Admin Support
工作规格:我们正在寻找一个细节导向的管理员/支持专家加入我们的团队。这个个人将在管理"售后"方面发挥重要作用,确保销售后流程得到有效和有效处理。通过关注细节,这一角色确保了无的行政过程并帮助保持与客户的强大积极关系。关键责任:管理和处理有关各种行政任务:支持和管理人员:管理收件箱查询 核心 /销售暂停 招聘损失和损失服务提醒信用卡存款 PMR / 新租金联系 管理收件盒中咨询问题专业人士 暂停管理员 POC/POD 损失和损失收费 PO 查询管理暂停邮箱休假/善意查询与客户联系 ref 损害和损失查询提升裁员调查雇佣问题 一般管理人员要求 ·相关行业经验不必需但有益 · 口头和书面的沟通技巧 ·电子邮件上的客户交流技能 · 多任务和优先级的能力 ·你成熟,乐观,对人有真正的兴趣。·你是自主控制者,系统性和逻辑性的思想家软件知识和熟练:· 良好的计算机能力,特别是 Outlook 和 Excel · 林斯 SP 经验是有利的 原始地发布在喜马拉雅山脉
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Job Spec:
We are seeking a detail-oriented Admin/Support Specialist to join our team. This individual will play a vital role in managing the "after-sales" aspect, ensuring that post-sales processes are handled efficiently and effectively. By providing attention to detail, this role ensures a seamless administrative process and helps maintain strong, positive relationships with our clients.
Key Responsibilities:
Manage and process various administrative tasks related to:
Support & Admin:
Managing the Support inbox
Invoice queries – Core/Sales
Suspensions – Hire
Damage & Loss Charges
Service Reminders
Credits
Depot support for PMR/New Hire Contact
Managing the Specialist inbox
Invoice queries
Suspensions
Admin – POCs/PODs
Damage & Loss Charges
PO queries
Managing Suspension inbox
Suspension for holiday/goodwill
Queries
Liaison with Customer ref damage & Loss queries
Raise Off hires
Investigate hire issues
General Admin
Requirements
- Relevant industry experience not essential but beneficial
- Excellent communication skills, both verbal and written
- Excellent customer communication skills over email
- Ability to multitask and prioritize
- You are mature, upbeat and have a genuine interest in people.
- You are self-controlled, and a systematic and logical thinker
Software Knowledge and Proficiency:
- Sound computer skills, particularly Outlook and Excel
- Syrinx SP experience is advantageous
Originally posted on Himalayas