社交媒体经理
Social Media Manager
ConnectWise是一家行业领先、全球知名的软件公司，在北美、EMEA和APAC地区拥有超过3,000名同事。作为一家以社区为驱动的软件公司，我们致力于技术解决方案提供商的成功，我们的产品组合帮助超过45,000家合作伙伴更好地管理业务、更高效地销售、自动化服务交付，并远程控制技术，从而持续提供出色的客户体验。
我们的公司由我们的联系、我们的同事和我们的社区所驱动。我们接纳所有人。
变革者、创新者、文化爱好者——以及人类。
我们鼓励探索和辩论。我们把关键时刻视为里程碑。
我们看到你，也重视你独特的贡献。我们包容、积极的文化为每一位同事奠定了基础，使他们因自己的观点和技能而受到重视，让你选择如何做出改变。
好奇吗？阅读这个机会，了解你如何在ConnectWise做出改变！
职位概述：
社交媒体经理负责领导、执行和扩展有机B2B社交媒体策略，旨在提升ConnectWise品牌权威性、受众参与度和社区增长，针对技术受众和IT专业人士。我们寻找一位具备将企业叙事、信息框架和思想领导力内容转化为社交优先内容策略的专业人士，以推动MSP、客户和技术专业人士的知名度、参与度和可信度。
此职位聚焦于企业品牌执行、运营效率和现场营销放大。理想的候选人能够利用现代营销流程，结合对Sprinklr等企业管理系统以及前沿AI工具的深入理解，实现操作自动化、洞察合成，并规模化交付高影响力的数字和体验内容。
主要职责与工作内容：
- 在核心企业社交渠道上制定并执行全面的B2B社交媒体策略，确保信息符合既定叙事框架、公司目标和定义的买家画像。
- 使用Sprinklr作为核心企业管理系统，负责日常平台治理、发布、监听和报告。
- 实施并优化AI驱动的工作流程（例如，自动标签、LLM文案撰写、智能排期、社交监听摘要），以提高市场响应速度和运营效率。
查看英文原文
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
• Provides support to the Digital Marketing teams, with a high attention to detail•• Researches, analyzes, and documents findings•• May coach and review the work of other team members•• Develops and execute a comprehensive social media strategy to align with company goals•• Oversees all aspects of social media including content, analytics, customer interactions, etc. •• Manages a social media agency to assist with execution of the organizations strategy •• Develops social media strategies specific to our owned accounts, profiles, and channels•• Creates engaging and shareable content tailored for each platform, including text, image, and video content•• Collaborates with the marketing team to ensure brand consistency and alignment with overall marketing campaigns•• Monitors and engages with the online community, responding to comments, messages, and mentions in a timely and professional manner•• Plans and executes social media advertising campaigns, optimizing for reach, engagement, and conversion.•• Manages budget effectively and provides detailed performance reports•• Utilizes social media analytics tools to track performance, identify trends, and adjust strategies accordingly•• Stays updated on industry trends, competitor activities, and emerging platforms to ensure the company's social media presence remains innovative and competitive
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.