrative and transactional work that supports Account Executives and helps keep account activity moving efficiently. Support recurring account needs, including monthly and quarterly meeting preparation and renewals.
Client Support
Support smaller revenue-generating PHM clients, helping ensure their account needs are addressed accurately and on time. Build account management skills and client knowledge while taking on increasing ownership as experience grows.
Systems and Reporting
Maintain and improve information in Salesforce, contribute to expanded Salesforce capabilities, and create reporting that supports Account Executives. Work regularly across Salesforce, Sigma, ServiceNow, Microsoft Office 365, and Zoom.
Growing With the Team
Learn PHM’s account management processes and business quickly, taking on increasing responsibility as your knowledge grows. Navigate inconsistent or undocumented processes and evolving role boundaries with curiosity, initiative, and proactive communication.
What You Bring to the Table
Required
· Strong organization and the ability to keep multiple details and priorities moving.
· Proactive communication skills, demonstrated through clear and timely follow-through.
· Comfort with ambiguity and a willingness to learn quickly.
· Strong attention to detail and a commitment to accurate work.
Nice to Have
Experience or exposure to benefits, insurance, or digital health.
Compensation
The target base salary for this position is $75000 - $95000.
This base salary is only a part of a total compensation package that also includes: health/dental/vision benefits, annual cash incentive program, 401k with match, flexible PTO, PHM for PHM (our services for you and your dependents) and other benefits. Individual pay may vary from the target range as a number of factors including market forces, experience, location, disparities in market data and other relevant business considerations may all factor into final compensation.
Location
This is a remote role requiring that you live in and physically perform all work in the United States.
Next Steps
Private Health Management is a remote company with employees across the United States. If your application is selected for next steps, you’ll hear from a member of our recruiting team about the interview process, which may include conversations with the hiring manager, peers, and department leaders, conducted virtually by Zoom or phone.
PHM may use AI-enabled tools at certain points in the recruiting process to help us review candidates consistently and give more qualified applicants an opportunity to be considered beyond their resume. AI tools may support parts of the process, but they do not make hiring decisions. All hiring decisions are made by human reviewers.
Have a quick question about the role or our process? Email or simply apply here.
Anticipated Pay Range
$75,000—$95,000 USD
Originally posted on Himalayas