运营经理
Operations Manager
Hi!
我们是Boosta，一家控股科技公司，致力于创建、开发和投资具有全球潜力的数字业务。目前，我们与来自世界各地的800多名专家合作，数百万用户使用我们的产品和服务。
我们正在寻找一名运营经理，负责核心运营流程和领域基础设施。你将管理域名、服务、访问权限、供应商、预算和运营工作流程，识别瓶颈，并推动流程自动化以支持公司的发展。
你将负责：
- 负责域名全生命周期：区域选择、注册、NS/DNS、邮件、CMS连接、续费或处置。
- 确保域名管道容量满足生产计划。
- 分散风险。
- 集中管理服务、访问权限、余额和职能的运营预算。
- 通过建立流程和SLA处理滥用案例（DMCA、Cloudflare、注册商）。
- 识别瓶颈，并为技术团队准备自动化技术需求。
- 维护公司的运营跟踪，并向CEO提供周报。
- 直接管理域名与访问专家，如需可随着工作量增长扩展团队。
我们期望你具备：
- 3年以上运营/项目管理经验，有运营背景。
- 对域名基础设施有实际理解：注册商、区域、NS/DNS、Cloudflare、SSL、域名邮件。
- 管理大量账户和服务中心的经验（AdsPower、代理、Google账户）。
- 与供应商合作的经验：谈判、批发条款、非标准支付方式，包括加密货币。
- 管理运营预算的经验。
- 强大的Google Sheets技能：复杂追踪器、链接电子表格、数据透视表、自动化。
- 在Jira中设置任务的经验：分解、优先级排序、SLA控制。
- 从零开始编写和实施SOP的经验。
- 英语—B2+：与注册商、托管提供商和服务进行书面沟通。
加分项：
- 处理DMCA和滥用投诉的经验。
- 招聘和入职团队成员的经验。
- 基础SQL、Apps Script或无代码技能，用于自动化日常任务。
你的加入流程：
- 第一步：初步筛选。
- 第二步：面试。
- 第三步：测试任务。
- 第四步：简短跟进电话（可选）。
- 第五步：参考检查。
- 第六步：职位录用！
我们提供的福利：
- 28个工作日的带薪假期。
- 灵活的工作安排。
查看英文原文
Hi!
We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.
We are looking for an Operations Manager to take ownership of core operational processes and domain infrastructure. You will manage domains, services, access, vendors, budgets, and operational workflows, identify bottlenecks, and drive process automation to support the company’s growth.
What you will do:
- Own the full domain lifecycle: zone selection, registration, NS/DNS, email, CMS connection, renewal or disposal.
- Ensure the capacity of the domain pipeline meets the production plan.
- Diversify risks.
- Centrally manage services, access, balances, and the operational budget of the function.
- Handle abuse cases (DMCA, Cloudflare, registrars) by building processes and SLAs.
- Identify bottlenecks and prepare technical requirements for automation for the technical team.
- Maintain the company’s operational tracking and provide weekly reports to the CEO.
- Directly manage the Domain & Access Specialist and, if necessary, expand the team as volumes grow.
What we expect from you:
- 3+ years of experience in operations / project management with an operational focus.
- Practical understanding of domain infrastructure: registrars, zones, NS/DNS, Cloudflare, SSL, domain email.
- Experience managing a large number of accounts and services (AdsPower, proxies, Google accounts).
- Experience working with vendors: negotiations, wholesale terms, non-standard payment methods, including crypto.
- Experience managing an operational budget.
- Strong Google Sheets skills: complex trackers, linked spreadsheets, pivot tables, automations.
- Experience setting tasks in Jira: decomposition, prioritization, SLA control.
- Experience writing and implementing SOPs from scratch.
- English — B2+: written communication with registrars, hosting providers, and services.
Will be a plus:
- Experience working with DMCA and abuse complaints.
- Experience hiring and onboarding team members.
- Basic SQL, Apps Script, or no-code skills for automating routine tasks.
Your journey with us:
- Step 1: Pre-screen.
- Step 2: Interview.
- Step 3: Test task.
- Step 4: Short follow-up call (optional).
- Step 5: Reference check.
- Step 6: Job Offer!
What we offer:
- 28 business days of paid off.
- Flexible hours and the possibility to work remotely.
- Medical insurance and mental health care.
- Compensation for courses, trainings.
- English classes and speaking clubs.
- Internal library, educational events.
- Outstanding corporate parties, teambuildings.
Originally posted on Himalayas