In Patient Facility Homecare Specialist (Kaiser Team) - Remote (1pm - 10pm CST)
在 Solventum,我们通过帮助医疗保健专业人员尽最大努力改善生活。加入一个使用创新和洞察力对医疗服务的未来产生真正影响的团队。所有所列角色都在 Solventam 中，我们致力于保护你的个人信息了解更多我们的隐私政策：职位描述：患者设施家庭护理专家 (Kaiser Team) - 远程 (1pm-10pm CST) (Solventom) 3M 卫生保健现在是 Solventem 在 Solvenum,我们使更好的，更智能，更安全的健康服务能够改善生活。作为一个具有长期以来为客户创造突破性的解决方案最艰难的挑战的新公司，我们在健康，材料和数据科学交叉点开拓了改变游戏创新的创新，使患者的生活变得更好，同时让医疗保健专业人员发挥最佳表现。因为人们及其福祉是我们追求的每项科学进步的核心。我们与卫生保健领域最聪明的人密切合作，以确保我们所创建的每个解决方案都将最新技术与同情感融合在一起。因为在 Solventum,我们永远不会停止为你解决问题。在这个角色中，你将会产生影响 作为患者设施家用护理专业人员 (Kaiser Team),你将有机会利用自己的好奇心，并与全球一些最具创新和多样性的人员合作。在这里，你将通过：·管理订单发布，发票设置和文件后续活动来支持及时的收入实现。·审查未完成的订单因缺少信息，并与内部和外部客户协调获得需要的文件。· 与销售和跨职能团队合作以确保批准，解决影响订单发布和发票流程的问题。·优先考虑日常工作列表和重新认证/再授权活动，以最大限度地减少收费延迟和收入损失。· 提供优秀的客户服务，同时确定流程改进机会，为团队提供备份支持，并完成额外分配责任。你的技能和专业知识，以便在第一天起培养你成功于这个角色，Solventum 需要 （至少）以下资格：· 高中文凭/GED 或以上 （从经过认可机构完成和开始之前验证）,以及五 (5) 年经验提供客户支持，呼叫中心服务，医疗保健支持，
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At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy: Job Description:
In Patient Facility Homecare Specialist (Kaiser Team) - Remote (1pm - 10pm CST) (Solventum)
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You’ll Make in this Role
As an In Patient Facilaty Homecare Specialist (Kaiser Team) you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Managing order release, billing setup, and documentation follow-up activities to support timely revenue realization.
- Reviewing ship-pending orders for missing information and coordinating with internal and external customers to obtain required documentation for order release.
- Partnering with Sales and cross-functional teams to secure approvals and resolve issues impacting order release and billing processes.
- Prioritizing daily worklists and recertification/reauthorization activities to minimize billing delays and revenue loss.
- Delivering excellent customer service while identifying process improvement opportunities, providing team backup support, and completing additional assigned responsibilities.
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
· High School Diploma/GED or higher (completed and verified prior to start) from an accredited institution AND five (5) years of experience providing customer support, call center services, healthcare support, or related operational support in a private, public, government, or military environment.
Additional qualifications that could help you succeed even further in this role include:
- Experience using Microsoft Office applications, including Outlook, Excel, and Word.
- Experience working with ERP and related business systems such as HERO, Oracle, Delair, FileNet, or Genesis.
- Strong customer service skills with the ability to interact professionally with internal and external stakeholders.
- Demonstrated critical thinking, problem-solving, and decision-making skills with the ability to work independently and collaboratively.
- Ability to manage multiple priorities in a fast-paced environment while maintaining confidentiality and sound business judgment.
Work Location: Remote – United States; Shift 1:00pm - 10:00pm CST with Saturday rotation every couple of months
Travel: Less than 10%
Relocation Assistance: Not Authorized
Additional Requirements
Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
to US Applicants Only:The expected compensation range for this position is $45,360 - $62,370, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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Originally posted on Himalayas