Staff Forward Deployed Engineer
希姆斯&赫尔斯是领先的健康和福祉平台，旨在通过更好的健康力量帮助世界感觉伟大。我们正在重新定义医疗保健，将客户放在首位，并提供可负担得起，可访问性和个人化的护理，从诊断到治疗到分娩。没有两个人是一样的，所以我们提供了针对结果设计的个性化护理。通过正常化健康与幸福挑战和创新解决方案，我们正在使更好的健康成果变得更加容易实现。为了了解更多关于品牌和产品的信息，你可以访问 hims.com/about 和 hims. com/how-it-works .对于公司杰出的优势，文化以及其先于人才的灵活/远程工作方法的信息，请参阅下面并访问 www.hims.com /careers-professionals. About Role:我们正在寻找一个热衷于使用 AI 来改变整个业务中的团队的工作方式的人员前进工程师。你将与团队集成，学习他们实际上如何工作，并建立更快速而有效的人工智能驱动的工作流程。你开始地图表现出这个功能如何运作，然后与团队一起决定 AI 能创造最多价值并构建它。这不是一个支持角色，解决方案工程角色或人员增强。你是一个完整的工程师，在我们的人工智能平台和商业领域之间的边界工作。你发送生产系统，为一支团队所建造的最佳内容成为整个公司的可重复使用能力。你将：· 与团队合作。连续时间一起工作，加入他们的日常活动，以便你了解他们真正运作的方式。· 绘制工作是如何完成的。建立一个清晰的图像，在职能当前的工作流程和表面时间，手工费用，重复工作和人工努力堆积。· 找出 AI 创造最多价值的地方。优先考虑将功能结果移动最大的机会，并与团队一致解决什么问题。· 在生产中构建它。运输真实的人工智能驱动的工作流程，以解决你发现的问题，与团队和我们的平台一起做好实践。· 扩展所能做的东西。将解决方案变成可重复使用的能力，这样一支团队赢得会加速整个组织。· 通过合作伙伴来衡量业务成果：实现收入，节省，自有成本，证明自己的成绩。
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Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
We’re looking for a Staff Forward Deployed Engineer who’s passionate about using AI to change how teams across the business get their work done.
You’ll embed with a team, learn how they actually work, and build the AI-powered workflows that make them faster and more effective. You start by mapping how the function operates today, then decide together with the team where AI can create the most value and build it.
This is not a support role, a solutions-engineering role, or staff augmentation. You are a full engineer who works at the boundary between our AI platform and a business domain. You ship production systems, and the best of what you build for one team becomes a reusable capability for the whole company.
You Will:
- Embed with a team. Work alongside a function for sustained periods, joining their day-to-day so you understand how they really operate.
- Map how the work gets done. Build a clear picture of the function's current workflows and surface where time, handoffs, rework, and manual effort pile up.
- Find where AI creates the most value. Prioritize the opportunities that will move the function's outcomes the most, and align with the team on what to tackle.
- Build it in production. Ship real, AI-powered workflows that solve the problems you find, working hands-on with the team and our platform.
- Scale what works. Turn proven solutions into reusable capabilities so a win with one team accelerates the whole organization.
- Own the outcome. Measure success by the business results your partners achieve: revenue generated, cost saved, cycle time reduced, manual work eliminated.
You Have:
- 8+ years of professional software engineering experience.
- Strong hands-on coding skills and experience delivering production systems across complex codebases.
- Strong Python, plus backend or fullstack depth in one or more of: Node.js, Kotlin, Java, Go, React, TypeScript, or mobile.
- Experience with cloud infrastructure (AWS, Docker, Kubernetes), CI/CD workflows, and SQL.
- Working knowledge of LLMs and agentic patterns: prompt engineering, tool use, RAG and retrieval, context management, evaluation and observability, and agent orchestration with frameworks like MCP, LangChain, or similar.
- The ability to get productive fast in codebases and domains you have never worked in.
- Excellent communication and collaboration skills. You partner across technical and business teams, translate between them, and produce docs and findings that both engineers and non-technical stakeholders can act on.
- Nice to have:
- Experience extracting structure from unstructured data (transcripts, documents, conversations) with LLMs.
- Familiarity with workflow automation tooling (n8n, Zapier, Temporal, or similar).
- Familiarity with process mining or workflow analysis (event logs, process discovery, BPMN).
You'll Thrive Here If You:
- Love experimenting with AI tools and applying them to real engineering and business challenges.
- Enjoy embedding with teams outside engineering and bridging the language gap between technical and business partners.
- Treat discovery as engineering work, not a preamble to it.
- Enjoy translating early prototypes into production-ready, maintainable systems.
- Are curious, pragmatic, and impact-driven. You measure success by the business outcomes your partners achieve.
Our Benefits (there are more but here are some highlights):
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats
We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
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