自由职业者支持专员
Freelancer Support Specialist
在Your Personal AI (YPAI)，我们通过结合伦理、高质量的数据采集与标注，以及创新方法，提供前沿的AI解决方案。我们的使命是帮助各行业利用AI的力量推动效率、创新和进步。
职位描述
我们正在寻找一名自由职业者支持专员，为我们的数据采集和标注运营提供关键的行政支持。你将处理与自由职业贡献者的日常沟通，并维护项目跟踪系统以确保运营顺畅。
你每天的工作内容包括：
- 回复自由职业数据采集者关于任务问题、技术问题和指南的支持邮件
- 在Asana中更新任务完成情况、截止日期和贡献者分配情况
- 维护跟踪自由职业者表现、项目进展和质量指标的表格
- 通过Slack和电子邮件发送关于新任务、截止日期和项目更新的常规沟通
- 记录常见问题并维护供贡献者使用的FAQ资源
- 处理行政请求，如自由职业者入职文件和付款查询
- 与内部团队协调，转达紧急问题或升级事项
我们提供的福利包括：
- 全程远程办公，欧洲时区灵活工作时间
- 稳定的合同工作，有延长可能性
- 进入AI行业的入门机会，有学习空间
- 明确的流程和有支持的团队环境
- 行政协调工作的具有竞争力的时薪
请附上你的简历，并告诉我们为什么你对行政支持工作感兴趣。我们更看重可靠性、清晰的沟通能力和细致的工作态度，而非丰富的经验。
要求
我们希望你具备：
- 1-3年的行政或客户服务经验
- 出色的书面沟通能力——你每天需要撰写50封以上的邮件
- 熟练使用Asana、Slack和Google Sheets/Excel
- 对数据录入和跟踪任务有强烈的责任心和细致度
- 能够适应欧洲时区，及时为自由职业者提供支持
- 在处理重复性咨询时保持专业且乐于助人的态度
- 具备基本的问题解决能力，能够独立处理常见的贡献者问题
如果你符合以下条件，这个职位非常适合你：
- 喜欢结构清晰、流程明确的工作
- 想要在快速发展的AI行业积累经验
- 适应以邮件为主、久坐的工作方式
- 喜欢帮助人们解决问题和疑问
- 在常规任务中能保持高效和专注
查看英文原文
At Your Personal AI (YPAI), we deliver cutting-edge AI solutions by combining ethical, high-quality data collection and annotation with innovative approaches. Our mission is to support industries in harnessing the power of AI to drive efficiency, innovation, and progress.
The Role
We're seeking an Freelancer Support Specialist to provide essential administrative support for our data collection and annotation operations. You'll handle day-to-day communications with freelance contributors and maintain our project tracking systems to ensure smooth operations.
What You'll Do Daily:
- Answer support emails from freelance data collectors regarding task questions, technical issues, and guidelines
- Update Asana projects with task completions, deadlines, and contributor assignments
- Maintain spreadsheets tracking freelancer performance, project progress, and quality metrics
- Send routine communications about new tasks, deadlines, and project updates via Slack and email
- Document common issues and maintain FAQ resources for contributors
- Process administrative requests such as freelancer onboarding paperwork and payment inquiries
- Coordinate with internal team to relay urgent issues or escalations
What We Offer:
- Fully remote position with flexible hours in European time zones
- Stable contract work with potential for extension
- Entry point into AI industry with learning opportunities
- Clear processes and supportive team environment
- Competitive hourly rate for administrative coordination
Apply with your CV and tell us why administrative support work appeals to you. We value reliability, clear communication, and attention to detail over extensive experience.
Requirements
What We're Looking For:
- 1-3 years of administrative or customer service experience
- Excellent written communication skills - you'll write 50+ emails daily
- Proficiency with Asana, Slack, and Google Sheets/Excel
- Strong attention to detail for data entry and tracking tasks
- Ability to work European time zones for timely freelancer support
- Professional, helpful attitude when handling repetitive inquiries
- Basic problem-solving skills to address common contributor questions independently
This Role is Perfect If You:
- Enjoy structured, organized work with clear processes
- Want to gain experience in the growing AI industry
- Are comfortable with email-heavy, desk-based work
- Like helping people resolve questions and issues
- Thrive with routine tasks and systematic approaches
- Prefer supportive rather than leadership responsibilities
Highlights
Remote Administrative Coordinator supporting AI freelancers globally. Answer emails, update Asana projects, maintain tracking spreadsheets. European time zones.
Originally posted on Himalayas