功能顾问 - Oracle CX（订阅管理 / 销售）
Functional Consultant - Oracle CX (Subscription Management / Sales)
我们是谁：
GoSaaS 是一家全球领先的 Oracle 合作伙伴，专注于 SaaS 解决方案的实施。我们总部位于美国，在加拿大、马来西亚、巴基斯坦和印度设有办事处。我们连续三年入选美国增长最快的公司榜单，并获得财富 5000 强的认可，这证明了我们对创新和客户满意度的承诺。
我们专注于为生命科学、半导体和高科技制造行业的中大型企业，提供从本地部署到云迁移、配置、定制和集成 Oracle 云解决方案的服务。
职位名称：功能顾问 - Oracle CX（订阅管理 / 销售）
主要职责：
- 领导或支持 Redwood UX 迁移活动 —— 评估经典到 Redwood 的就绪状态，修复个性化/定制内容，重新配置页面布局，并在迁移后验证功能一致性。
- 配置和管理 Oracle 订阅管理，包括订阅计划、计费周期、续订、基于使用量的计费、授权以及与订单管理/收入管理的集成。
- 配置和支持 Oracle CX 销售（销售云），包括线索到机会流程、销售预测、区域管理、销售工作流以及与服务的 CX 销售集成。
- 收集业务需求，并将其转化为功能设计和配置工作手册。
- 执行符合性差距分析，准备解决方案设计文档，并推动测试（系统集成测试/用户验收测试）周期。
- 与技术团队合作进行集成（REST/SOAP、OIC）、扩展（VBCS、Groovy 脚本）和数据迁移（FBDI/HDL）。
- 排查生产环境问题，并为范围内的 CX 模块提供 L2/L3 支持。
- 跟踪 Oracle 每季度更新，并积极推荐采用新的基于 Redwood 的功能。
- 与跨职能团队（销售运营、财务、IT）协作，确保 CX 解决方案符合业务目标。
所需技能与经验：
- 至少在以下两个领域有实际经验：Redwood UX 迁移、Oracle 订阅管理、Oracle CX 销售。
- 对 Oracle Fusion Cloud CX 架构和每季度发布周期有深入了解。
- 具备 Oracle Application Composer、Page Composer 和 Redwood App Composer/Visual Builder Studio 的使用经验。
- 熟悉 FBDI/HDL 数据加载，以及 OIC 集成（优先）。
- 对 Sales Cloud 对象（线索、机会、账户、联系人）有扎实的理解。
查看英文原文
Who We Are:
GoSaaS is a global leading Oracle partner specializing in the implementation of SaaS solutions. We are headquartered in the USA with additional offices in Canada, Malaysia, Pakistan and India. Our consistent ranking among USA's fastest-growing companies and Fortune 5000 recognition for three consecutive years attest to our commitment to innovation and customer satisfaction.
We specialize in on-premises to cloud migrations, configurations, customizations, and integrations of Oracle Cloud for medium to large enterprises in the life sciences, semiconductor, and high-tech manufacturing industries.
Job Title: Functional Consultant - Oracle CX (Subscription Management / Sales)
Key Responsibilities:
- Lead or support Redwood UX migration activities — assessing classic-to-Redwood readiness, remediating personalizations/customizations, reconfiguring page layouts, and validating functional parity post-migration.
- Configure and manage Oracle Subscription Management including subscription plans, billing schedules, renewals, usage-based billing, entitlements, and integration with Order Management/Revenue Management.
- Configure and support Oracle CX Sales (Sales Cloud) including lead-to-opportunity processes, sales forecasting, territory management, sales workflows, and CX Sales integrations with Service.
- Gather business requirements and translate them into functional designs and configuration workbooks.
- Perform fit-gap analysis, prepare solution design documents, and drive testing (SIT/UAT) cycles.
- Work with technical teams on integrations (REST/SOAP, OIC), extensions (VBCS, Groovy scripts), and data migration (FBDI/HDL).
- Troubleshoot production issues and provide L2/L3 support for CX modules in scope.
- Stay current with Oracle's quarterly updates and proactively recommend adoption of new Redwood-based features.
- Collaborate with cross-functional teams (Sales Ops, Finance, IT) to ensure CX solutions align with business goals.
Required Skills & Experience:
- Proven experience in at least two of: Redwood UX Migration, Oracle Subscription Management, Oracle CX Sales.
- Strong understanding of Oracle Fusion Cloud CX architecture and quarterly release cycles.
- Experience with Oracle Application Composer, Page Composer, and Redwood App Composer/Visual Builder Studio.
- Familiarity with FBDI/HDL for data loads, and OIC for integrations (preferred).
- Solid understanding of Sales Cloud objects (Leads, Opportunities, Accounts, Contacts) and/or Subscription Management entities (Subscriptions, Billing Schedules, Products).
- Experience working on at least one full-cycle Oracle CX implementation or migration project.
- Strong communication skills able to work directly with business stakeholders and translate requirements into solutions.
What We Offer:
At GoSaaS, we invest in the personal development and growth of every individual because we know that our success is built on the drive and passion of our people.
Key benefits that we offer to our people include:
- Above market base salary
- Bi-annual increments
- Annual bonus
- Fuel Allowance
- Internet Allowance
- Comprehensive medical benefits
- Generous provident fund contribution
- Company sponsored snacks
- Ongoing training and professional development
- Challenging and exciting work
To know more about GoSaaS, please visit:
Originally posted on Himalayas