Strategy & Operations Analyst
根据公司的资产和服务，我们提供了更多的金融服务。由2017年创立，NinjaHoldings 致力于让普通美国人比传统机构更好地获得金融服务。通过我们的 CreditNinja 和 NinjaCard 品牌，我们为消费者设计数字银行和贷款产品，并提供支持长期财务改善的激励措施。我们的 Edge 品牌将这一专业知识扩展到其他公司，提供承包，欺诈检测和分析服务。总部位于芝加哥，拥有分布式全球员工队伍，我们是一个致力于推进美国消费融资的苗条，不断增长的组织。工作摘要 分析师，战略和运营通过数据驱动的分析，操作改进以及确定业务绩增强机会来支持业务增长。该角色利用 SQL,商业智能工具和分析解决问题来调查业务趋势，评估业务性能并发现提高效率和客户体验的机遇。理想候选人是高度分析，细节化化的问题的解决方案者，可以独立查询和分析数据，将结果转换为可行的业务见解，并与跨功能团队合作以支持实施有影响力的解决方案。关键责任：· 写和执行 SQL 查询以从多个来源中提取，转化和分析数据来回答复杂的业务问题 · 对趋势，模式，异常，根本原因以及提高业务绩的机会进行彻底探索性数据分析 · 为改善运营效率，客户体验，产品性能和业务结果制定基于数据的建议 · 构建并维护报告，仪表板和业绩指标监测重点业务目标并确定需要进一步调查的领域 ·分析客户收购，参与，转换，服务和其他运营领域的业务绩以发现增长和改进机会 ·将分析结果转化为明确的见解，建议和对企业利益相关者提供的演示 ·监测过程变化或产品推出后的结果，评估与预期相比的业绩并确定持续改善的机会 ·确保分析成果是准确的，文档良好，可复制性，适当验证数据质量和假设
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Founded in 2017, NinjaHoldings works to give everyday Americans better access to financial services than traditional institutions typically provide. Through our CreditNinja and NinjaCard brands, we offer digital banking and lending products designed for consumers often overlooked, paired with incentives that support long-term financial improvement. Our Edge brand extends this expertise to other companies, providing underwriting, fraud detection, and analytics services. Headquartered in Chicago with a distributed global workforce, we are a lean, growing organization committed to advancing consumer finance in the US.
Job Summary
The Analyst, Strategy & Operations supports business growth through data-driven analysis, operational improvement, and the identification of opportunities to enhance business performance. This role leverages SQL, business intelligence tools, and analytical problem-solving to investigate business trends, evaluate operational performance, and uncover opportunities to improve efficiency and customer experience. The ideal candidate is a highly analytical, detail-oriented problem solver who can independently query and analyze data, translate findings into actionable business insights, and partner with cross-functional teams to support the implementation of impactful solutions.
Key Responsibilities:
- Write and execute SQL queries to extract, transform, and analyze data from multiple sources to answer complex business questions
- Conduct thorough exploratory data analysis to identify trends, patterns, anomalies, root causes, and opportunities to improve business performance
- Develop data-driven recommendations to improve operational efficiency, customer experience, product performance, and business outcomes
- Build and maintain reporting, dashboards, and performance metrics to monitor key business objectives and identify areas requiring further investigation
- Analyze business performance across customer acquisition, engagement, conversion, servicing, and other operational areas to uncover opportunities for growth and improvement
- Translate analytical findings into clear insights, recommendations, and presentations for business stakeholders
- Monitor results following process changes or product launches, assess performance against expectations, and identify opportunities for continued improvement
- Ensure analytical outputs are accurate, well-documented, and reproducible, with appropriate validation of data quality and assumptions
Ideal Candidate Will Have:
- 1+ year of experience in data analytics, business analysis, strategy and operations, management consulting, or a highly analytical role in a fast-paced environment
- Strong SQL skills, including the ability to independently write complex queries
- Strong attention to detail, with a commitment to data accuracy, validation, and analytical rigor
- Demonstrated ability to perform thorough exploratory data analysis, investigate root causes, validate hypotheses, and derive actionable insights from large datasets
- Strong analytical and quantitative problem-solving skills, with the ability to structure ambiguous business questions and determine the appropriate data and methodology to answer them
- Ability to communicate complex analytical findings clearly and translate data into practical business recommendations
- Ability to work independently, manage multiple analyses, and collaborate effectively with cross-functional teams
- Prior fintech, payments, lending, or financial services experience is preferred
Benefits & Perks:
- Flexible Paid Time Off
- Health Benefits with generous medical, dental and vision insurance plans
- 401(k) with matching contribution
- Paid Family Leave
- Annual Wellness & WFH Subsidies
- Employee Referral Program
- Remote first culture with convenient downtown office in the heart of the city
IMPORTANT NOTICE:
Please carefully review communications to ensure that they are from the official Breezy applicant tracking platform (@breezy-mail.com) or an official NinjaHoldings brand email: @ninjaholdings.com, @creditninja.com, @ninjacard.com, or @edgescore.com. If you have been contacted regarding a job opening at NinjaHoldings from any other email address, including similar email variations, this is NOT a trusted source. We recommend that you refrain from responding to suspicious emails and file a complaint with the FBI's Internet Crime Complaint Center (IC3) at For questions or to confirm the authenticity of a communication, please email hr @ninjaholdings.com.
Salary: $80,000 – $110,000 / yearOriginally posted on Himalayas