培训师 – 工具与流程
Trainer – Tools & Process
职位描述
我们正在招聘一名培训师，负责开展现场、基于模拟的培训课程，帮助新老团队成员熟练使用客户交付所需的工具。
该职位重点通过实践教学和分级模拟，提升学员在CRM、项目管理系统和沟通平台方面的实际操作能力，模拟真实客户工作流程。
任职要求
- 至少2年的培训、赋能或运营经验，最好是在BPO、SaaS或虚拟助理环境中。
- 熟练使用HubSpot、Pipedrive、Asana以及沟通工具（Slack、Zoom、Gmail、Notion或ClickUp）。
- 具备优秀的引导、沟通和演示技能，能够应对多样化的学习者。
- 有设计和评估基于模拟或能力的测评经验。
- 高度有条理，能够管理多个培训小组并保持质量标准。
优先考虑的技能
- 熟悉CRM配置、工作流自动化或项目管理系统。
- 了解成人学习原理、LMS工具和能力框架。
- 具备较强的分析思维，能够评估学员表现和学习趋势。
部门：学习与发展
工作安排：远程/混合
薪资：30,000–45,000 PHP/月（根据经验和绩效而定）
最初发布于Himalayas
查看英文原文
About the Role
We’re hiring a Trainer – Tools & Process to run live, simulation-based training cohorts that prepare new and existing team members to perform effectively using the tools essential to client delivery.
This role focuses on building practical proficiency in CRMs, project management systems, and communication platforms through hands-on instruction and graded simulations designed to mirror real client workflows.
Qualifications
- Minimum 2 years of experience in training, enablement, or operations — preferably in a BPO, SaaS, or virtual assistant environment.
- Strong proficiency with HubSpot, Pipedrive, Asana, and communication tools (Slack, Zoom, Gmail, Notion, or ClickUp).
- Excellent facilitation, communication, and demonstration skills with diverse learners.
- Experience designing and grading simulation-based or competency-based assessments.
- Highly organized, with the ability to manage multiple training cohorts and maintain quality standards.
Preferred Skills
- Familiarity with CRM configuration, workflow automation, or project management systems.
- Knowledge of adult learning principles, LMS tools, and competency frameworks.
- Strong analytical mindset for assessing trainee performance and learning trends.
Department: Learning & Development
Work Setup: Remote / Hybrid
Compensation: PHP 30,000–45,000/month (based on experience and performance)
Originally posted on Himalayas