客户服务代表 - 兼职
Customer Service Representative - Part time
Wing 正在致力于重新定义全球公司的工作未来！我们希望成为企业打造世界级团队并实现运营自动化的首选平台。
我们正在寻找一名客户服务员，立即上岗！
职位：客户服务员
职责：1）回应 Flippa 平台上潜在买家和卖家的咨询
2）查阅现有数据/文档来回答客户问题，无需向 Jared 询问
3）需要时与卖家沟通以获取更多信息
4）CRM 数据录入和清理
5）通过 Flippa 的 AI 辅助系统进行外呼拓展（浏览列表、发送预写邮件）
6）对潜在客户进行初步筛选并为 Jared 预约通话
7）标记任何存在商业/财务差异的咨询供客户审核
所需工具技能：
1）Flippa.com 平台 - 需要有经验
2）CRM 系统 - 需要有经验
3）Slack - 用于沟通
4）电子邮件管理
软件客户端愿意培训：
1）特定的 Flippa 工作流程和流程
2）公司特定的 CRM 流程
3）所列企业的产品知识
行业经验：房地产（Airbnb、土地）、企业经纪（Flippa）
薪资：每月 28,000 菲律宾比索（兼职薪资）
备注：薪资基于客户的预算，为固定月薪。
时间：太平洋标准时间 上午 10 点至下午 2 点
地点：100% 远程/居家办公
预计开始日期：尽快
最初发布于 Himalayas
查看英文原文
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Customer Service Representativeto start immediately!
Role: Customer Service Representative
Tasks: 1) Respond to customer inquiries from potential buyers and sellers on Flippa platform
2) Review existing data/documentation to answer customer questions without needing to ask Jared
3) Engage with sellers to gather additional information when needed
4) CRM data entry and cleanup
5) Outbound prospecting through Flippa's AI-assisted system (clicking through lists, sending pre-written emails)
6) Pre-qualify leads and book calls for Jared
7) Flag any inquiries with commercial/financial discrepancies for client's review
Tools Proficiency Required:
1) Flippa.com platform - experience required
2) CRM system - experience required
3) Slack - for communication
4) Email management
Software Client Willing to Train:
1) Specific Flippa workflows and processes
2) Company-specific CRM processes
3) Product knowledge about listed businesses
Industry exposure: Real Estate (Airbnb, Land), Business Brokerage (Flippa)
Salary: PHP 28,000/month (part-time rate)
NOTE: Salary is based on the client's budget and is fixed monthly.
Schedule: 10am to 2pm Pacific Standard Time
Location: 100% Remote/WFH Setup
Potential Target Start Date: ASAP
Originally posted on Himalayas