专业服务工程师 - 远程（美国）
Professional Services Engineer - Remote (US)
创新始于你
在Belden，创新创造可能——对我们的员工、客户以及我们服务的社区而言。我们连接人、信息和想法，解决世界上最复杂的连接挑战，将好奇心转化为有意义的影响。在这里，你会承担具有挑战性的工作，支持你的成长，并赋予你塑造未来的能力。你将与全球团队合作，获得多元视角，并为超越我们业务的解决方案做出贡献——为周围的世界创造价值。
我们共同塑造数字化的未来，并为下一代创新铺平道路。
职位概述
Belden的专业服务工程师是负责交付高级自动化网络和网络安全解决方案的关键客户接触专家。在此职位上，你将评估、设计、实施、配置、调试和优化复杂的IT和OT网络环境，确保每次合作中都实现卓越的客户满意度。
向专业服务总监汇报，你将运用在网络架构、数据保护和编排最佳实践方面的深厚专业知识，提升客户网络的性能和可靠性。你的贡献将直接支持客户成功，同时巩固Belden在工业网络解决方案领域的领导地位。职责包括：
- 进行深入的网络和网络安全评估、审计和健康检查，识别改进机会并推荐最佳实践解决方案。
- 编制和维护全面的评估报告、技术文档及相关客户支持材料。
- 作为技术顾问，与项目经理和客户利益相关者合作，实施高级配置和集成。
- 领导部署规划、设备准备和现场实施活动，包括硬件安装和软件配置。
- 在现场和远程安装和集成解决方案，确保遵循既定的方法论、流程和系统要求。
- 为客户提供和合作伙伴提供其环境中集成点的配置需求支持。
- 在整个产品套件、实施方法论和相关技术方面提供专业领域知识。
- 确保客户解决方案的成功安装、调试和验证。
查看英文原文
Innovation Starts With You
Propel your career at Belden, where innovation creates possibilities—for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world’s most complex connectivity challenges, turning curiosity into meaningful impact. Here, you’ll take on work that challenges you, supports your growth, and empowers you to shape what’s next. You’ll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business—creating value in the world around us.
Together, we are shaping the future of digitization and paving the way for the next generation of innovation.
Job Summary
Belden’s Professional Services Engineer serves as a key customer-facing expert responsible for delivering advanced automated networking and cybersecurity solutions. In this role, you will assess, design, implement, configure, commission, and optimize complex IT and OT network environments, ensuring exceptional customer satisfaction throughout every engagement.
Reporting to the Director of Professional Services, you will apply deep expertise in network architecture, data protection, and orchestration best practices to improve performance and reliability across customer networks. Your contributions will directly support client success while reinforcing Belden’s position as a leader in industrial networking solutions. Responsibilities include:
- Conduct in‑depth network and cybersecurity assessments, audits, and health checks to identify improvement opportunities and recommend best‑practice solutions.
- Prepare and maintain comprehensive assessment reports, technical documentation, and related customer‑support materials.
- Serve as a technical consultant, partnering with project managers and customer stakeholders to implement advanced configurations and integrations.
- Lead deployment planning, equipment preparation, and on‑site implementation activities, including hardware installation and software configuration.
- Install and integrate solutions both onsite and remotely, ensuring adherence to established methodologies, processes, and system requirements.
- Support customers and partners with configuration requirements for integration points within their environments.
- Provide subject‑matter expertise across the full product suite, implementation methodologies, and relevant technologies.
- Ensure successful installation, commissioning, and validation of customer solutions.
- Develop and deliver customized technical training for customers, installers, engineers, and other key audiences.
- Optimize network designs and configurations to meet customer needs.
- Complete solution handover to support teams, ensuring smooth operational transition.
Education & Experience
- 5+ years of experience in solution creation in an industrial automation networking environment
- Bachelor's degree in engineering, information technology or computer science
- Experience with a service delivery role in an industrial automation market
- Experience and technical know-how in network communications
Abilities
- Deep understanding of networking disciplines including cybersecurity, network architecture, edge computing, data orchestration, and wireless technologies.
- Strong analytical skills with proven experience identifying root‑cause network issues and delivering effective, timely solutions.
- Excellent communication and customer‑engagement capabilities, with the ability to understand requirements and deliver customized technical training across diverse audiences.
- High proficiency in preparing clear, detailed assessment reports, technical documentation, and architectural deliverables with strong attention to accuracy.
- Demonstrated success in similar roles within the networking, industrial automation, or telecommunications sectors.
- Ability to work independently or within multidisciplinary teams to meet goals and deliver high‑quality outcomes.
Preferred Certifications
· Cisco CCNA / CCNP / CCDP
· Ability to travel to perform the duties of the role (Travel Frequency: +50%)
Let’s Create Possibilities Together.
Join a global community shaping the future of intelligent connectivity. At Belden, you’ll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you.
These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.
Applicants can expect a base compensation range of $110,000 - $160,000.00, plus benefits and additional incentives based on the level of the role. This is the reasonable estimate that Belden believes it might pay for this job based on applicable circumstances at the time of posting. Belden may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant’s experience, qualifications, and geographical location.
Belden also offers hybrid and remote work practices where feasible and provides employees with benefits that could include health/dental/vision, long term/short term disability, life insurance, HSA/FSA, matching retirement plans, paid vacation, parental leave, employee stock purchase plan, paid leave for volunteer work in your community, training opportunities, professional talent management and succession planning, corporate health well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability!
Originally posted on Himalayas