资深内部客户经理 - 医疗保健
Sr Inside Account Executive Healthcare
我们世界级的销售和支持团队直接与各类企业合作，提供满足客户独特需求的产品和服务。我们致力于了解客户，并使用行业领先的销售工具和技术来找到最佳解决方案。我们不断探索实现目标的新方法，花时间提升技能并投资于职业发展，以便在销售内外都能享受丰厚的机会并实现职业成长。
负责通过从经济决策者（EBIs）和技术决策者（TBIs）处获得增量和续约合同来推动客户账户的增长和盈利能力。这个战略销售职位专注于制定和执行客户账户增长计划，与品类专家和客户支持团队协作，并通过电话、视频和数字工具与联系人互动。
你将负责：
- 使用指定的销售工具优先处理任务，提高效率并记录客户互动（例如，Prioritized Insights、Tenfold、SFDC）。
- 与品类专家和客户支持团队合作，执行增长计划并提升客户的购买体验。
- 与收入管理团队合作，做出定价决策并确保合同条款的合规性。
- 展示高级商业敏锐度和销售方法论，在主账户和站点层面识别增量机会，同时了解竞争环境。
- 运用对客户所在行业采购流程的专业知识，支持产品选择和标准化。
- 通过获得程序化和交易机会来推动客户账户增长，并确保所有客户现场的合规性。
- 实施并推广新旧客户项目，以最大化合规性和盈利能力。
- 与CSC团队合作，管理客户体验并完成维护请求。
- 建立并维护与客户内部高管的关系，以支持长期增长。
你将带来的优势：
- 强烈的成果导向动力，具备积极主动、解决问题的思维模式。
- 在克服挑战和适应变化情况方面具有韧性。
- 在管理项目、业务开发和复杂交易方面有成功经验，能够从启动到完成全程跟进。
- 能够通过有影响力的演示和顾问式销售有效与高层管理人员沟通。
查看英文原文
Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
Responsible for driving account growth and profitability by securing incremental and renewal contractual commitments from Economic Buying Influences (EBIs) and Technical Buying Influences (TBIs). This strategic sales position focuses on developing and executing account growth plans, collaborating with category experts and customer support teams, and engaging contacts through phone, video, and digital tools.
What you’ll be doing:
- Use prescribed sales tools to prioritize activities, drive efficiency, and document customer interactions (e.g., Prioritized Insights, Tenfold, SFDC).
- Partner with category experts and customer support teams to execute growth plans and enhance the customer purchasing experience.
- Collaborate with the Revenue Management Team to make discretionary pricing decisions and ensure compliance with contract terms.
- Demonstrate advanced business acumen and sales methodologies to identify incremental opportunities at both master and site levels while understanding the competitive landscape.
- Apply expertise in customer industry buying processes to support product selection and standardization.
- Drive account growth by securing programmatic and transactional opportunities and ensuring compliance at all account sites.
- Implement and ramp up new and existing customer programs to maximize compliance and profitability.
- Engage with the CSC team to manage customer experiences and complete maintenance requests.
- Build and maintain relationships with senior executives within the customer base to support long-term growth.
What you bring to the table:
- Strong motivation to achieve results with a proactive, solutions-driven mindset.
- Resilience in overcoming challenges and adapting to changing circumstances.
- Proven track record in managing programs, business development, and complex deals from initiation to completion.
- Ability to effectively engage with senior-level executives through impactful presentations and consultative selling.
- Expertise in negotiation, client management, and insight-driven sales strategies.
- Skilled in setting targets, designing growth plans, and collaborating with sales teams.
- Strong acumen in business, finance, operations, and technology, with advanced analytical skills to interpret customer data and industry trends.
- Independent, adaptable, and capable of excelling in dynamic environments.
- Extensive experience in account management, prospecting, and business-to-business sales, with a focus on retention and growth.
What’s needed- Basic Qualifications:
- Minimum of 4 years of sales experience.
- High School Diploma / GED or equivalent work experience.
- Experience using Microsoft Office and other basic software tools
What’s needed- Preferred Qualifications:
- Bachelor’s degree or equivalent work experience.
- Knowledge of office supplies, facility and breakroom products, business furniture, print and promotional products.
We Offer:
- Inclusive culture with associate-led Business Resource Groups.
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits.
*The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
Originally posted on Himalayas