媒体客户经理 - 食品饮料,客户销售与洞察
Media Account Manager - Food & Beverage, Client Sales & Insights
让我们携手无往不利!
Circana 是一家领先的科技、人工智能和数据解决方案提供商,为消费品公司、制造商和零售商提供服务。我们的预测分析和 Liquid Data® 平台帮助客户衡量市场份额,发现消费者行为并推动增长——依托六十年的专业经验以及广泛而高质量的数据集。
在 Circana,我们因对持续学习和成长的热情而充满动力,我们自由地寻求和分享反馈,并在一个灵活且适应工作与个人生活的环境中庆祝大大小小的胜利。我们是一家致力于促进包容性和归属感的全球公司。我们重视并庆祝每个人带来的独特经历、文化和观点。通过拥抱多样化的背景、技能、专业知识等,我们为员工、客户和社区创造了更强大、更具创新性的环境。在这里,你可以始终如一地展现真实的自己。加入我们包容、专注的团队,一起成为挑战者,承担结果,保持好奇心。Circana 荣幸获得 Great Place To Work® 的 Certified™ 认证。这一备受推崇的奖项完全基于现任员工对在 Circana 工作体验的评价。
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我们的关键销售技能
我们商业成功的核心是一支结合战略洞察力、以客户为中心和执行卓越的专业团队。这些技能代表了为客户创造价值和推动业务可持续增长所需的核心能力。
- 有效呈现解决方案:提供定制化、有说服力的解决方案,符合客户需求并推动行动。
- 了解购买影响因素:识别关键决策者并理解他们的动机和影响力。
- 应对买家冷漠:识别并探索客户的犹豫,挖掘新的需求或机会。
- 理解客户需求:作为公认的专家,用客户业务语言和业务背景阐述客户需求。
- 具备韧性:在挫折中保持冷静和积极;在困难时期帮助他人保持生产力。
- 管理不确定性:在不确定的情况下保持专注和冷静;引导他人应对变化。
你将做什么?
我们的团队由媒体和分析专业人士组成,他们致力于为客户提供卓越的服务和可衡量的价值。
查看英文原文
Let’s be unstoppable together!
Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.
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Our Critical Sales Skills
At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.
- Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
- Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
- Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
- Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
- Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
- Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.
What will you be doing?
Our team is composed of media and analytics professionals who are dedicated to delivering exceptional service and measurable value to our clients. You will find success on this team by leveraging your analytical problem-solving, communication, and relationship-building skills to deliver actionable insights, drive client adoption of Circana's solutions, and support long-term client success.
We're hiring an Account Manager to support client relationships with platform clients in the CPG and OTC industries. The Account Manager will work closely with client operators and key stakeholders, translating business objectives into measurement and media solutions that drive action. In addition to delivering high-quality analytical outputs, the Account Manager serves as a trusted day-to-day partner, helping clients maximize value from Circana's capabilities while representing the voice of the client internally to support product innovation and continuous improvement.
Job Responsibilities
- Support the execution of audience targeting, optimization, and measurement workflows, partnering with internal and external stakeholders to ensure timely and accurate delivery of client solutions.
- Leverage Circana's shopper and purchase-based data assets to identify insights and provide audience recommendations that align with client objectives and campaign goals.
- Partner with Account Managers and Client Leads to support advertiser relationships, prepare client deliverables, and contribute to ongoing account growth opportunities.
- Partner with Senior Account Manager to monitor business trends, campaign activity, and client performance across Circana's Media product portfolio to identify opportunities for optimization and strategic recommendations.
- Collaborate with Product, Operations, Analytics, Data Science, and Client Insights teams to deliver solutions that meet client needs and proactively address challenges.
- Respond to client requests with a strong focus on quality, attention to detail, problem-solving, and exceptional client service.
- Build knowledge of the Food & Beverage industry, media ecosystem, and shopper behavior trends to help inform audience strategies and client recommendations.
Requirements
- Required Bachelor’s degree in Business, Marketing, Economics, Statistics or a related quantitative or marketing field.
- Detail-oriented, organized, and proactive in task-management skills.
- Excellent written and verbal communications skills, with ability to tailor messages to a variety of internal and external stakeholders.
- Ability to thrive in a constantly evolving, agile environment.
- Intermediate proficiency in Microsoft Excel and Microsoft PowerPoint.
- Preferred 1-2 years’ experience in an insights and analytics or account management role.
- Preferred 1-2 years’ experience in the media advertising ecosystem.
Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
- Stay Curious: Being hungry to learn and grow, always asking the big questions.
- Seek Clarity: Embracing complexity to create clarity and inspire action.
- Own the Outcome: Being accountable for decisions and taking ownership of our choices.
- Center on the Client: Relentlessly adding value for our customers.
- Be a Challenger: Never complacent, always striving for continuous improvement.
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
- Commit to each other: Contributing to making Circana a great place to work for everyone.
This position can be located in the following area(s): Remote, USA. Chicago, IL or New York, NY preferred.
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $56,000.00 to $66,000.00 USD.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.
You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.
This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.
Originally posted on Himalayas