Service Center Technician
寻找你的呼叫在 Mercy! 主要功能：满足客户请求，解决客户技术问题，及时响应客户的问题以确保桌面计算环境持续有效性。典型的活动包括 - 事件管理；服务要求执行；事件管理；问题管理；访问提供；连续服务改进。职位详情：职位描述：服务中心技术人员位置：混合动力/远程类型：全日制：第一轮转移灵活 - 7:00am-5:30pm **请注意，从本职位公告发布日期起，Mercy 无法为此工作提供移民赞助或签证援助。我们鼓励所有符合条件的候选人，包括美国公民，永久居民和现有工作许可的人申请。资格：· 教育：高中文凭和技术专业培训或同等的工作经验。· 经验：至少1年在第一个级终端用户支持角色。什么让你成为慈悲的好选择？同情和专业精神与我们一起走向步伐。具有积极的视野和强烈的宣传感是完美的步骤使命和愿景。我们也合作，不害怕做点额外的努力来提供优质护理。这只是我们承诺的一部分。如果听起来很适合你，我们鼓励你申请。为什么 Mercy?从第一天起，Mercy 提供了杰出的好处 - 包括医疗，牙科和视觉覆盖，付费休息，学费支持以及每薪资期32小时以上工作的团队成员的相匹配退休计划。加入一个关心的协作团队，你的声音有意义。在 Mercy,你将帮助塑造健康服务未来通过创新，技术和同情感。随着我们的成长，你会与我们一起成长。原始地发布于喜马拉雅山脉
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Find your calling at Mercy!
Primary Functions: Fulfill customer requests, resolve customer technical issues, and respond to customer questions in a timely manner to ensure ongoing effectiveness of the desktop computing environment.
Typical activities include - Event Management; Service Request Fulfillment; Incident Management; Problem Management; Access Provisioning; Continual Service Improvement.Position Details:
Position Description: Service Center Technician
Location: Hybrid/Remote
Type:Full - Time
Schedule:First Shift Flex - 7:00am - 5:30pm
Mercy Customer Service Center
**Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply.
Qualifications:
- Education: High School Diploma and technical vocational training or equivalent work experience.
- Experience: Minimum of one (1) year experience in Level 1 end-user support role.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Originally posted on Himalayas