结算主管，密西西比州
Settlement Supervisor, Mississippi
我们的故事
TopDog Law 不是一家普通的律所。我们是一家在全国范围内快速发展的交通事故律所，专注于影响力和增长——从营销和客户接待到诉讼，全程掌控客户体验。我们认为，一流的营销，结合出色的法律人才和运营能力，能为客户和业务带来更好的体验和成果。
过去三年中，我们的规模每年增长 2-3 倍，在交通事故领域的营销方面树立了新标准，证明了当策略、速度和执行力一致时可以实现什么。现在，我们将同样的严谨和创新应用到律所运营、案件管理和全国性扩张中——有意识地构建基础设施、系统和团队，以在不牺牲质量、文化或问责制的前提下实现增长。
我们是一支完全远程的团队，彼此信任，沟通开放，并致力于做出出色的工作。如果你热爱拥有所有权，在快节奏的环境中茁壮成长，并希望参与打造非凡的事物，你会在这里感到如鱼得水。
职位机会
结算主管负责监督结算团队，确保案件结算的及时性、准确性和合规性。该职位负责流程管理、质量控制、团队发展，并与律师、财务和运营部门协作，以最大化客户满意度和律所盈利能力。
你将负责
- 监督日常结算操作并管理团队工作量
- 确保结算文件、付款、索赔权和结案声明的准确性与时效性
- 监控案件从解决到最终付款的全过程
- 确保符合律所政策、监管标准和道德要求
- 作为复杂结算问题的升级处理点
- 通过绩效管理和指导，辅导、培训和发展结算团队成员
- 跟踪 KPI 和生产率指标；向管理层报告趋势和改进机会
- 与律师、财务和管理层合作，优化结算流程
- 维持质量保证标准并定期对文件进行审计
你具备的条件
要求：
- 3–5 年以上法律结算、交通事故或诉讼支持经验
- 有监督或团队领导经验者优先
- 熟悉索赔权解决、结算声明和案件资金
- 优秀的组织、领导和沟通能力
- 极高的细节关注度
查看英文原文
Our Story
TopDog Law is not your typical law firm. We're a nationally scaling personal injury firm built for impact and growth — owning the client experience end-to-end, from marketing and intake through litigation. We believe that world-class marketing, paired with exceptional legal talent and operations, creates better experiences and outcomes for clients and the business alike.
Over the past three years, we've grown 2–3x year over year, setting a new standard on the marketing side of the personal injury space and proving what's possible when strategy, speed, and execution align. Now we're applying that same discipline and innovation to firm operations, case management, and national scale — intentionally building the infrastructure, systems, and teams to grow without sacrificing quality, culture, or accountability.
We are a fully remote team that share trust, open communication, and a commitment to doing great work. If you love ownership, thrive in a fast-moving environment, and want to help build something exceptional, you'll feel right at home here.
The Opportunity
The Settlement Supervisor oversees the settlement team to ensure timely, accurate, and compliant processing of case settlements. This role is responsible for workflow management, quality control, team development, and collaboration with attorneys, finance, and operations to maximize client satisfaction and firm profitability.
What You Will Own
- Supervise daily settlement operations and manage team workloads
- Ensure settlement packets, disbursements, liens, and closing statements are accurate and timely
- Monitor case progression from resolution through final payout
- Enforce compliance with firm policies, regulatory standards, and ethical requirements
- Serve as escalation point for complex settlement issues
- Coach, train, and develop settlement staff through performance management and mentoring
- Track KPIs and productivity metrics; report trends and improvement opportunities to leadership
- Partner with attorneys, finance, and leadership to optimize settlement processes
- Maintain quality assurance standards and conduct regular audits of files
What You Bring
Required:
- 3–5+ years of experience in legal settlements, personal injury, or litigation support
- Prior supervisory or team lead experience preferred
- Strong knowledge of lien resolution, settlement statements, and case funding
- Excellent organizational, leadership, and communication skills
- High attention to detail and ability to manage deadlines in a fast-paced environment
- Proficiency in case management and financial systems
- Strong communication skills—written and verbal
- Ability to think critically, prioritize effectively, and execute with speed
Preferred (Nice to Have):
- Experience in a fast-growing or high-volume environment
- Comfort with ambiguity and evolving systems
- Experience in legal, professional services, or client-centric organizations
Who Thrives Here (Core Values)
We don't hire on resumes alone. We hire for competence, character, and mindset.
- Embrace Change: Open to feedback, embracing change, and always asking "what's next?"
- Committed: You care deeply, have your teammates' backs, and show up to build something lasting.
- No-Ego Energy: Positive, professional, and solutions-oriented. Drama stays at the door.
- Ownership: You do what you say, follow through, and treat the business like it's yours.
- Fast & Hungry: You move with urgency, thrive under high expectations, and are motivated by growth and impact.
What We Offer
· Benefits include: Medical, dental, and vision insurance, 401(k) with company match, HSA, life insurance, disability coverage, paid time off, and parental leave.
Equal Opportunity Employer
We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.
Originally posted on Himalayas