参与负责人
Engagement Lead
Engagement Lead - Liquid AI
让我们携手 unstoppable!
在 Circana,我们因对持续学习和成长的热情而充满动力,我们自由地寻求和分享反馈,并在一个灵活、包容的工作与个人生活环境中庆祝每一次胜利。我们致力于在全球范围内推动多样性、公平性和包容性,因为我们相信多样性为我们的业务、员工、客户和社区带来的不可否认的力量。在这里,你可以始终如一地展现真实的自我。加入我们这个包容、有奉献精神的团队,一起成为挑战者,承担结果,保持好奇心。Circana 荣幸获得 Great Place To Work® 的 Certified™ 认证。这项备受推崇的奖项完全基于当前员工对在 Circana 工作体验的评价。
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你将负责什么?
我们正在寻找一位高度积极、经验丰富的 Engagement Manager,负责在广泛的客户中领导 AI 解决方案的部署。理想的候选人应具备咨询背景,有成功管理技术部署并取得卓越成果的经验。你需要深入了解所部署的 AI 解决方案,以确保部署的成功。你将负责建立和维护与高级客户管理层和关键利益相关者的联系,确保部署团队达成既定目标和目的,并帮助每个客户准备和管理组织内部必要的变革,以实现预期的商业价值。此职位服务于消费品(CPG)、杂货商品和零售行业客户。
岗位职责
- 定义、启动并领导 AI 部署的整体客户参与策略,作为执行发起人和高级可信顾问,对业务成果、技术整合、采用率和长期价值实现负责。
- 领导和指导跨职能部署团队,设定愿景、运营模式、优先事项和治理结构,以启动和扩展客户计划,同时确保对战略目标的严格执行。
- 在必要时,利用在 AI 和 Circana AI 解决方案方面的深厚专业知识,为客户提供建议,指导最佳部署实践。
- 为客户提供关于部署最佳实践的战略指导,包括 AI 技术整合、流程改进和变革管理。
- 监督部署生命周期,从
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Engagement Lead - Liquid AI
Let’s be unstoppable together!
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity,equity,and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work.Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.
Learn more at .
What will you be doing?
We are seeking a highly motivated and experienced Engagement Manager to lead AI solution deployments across a broad range of clients. The ideal candidate will have a background in consulting, with a proven track record of managing technology deployments and delivering exceptional results. You will need a deep understanding of the AI solutions you’re deploying to ensure successful deployments. You will be responsible for building and maintaining relationships with senior client leadership and key stakeholders, ensuring that the deployment team meets the established goals and objectives, and helping each client prepare for and manage the necessary change within their organization to deliver the expected business value. This role supports clients in the Consumer Packaged Goods (CPG), General Merchandise, and Retail industries.
Job Responsibilities
- Define, initiate, and lead the overall client engagement strategy for AI deployments, serving as the executive sponsor and senior trusted advisor accountable for business outcomes, technical integration, adoption, and long-term value realization.
- Lead and direct cross-functional deployment teams, setting the vision, operating model, priorities, and governance needed to launch and scale client initiatives while ensuring disciplined execution against strategic objectives.
- When necessary, leverage deep expertise on AI and Circana AI solutions to advise clients on best deployment practices.
- Provide strategic guidance to clients on best practices for deployment, including AI technology integration, process improvement, and change management.
- Oversee the deployment lifecycle, from initial sale through the successful deployment of the AI solutions as well as the transition to on-going post-deployment support.
- Conduct thorough needs assessments and strategic planning sessions to understand client requirements and challenges as it relates to the deployment of AI solutions.
- Manage deployment timelines, solution revenue, and resource allocation effectively, including establishing and tracking key performance indicators (KPIs), to ensure the deployment is completed on time and within scope with the ability to demonstrate the AI solution impact.
- Collaborate with senior leadership and client stakeholders to communicate deployment progress, address concerns, and ensure alignment between Circana’s and the client’s goals.
- Advise and guide clients through adoption using principles of change management.
- Develop and maintain strong relationships with key stakeholders at client organizations, acting as the primary point of contact for all project-related communications.
- Foster a culture of continuous improvement and innovation with a focus on scale across the deployment team.
Requirements
- Significant experience sponsoring and leading enterprise client engagements, including setting strategic direction, establishing governance, aligning executive stakeholders, and owning delivery accountability across complex programs.
- Strong passion for AI overall and a deep understanding of AI technologies and their applications in business settings.
- Proven track record of leading successful technology deployments, including hands-on technical experience designing, configuring, and delivering AI solutions that leverage LLMs (e.g., prompt and workflow design/orchestration, retrieval-augmented generation, usage tracking, automated testing, evaluation and monitoring), including tailored agentic and agent-to-agent patterns.
- Demonstrated ability to engage directly with client IT, data architecture, and AI governance teams in technically credible discussions about how Circana’s solutions integrate into their existing ecosystems.
- Outstanding communication and interpersonal skills, capable of working with both technical and non-technical stakeholders as well as the ability to engage and influence stakeholders at all levels.
- Strong analytical and problem-skills with the ability to be creative, nimble when warranted. The ability to synthesize complex information and present it clearly and succinctly is imperative.
- Excellent leadership and team management skills, with experience in managing diverse and geographically dispersed teams.
- Minimum of 5 years of experience as an Engagement Manager or in a similar managerial role within a consulting environment.
- Experience in Consumer Packaged Goods (CPG), General Merchandise, and/or Retail industries with an understanding of the Market Research industry is a strong plus.
- Master’s degree in Business Administration, Information Technology, Data Science, or a related field preferred.
Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
- Stay Curious: Being hungry to learn and grow, always asking the big questions.
- Seek Clarity: Embracing complexity to create clarity and inspire action.
- Own the Outcome: Being accountable for decisions and taking ownership of our choices.
- Center on the Client: Relentlessly adding value for our customers.
- Be a Challenger: Never complacent, always striving for continuous improvement.
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
- Commit to each other: Contributing to making Circana a great place to work for everyone.
Location
This position can be located in the following area(s): Remote, U.S.
Prospective candidates may be asked to consent to background checks (in accordance with local legislation and ourcandidate privacy notice)Your current employer will not be contacted without your permission.
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $170,000 to $190,000.
This job is also eligible for bonus pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.
You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.
This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.
Originally posted on Himalayas