LATAM Property Manager
工作地点：从家工作类型：全职或兼职 （取决于客户需求）工作转班：美国关于我们的业务时间 在我们的助理，我们将房地产管理和房地产公司与高技能虚拟专业人员联系起来，他们为每项任务带来效率，精确性和专业化。我们致力于创造一个支持和增长导向的远程工作环境，每个团队成员都可以壮成长。在 ourassistants.com 了解更多。工作总结 我们正在寻找双语房地产经营虚拟助理 （英语/西班牙语）来支持美国的房地产管控团队。理想的候选人既能说英语和西班牙语流利，经验丰富的房地产管理运营，能够处理租户通信，租，维护协调和行政支持。如果你是组织的，细节导向和客户专注的人，并且喜欢帮助房地产经理和居民一样，我们希望你加入我们的团队。开放角色：租户和居民协调员：·以英语和 西班牙语来往的电话，电子邮件和消息进行处理。·回答租户对租金支付，维护请求和租的问题。·为租户，所有者和供应商提供友好和专业的客户服务。租支持：· 协助搬迁/搬迁协调，租续订和租清单。·管理租文件并确保符合房东租户法律。· 根据需要跟踪前景并协调物业展示。维护协调：· 从租客接收和记录维修请求。· 与供应商和财产经理协调计划修理。· 追踪完成的工作订单并确认租客满意度。行政支持：· 维护像 AppFolio,Buildium 或 Propertyware 这样的物业管理系统。· 生成报告，更新物业记录，帮助编写账单或发票任务。· 支持房地产管理人员提供时间表，电子邮件管理和文档。收藏与财务支持 （如需要）· 追踪未偿还余额并发行支付提醒。·记录和调整房租支付在房地产经理系统中。资格和要求经验 · 在房地产管控，租或行政支持方面至少有2年的经验。· 与美国的房地产业务公司工作前经验优先。技术技能 ·专业知识
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Location: Work from Home
Type of Employment: Full-time or Part-time (depending on client requirements)
Work Shift: US Business Hours
About Us
At OurAssistants, we connect property management and real estate companies with highly skilled virtual professionals who bring efficiency, accuracy, and professionalism to every task. We’re committed to creating a supportive and growth-oriented remote work environment where every team member can thrive. Learn more at ourassistants.com.
Job Summary
We are seeking Bilingual Property Management Virtual Assistants (English/Spanish) to support U.S.-based property management teams. The ideal candidates are fluent in both English and Spanish, experienced in property management operations, and capable of handling tenant communications, leasing, maintenance coordination, and administrative support.
If you’re organized, detail-oriented, and customer-focused — and you enjoy helping property managers and residents alike — we want you on our team.
Open Roles:
Tenant & Resident Coordinator:
- Handle inbound and outbound calls, emails, and messages in English and Spanish.
- Respond to tenant inquiries regarding rent payments, maintenance requests, and leasing.
- Provide friendly and professional customer service to tenants, owners, and vendors.
Leasing Support:
- Assist with move-in/move-out coordination, lease renewals, and rental listings.
- Manage lease documentation and ensure compliance with landlord-tenant laws.
- Conduct follow-ups with prospects and coordinate property showings as needed.
Maintenance Coordination:
- Receive and log maintenance requests from tenants.
- Coordinate with vendors and property managers to schedule repairs.
- Track work orders through completion and confirm tenant satisfaction.
Administrative Support:
- Maintain property management systems such as AppFolio, Buildium, or Propertyware.
- Generate reports, update property records, and assist with billing or invoicing tasks.
- Support property managers with scheduling, email management, and documentation.
Collections & Financial Support (as needed)
- Follow up on outstanding balances and issue payment reminders.
- Record and reconcile rent payments in property management systems.
Qualifications & Requirements
Experience
- Minimum 2 years of experience in property management, leasing, or administrative support.
- Prior experience working with U.S.-based property management companies preferred.
Technical Skills
- Proficiency in property management software (AppFolio, Buildium, Yardi, or Propertyware).
- Strong computer literacy — Google Workspace, Microsoft Office, and CRM tools.
Languages
- Fluent in both English and Spanish (written and spoken) — required.
Soft Skills
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Attention to detail and ability to work independently in a remote setup.
- Positive, solution-oriented attitude and ability to manage challenging tenant interactions.
Additional Requirements
- Must be currently residing in the Philippines or Latin America.
- Must have a stable internet connection and a remote-ready workstation.
Compensation and Benefits
- Permanent work-from-home setup
- Ongoing training and professional development opportunities
- Collaborative and supportive work environment
- Competitive salary
Originally posted on Himalayas