平台主管
Head of Platforms
职位描述
我们正在寻找一位杰出的领导者，负责构建并领导Thatch for Platforms的产品和市场推广。您将制定业务的长期战略，将该战略转化为产品和商业优先事项，并打造一支能够实现雄心勃勃愿景的世界级团队。
您将成为财富500强企业高管的可信顾问，帮助他们应对医疗福利分发的复杂性，并发现Thatch可以为他们的业务和客户创造价值的新方式。您需要具备技术深度，指导我们的平台走向正确的长期方向；具备商业判断力，将客户需求转化为可持续增长；同时具备领导能力，吸引、培养并留住优秀人才。
这是一个高度跨职能的角色，对Thatch的产品、技术和市场推广策略有重大影响。如果您喜欢在长期战略与实际执行之间来回切换，擅长人才培养，并在一个复杂的行业中打造定义行业的业务，那么您会在这里如鱼得水。如果这令您感到兴奋，我们很期待与您交谈！
您将负责
- 为Thatch for Platforms设定愿景和长期战略，明确我们的定位、竞争方式以及需要构建的能力
- 领导Platforms团队，涵盖产品和市场推广，围绕统一的战略、路线图和运营计划协调团队
- 负责平台业务的表现，包括合作伙伴获取、实施、采用、留存、扩展以及整体客户健康状况
- 建立用于评估业务健康状况的目标、指标和运营节奏，优先安排投资，并确保组织对结果负责
- 在Thatch内部代表平台合作伙伴的声音，与工程、增长、销售、运营、实施及公司管理层协作，推动客户和业务成果
- 招募、带领和发展一支高绩效的多学科团队，营造一个优秀人才可以成长、承担责任并做出职业生涯最佳工作的环境
- 识别新兴的市场、客户和技术趋势，并利用这些趋势塑造Thatch的整体公司战略
我们期望的背景
- 出色的高管形象和沟通技巧，能够与大型复杂企业的高管建立信任并影响决策
查看英文原文
About the role
We’re looking for an exceptional leader to build and lead Thatch for Platforms across product and go-to-market. You’ll set the long-term strategy for the business, translate that strategy into product and commercial priorities, and develop a world-class team capable of executing against an ambitious vision.
You’ll serve as a trusted advisor to C-level executives at Fortune 500 businesses, helping them navigate the complexities of distributing healthcare benefits and identifying new ways Thatch can create value for their businesses and customers. You’ll bring the technical depth to guide our platform in the right long-term direction, the commercial judgment to turn customer needs into durable growth, and the leadership ability to attract, develop, and retain exceptional talent.
This is a highly cross-functional role with meaningful influence over Thatch’s product, technology, and go-to-market strategy. You’ll thrive here if you love moving between long-range strategy and hands-on execution, developing people, and building a category-defining business in a complex industry. If this energizes you, then we would love to talk to you!
What you'll do
- Set the vision and long-term strategy for Thatch for Platforms, establishing where we play, how we win, and the capabilities we need to build
- Lead the Platforms organization across product and go-to-market, aligning the team around a unified strategy, roadmap, and operating plan
- Own the performance of the platform business, including partner acquisition, implementation, adoption, retention, expansion, and overall customer health
- Establish the goals, metrics, and operating rhythms used to evaluate the health of the business, prioritize investments, and hold the organization accountable for results
- Represent the voice of platform partners across Thatch and collaborate with engineering, growth, sales, operations, implementation, and company leadership to drive customer and business outcomes
- Recruit, lead, and develop a high-performing multidisciplinary team, creating an environment where exceptional people can grow, take ownership, and do the best work of their careers
- Identify emerging market, customer, and technology trends and use them to shape Thatch’s broader company strategy
Background we're looking for
- Exceptional executive presence and communication skills, with the ability to build credibility and influence decisions with C-level leaders at large, complex enterprises
- 10+ years of experience building and scaling enterprise software, platform, or technology-enabled businesses, including significant leadership responsibility
- Experience leading across both product and go-to-market functions, with a track record of turning strategy into measurable customer and commercial outcomes
- Strong technical aptitude and product judgment, with the ability to engage deeply on architecture, integrations, data, security, and scalability without needing to be the primary technical implementer
- Demonstrated success developing strategy in an ambiguous environment and translating it into clear priorities, operating plans, and execution
- A track record of recruiting, managing, and developing high-performing teams and leaders
- Strong commercial judgment and experience navigating complex enterprise sales, implementation, adoption, retention, and expansion motions
- A continuous growth mindset, with a desire to work in an extremely fast-paced and results-oriented environment
- High ownership to improve your craft, develop your team, create exceptional outcomes for customers, and contribute to our goals as a company
We hire for potential — even if you don't meet all the criteria listed here, we encourage you to apply!
Experience we’d be particularly excited about
- An understanding of healthcare, employee benefits, insurance, or another highly regulated industry
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:
- 30 minute video meeting to talk through your background and interest in Thatch
- 45 minute video meeting with the hiring manager to dive deeper into your experience and the role
- 30 minute video meeting to meet 2-3 members of the team
- 30 minute video meeting with the hiring manager to work through a live case study
- 30 minute video meeting with our founders to discuss your approach to culture and our operating principles
Estimated Compensation Range
$190,000—$210,000 USD
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.