Revenue Cycle Supervisor (Accounts Receivable)
- 工作类型：行政官员 - 正规/临时：定期 - 每周小时：35 - 标准工作时间表：核心业务时间星期一至周五，日程有所不同 - 建筑：400凯尔比街，福特利州新泽西州 - 工资范围：66,300.00美元-78,000.00美元。本职位发布中列出的补偿范围反映了纽约市大都会地区的市场率。实际薪酬可能根据候选人的地理位置而异，根据当地劳动力市场条件._ 选出这个职位的最终获得者薪资将根据各种因素确定，包括但不限于部门预算，资格，经验，教育，许可证，专业和培训。上述招聘范围代表大学在派出时善良的诚信和合理估计可能收取赔偿范围._ * * * 职务总结收入周期监督员 （应收账户）负责对未缴纳医疗费用的单位 （政府和所有第三方支付人）的日常监管。监督员负责单位的业绩，工作质量，效率以及遵守政策和法规。* * * 责任 **运营** - 一个负责处理和收取未付费专业医疗索赔 （政府和所有第三方支付人）的商务部门日常管理。- 组织并监督人员按照操作协议进行工作以实现最大效率。- 定期协助评估正在进行的运作和计划，以便有效地利用资源。评估新的工作流程，战术，任务或功能的必要性。- 管理 AR 后续专家升级的特殊情况和/或更高复杂性调用解决方案。- 在政府和非政府组织第三方付款者环境中保持全面的实操了解，对结算和收费的所有方面进行了彻底的了解。- 协助确定由付款人环境变化的问题所造成的解决方案。- 定期与管理层会面，审查费用，
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- Job Type: Officer of Administration
- Regular/Temporary: Regular
- Hours Per Week: 35
- Standard Work Schedule: Core business hours Monday-Friday, schedules vary
- Building: 400 Kelby Street, Fort Lee NJ
- Salary Range: $66,300.00 - $78,000.00
_The compensation range listed in this job posting reflects the market rate for the New York City Metropolitan area. Actual compensation may vary depending on the geographic location of the candidate, in accordance with local labor market conditions._
_The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting._
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Position Summary
The Revenue Cycle Supervisor (Accounts Receivable) is responsible for day-to-day supervision of a unit that is responsible for working and collecting on unpaid professional medical claims (government and all third-party payers). The Supervisor is responsible for the unit's performance, work quality, efficiency, and compliance with policies and regulations.
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Responsibilities
**Operations**
- Day-to-day management of a business unit that is responsible for working and collecting unpaid professional medical claims (government and all third-party payers).
- Organizes and supervises staff to work in accordance with operating protocols to achieve maximum efficiency.
- Assists with the evaluation of ongoing operations and programs on a regular basis for efficient use of resources. Assesses the need for new workflows, tactics, tasks, or functions.
- Manages “special situation” and/or higher complexity calls escalated by AR Follow-up Specialists for resolution.
- Maintains a thorough working knowledge of all aspects of billing and collection in both governmental and non-governmental third-party payer environments.
- Assists in determining solutions to problems created by changes in the payor environment.
- Monitor work queues to ensure tasks are completed timely and accurately. Perform routine quality audits under direction from management
- Develops procedures and work practices designed to maximize Accounts Receivable performance and overall collection activities. Adheres to the priority matrix to complete daily tasks.
- Meets regularly with Management to review charges, collection, adjustments, and denial trends related to charge capture and billing.
- Reports the status of the Unit with respect to staffing, work tools, reports, potential problems, changes, and requirements to the CRO Revenue Cycle Manager and Director.
**Strategic**
- Develops and maintains a good, productive, and collaborative relationship with departmental management and representatives.
- Work collaboratively with clinical departments to establish effective communications to further the efficiency of the revenue cycle process.
**People**
- Promotes staff professionalism and performance with coaching, training, and feedback.
- Assist the unit manager with staff performance evaluations. Under the direction of management, takes corrective action with staff in accordance with institutional HR guidelines.
**Compliance & Other**
- Performs other revenue cycle tasks as assigned by management as a member of a large central business office.
- Represents the FPO on committees, task forces, and workgroups as assigned.
- Conforms to all applicable HIPAA, Billing Compliance, and safety policies and guidelines.
_This list of duties and responsibilities is not intended to be all-inclusive and may be expandable to include other duties or responsibilities as necessary._
**Please note:** While this position is primarily remote, candidates must be in a Columbia University-approved telework state. There may be occasional requirements to visit the office for meetings or other business needs. Travel and accommodation costs associated with these visits will be the responsibility of the employee and will not be reimbursed by the company.
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Minimum Qualifications
- Requires a bachelor’s degree or equivalent in education and experience.
- Minimum of 3 years of experience in customer service in medical billing or third-party payer environment with knowledge of CPT, ICD-10, and HCPC coding and medical terminology.
- An equivalent combination of education and experience may be considered.
- Demonstrated skills in A/R management, problem assessment, and resolution, and collaborative problem-solving in complex, interdisciplinary settings. Including proficiency in health insurance billing, collections, and eligibility as it pertains to commercial and managed care, self-pay reimbursement concepts, and overall operational impact.
- Ability to work collaboratively with a culturally diverse staff and patient/family population, strong customer service skills, demonstrating tact and sensitivity in stressful situations.
- Ability to work independently, follow through, and handle multiple tasks simultaneously.
- Excellent verbal and written communication skills.
- Intermediate level proficiency of Microsoft Office (Word & Excel) or similar software is required, and an ability and willingness to learn new systems and programs.
- Must be a motivated individual with a positive and exceptional work ethic.
- Ability to educate and train all levels of professional staff.
- Must successfully complete systems training requirements.
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Preferred Qualifications
- At least 2 years of direct supervisory experience is preferred.
- Knowledge of Epic and GE/IDX billing systems is preferred.
- Certified Coder is preferred.
- Managed care industry experience is preferred.
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Other Requirements
**Patient Facing Competencies**
**Minimum Proficiency Level**
Accountability & Self-Management
Level 3 - Intermediate
Adaptability to Change & Learning Agility
Level 2 - Basic
Communication
Level 2 - Basic
Customer Service & Patient Centered
Level 3 - Intermediate
Emotional Intelligence
Level 2 - Basic
Problem Solving & Decision Making
Level 3 - Intermediate
Productivity & Time Management
Level 3 - Intermediate
Teamwork & Collaboration
Level 2 - Basic
Quality, Patient & Workplace Safety
Level 3 - Intermediate
**Leadership Competencies**
**Minimum Proficiency Level**
Performance Management
Level 2 - Basic
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Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.