Remote Customer Service and Amazon Account Specialist
这是一个远程职位。你愿意作为我们的远程客户服务和亚马逊账户专家在动态，快速的环境中卓越？你想在做出全球积极影响的工作时充分发展你的职业生涯吗？不要犹，今天申请并成为菲律宾总部的我们特殊远程团队的一部分！在这个角色中，你将是我们品牌的友好声音，通过电子邮件，聊天和电话回答客户询问。你会提供指导，建立关系，确保最好的客户体验。加上，你将能够通过管理和优化我们的亚马逊帐户来展示自己的技能和知识。虽然我们的精英和专业团队主要位于菲律宾，但我们强烈鼓励来自菲律宾各地的申请人加入我们。然而，我们认识到来自世界各地的才能和潜力，其他地方的候选人绝对欢迎申请。这种机会是为自动化人士提供服务和电子商务热情而理想的。你需要强大的沟通技能，计算机使用能力，能够独立地提供高质量的工作，以及稳定的互联网连接。如果这听起来像你，那么加入我们为提供最佳客户体验的使命！责任 · 为我们的客户提供电子邮件，聊天和电话支持的人员 · 快速有效地响应客户查询，解决任何问题 · 主动地发现不满意的客户并采取行动来解决他们的担忧 ·定期发送新闻通讯，安排社交媒体和博客帖子，促进与我们的追随者互动 ·管理我们的亚马逊帐户，优化列表和处理有关我们的产品的客户查詢在亚马逊如何申请 ·填写表格并上传简历。· 完成和提交评估 （未完成评估的申请将不考虑）. · 我们会联系你安排视频通话面试。我们很高兴审查你的申请，并期待着很快见到你！要求 · 在虚拟助理，客户服务或亚马逊账户管理等职位上有相关经验 · 优秀的书面和语音英语技能 · 强大的客户服务经验，包括电话，聊天和电子邮件支持 · Ex
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This is a remote position.
Are you eager to excel in a dynamic, fast-paced environment as our Remote Customer Service and Amazon Account Specialist? Are you looking to fully develop your career while doing work that has a positive impact around the globe? Don't hesitate, apply today and become part of our exceptional remote team based in the Philippines! In this role, you'll be the friendly voice of our brand, answering customer queries via email, chat, and phone. You'll provide guidance, build relationships, and ensure a top-notch customer experience. Plus, you'll get to display your skill and knowledge by managing and optimizing our Amazon account. This position is fully remote, giving you the freedom to work from the comfort of your home. While our brilliant and dedicated team is predominantly based in the Philippines, we highly encourage applicants from all around the Philippines to join us. However, we recognize talent and potential from all corners of the globe, and candidates from other locations are definitely welcome to apply. This opportunity is perfect for self-motivated individuals with a passion for customer service and e-commerce. You'll need strong communication skills, proficiency in computer usage, the ability to deliver high-quality work independently, and a stable internet connection. If this sounds like you, then join us in our mission to deliver the best customer experience possible! Responsibilities
· Be the go-to person for our customers, offering email, chat, and phone support
- Respond to customer queries swiftly and effectively, resolving any issues that arise
- Spot unsatisfied customers proactively and take the initiative to address their concerns
- Regularly send newsletters, schedule social media and blog posts, fostering interaction with our followers
- Manage our Amazon account, optimizing listings and handling customer queries related to our products on Amazon
How to Apply
· Fill in the form and upload your resume.
- Complete and submit the assessment (Applications without a completed assessment will not be considered).
- We will reach out to you to schedule a video call interview.
We are excited to review your application and look forward to meeting you soon!
Requirements
- Relevant experience in roles such as Virtual Assistant, Customer Service, or Amazon Account Management
- Excellent written and spoken English skills
- Strong experience in customer service, including phone, chat, and email support
- Experience in managing Amazon accounts is preferred, but not required
- Proficiency in word-processing software, spreadsheets, and online calendars
- Exceptional communication and interpersonal skills
- Superior time management and organizational skills
- Stable, high-speed internet connection
- Full-time availability, with the ability to work between 2AM-11AM Manilla Time Zone.
Benefits
- Competitive salary
- Permanently remote work from home
- Paid holidays and sick days
- Performance bonuses and more
- Remote working team located in the Philippines
Originally posted on Himalayas