产品经理
Product Manager
Product Manager
地点：远程（全美）
职位描述
我们的客户是一个领先的汽车通信智能平台，改变了经销商管理其最有价值资产：电话通话的方式。我们正在寻找一位具有电信和VoIP专业知识的战略产品经理，负责他们核心通信技术的路线图。
在这个职位上，你不仅仅是管理一个电话系统；你是在构建SaaS基础设施，捕捉数据、驱动AI洞察力，并为全国数千家经销商提供客户体验。
主要职责
- 产品负责人：全面负责产品生命周期，从高层次路线图战略到详细的待办事项管理和PRD创建。
- 技术执行：在敏捷/Scrum环境中日常协作，与工程团队紧密配合，交付高质量功能。
- 电信策略：优化通信堆栈，包括呼叫路由、IVR、DID管理以及基于SIP的工作流程。
- 数据集成：与相关方合作，确保电信数据无缝流入分析和报告仪表盘。
候选人要求
- 产品基础：在SaaS环境中担任专职产品经理3-5年以上。您必须有负责路线图和待办事项的经验。
- 电信知识：对VoIP系统、UCaaS/CCaaS或SIP有扎实的理解。您了解电信的“如何”，但更关注产品的“为什么”。
- 敏捷专长：在快节奏、迭代周期中与开发人员有效合作的显著成绩。
- 战略思维：能够将复杂的技术需求转化为清晰的价值驱动型用户故事。
强烈优先考虑
- 具有API集成经验。
- 具有数据驱动产品或分析平台背景。
查看英文原文
Product Manager
Location: Remote (US-Wide)
The Opportunity
Our client is a premier automotive communication intelligence platform that transforms how dealerships manage their most valuable asset: the phone call. We are seeking a strategic Product Manager with a specialized understanding of Telephony and VoIP to own the roadmap for their core communication technology.
In this role, you aren’t just managing a phone system; you are building the SaaS infrastructure that captures data, drives AI insights, and powers the customer experience for thousands of dealerships nationwide.
Key Responsibilities
- Product Ownership: Fully own the product lifecycle, from high-level roadmap strategy to detailed backlog management and PRD creation.
- Technical Execution: Work daily within an Agile/Scrum environment, collaborating closely with engineering teams to ship high-quality features.
- Telephony Strategy: Optimize the communication stack, including call routing, IVR, DID management, and SIP-based workflows.
- Data Integration: Partner with stakeholders to ensure telephony data flows seamlessly into analytics and reporting dashboards.
Candidate Requirements
- The Product Foundation: 3–5+ years of experience as a dedicated Product Manager within a SaaS environment. You must have experience owning a roadmap and backlog.
- Telephony Knowledge: A solid understanding of VoIP systems, UCaaS/CCaaS, or SIP. You understand the "how" of telephony but focus on the "why" of the product.
- Agile Expertise: Proven track record of working effectively with developers in fast-paced, iterative cycles.
- Strategic Mindset: Ability to translate complex technical requirements into clear, value-driven user stories.
Strongly Preferred
- Experience with API integrations.
- Background in data-driven products or analytics platforms.
Originally posted on Himalayas