Onsite Administrator Level I (Print)
现场管理员级 I （打印）描述 - ** 这是一个远程职位**工作总结 • 本角色负责管理有限风险和复杂性的特定技术领域或客户群，实施改变和解决方案以满足客户和组织的 IT 基础设施需求。该角色识别并改善部门方法，保持主动系统管理，与各种运营功能接口。该角色通过研究和数据分析促进知识管理文化。同时确保实现数据中心服务水平承诺，同时维持设施安全性，完整性和外观。• 技术专业知识用于管理服务器管理，技术安全管理，性能管理或有限风险和复杂性的客户群等技术领域。• 在技术责任范围内实施改变和解决方案来满足客户需求并满足组织的 IT 基础设施要求。• 识别和对部门方法和程序中的效率低下和不准确性进行研究，实现改进。• 建立和维护一个主动的系统管理计划，包括系统更新，补丁，增强，日志监测和系统硬化。• 建议并同意与各种管理和运营功能进行交互，包括变化管理，问题管理，网络管理，发布管理，应用开发和计算机操作。• 对提供现场服务，客户访问，预服务检查以及为员工做好预服务准备的团队日常工作活动负责。• 在保持设施安全性，完整性和外观的情况下，经营，监测，采取措施并确保实现数据中心服务水平承诺。• 根据预定义参数，向客户和/或内部企业/最终用户建立明确的期望。•通过研究和数据分析支持，积极贡献知识分享并促进知识管理文化。•独立解决适度范围的问题，应用专业专业知识，行使判断力，并通过遵循公司政策和程序来解决各种问题。教育与经验建议 •计算机科学四年或毕业学位，工程师
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Onsite Administrator Level I (Print)Description -
** This is a remote position **
Job Summary
• This role is responsible for managing a specific technology area or customer group with limited risk and complexity, implementing changes and solutions to meet customer and organizational IT infrastructure needs. The role identifies and improves departmental methods, maintains proactive system administration, and interfaces with various operational functions. The role fosters a knowledge management culture through research and data analysis. The role also ensures the attainment of data center service level commitments while maintaining facility safety, integrity, and appearance.
Responsibilities
• Utilizes technical expertise to manage a technology area like server administration, technical security management, performance management or a customer group with limited risk and complexity.
• Implements changes and solutions to fulfill customer requirements and meet the demands of the organization’s IT infrastructure within the realm of technical responsibility.
• Identifies and conducts research on inefficiencies and inaccuracies in departmental methods and procedures, implementing improvements.
• Establishes and maintains a proactive system administration program, encompassing system updates, patches, enhancements, log monitoring, and system hardening.
• Proposes and agrees to interface with various management and operational functions, including change management, problem management, network management, release management, application development, and computer operations.
• Directs the daily work activities of teams providing onsite services, customer access, pre-service checks, and pre-service preparations for employees.
• Operates, monitors, measures, and ensures the attainment of data center service level commitments while maintaining facility safety, integrity, and appearance.
• Establishes clear expectations with customers and/or internal businesses/end users, adhering to predefined parameters.
• Develops conclusions, recommendations, and written reports, contributing proactively through research and data analysis support, and sharing knowledge to foster a knowledge management culture.
• Works independently on moderate scope problems, applying professional expertise, exercising judgment, and resolving various issues by following company policies and procedures.
Education & Experience Recommended
• Four-year or Graduate Degree in Computer Science, Engineering, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in maintenance, quality, or a related field or an advanced degree with little or no work experience.
Preferred Certifications
• ITIL Certifications
Knowledge & Skills
• Active Directory
• Agile Methodology
• Amazon Web Services
• Ansible
• Automation
• Computer Science
• DevOps
• IT Infrastructure
• Kubernetes
• Linux
• Microsoft Azure
• Operating Systems
• Python (Programming Language)
• Scripting
• SQL (Programming Language)
• System Administration
• Systems Engineering
• Virtualization
• Windows PowerShell
• Windows Servers
Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
Impact & Scope
• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.
Complexity
• Responds to routine issues within established guidelines.
Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Job -
ServicesSchedule -
Full timeShift -
No Shift premium (Canada)Travel -
NoRelocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
Originally posted on Himalayas