Virtual Assistant (Customer Support, Admin, SEO, Bookkeeping)
职位标题：全职虚拟助理 （客户支持，管理员，SEO,会计师）工作说明：我们正在寻找一个高度组织和主动的全职虚假助理。这个角色是理想的，适合在快速发展环境中繁荣的人，有效沟通者，热衷于支持小企业运营。助手将支持日常行政需求，确保及时的客户服务，维护网站内容，并协助轻松的会计和 SEO 任务。关键责任：客户服务 & 通信 · 及时和专业地响应客户支持电子邮件和网站聊天 · 保持与客户提供帮助，解决方案的语气来支持销售工作网站和营销支持 · 根据需要更新和维护网站内容 （非技术）· 设置和管理 Klaviyo 电子邮件支持道 · 在 SEO 优化的博客写作中协助 （产品提示，教程，更新）行政任务 · 组织文件，文档和安排等一般管理人员支持 · 主动标记任何问题或处理管理挑战 · 执行包括 Xero 调整 （如果有必要的话提供培训）的基本会计任务资格：· 经验证明的管理支持和客户服务 （最好是电子商务或基于服务的企业）· 与 Klaviyo （或者类似的电子邮件平台）的体验是一个强大优势 ·熟悉 SEO 和博客写作优先 ·基本了解 Xero 或学习意愿 ·强大的英语沟通技能 （口头和书面）·出色的时间管理和组织能力 ·高水平的完整性和问责制 ·必须积极透明地沟通问题和进展工作时间：· 10:00 AM 4:00 PM 马尼拉时间 （星期一至周五）·周末可用性 TBD 根据客户查询量原始发布在喜马利亚山。
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Job Title: Full-Time Virtual Assistant (Customer Support, Admin, SEO, Bookkeeping)
Job Description:We are seeking a highly organized and proactive Full-Time Virtual Assistant. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and is passionate about supporting small business operations. The assistant will support day-to-day administrative needs, ensure timely customer service, maintain website content, and assist with light bookkeeping and SEO tasks.
Key Responsibilities:
Customer Service & Communication
- Respond to customer support emails and website chat in a timely and professional manner
- Maintain a helpful, solution-focused tone with customers to support sales efforts
Website & Marketing Support
- Update and maintain website content as needed (non-technical)
- Set up and manage Klaviyo email support channels
- Assist in SEO-optimized blog writing (product tips, tutorials, updates)
Administrative Tasks
- General admin support such as organizing files, documentation, and scheduling
- Proactively flag any issues or process challenges to management
Bookkeeping
· Perform basic bookkeeping tasks including Xero reconciliation (training provided if needed)
Qualifications:
- Proven experience in administrative support and customer service (preferably eCommerce or service-based businesses)
- Experience with Klaviyo (or similar email platforms) is a strong plus
- Familiarity with SEO and blog writing is preferred
- Basic understanding of Xero or willingness to learn
- Strong English communication skills (verbal and written)
- Excellent time management and organizational abilities
- High level of integrity and accountability
- Must be proactive and transparent in communicating issues and progress
Working Hours:
- 10:00 AM 4:00 PM Manila Time (Monday to Friday)
- Weekend availability TBD based on customer inquiry volume
Originally posted on Himalayas